944 Calle 8, 634001 Filandia, Colombia
#10 of 20 B&Bs and Inns in Filandia
Guests' ChoiceBased on 33 hotel reviews
8.9Cleanliness
9.1
Comfort
9.0
Location
9.2
Facilities
8.9
Staff
9.2
Value for money
8.9
Free WiFi
8.8
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Showing 1 – 25
Reviewed: 13 August 2025
Wilfredo
United StatesThe property was very clean and its location was perfect. It’s very close to the Calle Real. Breakfasts were excellent both days I stayed in the property.
Stayed in August 2025
Reviewed: 5 August 2025
Ph
GermanyRooms on the smaller side but sufficient, you might hear some noise from the street but nothing unusual. Would book again
Clean double room and owner offered fresh coffee in the morning. Good location. Gracias!
Stayed in July 2025
Reviewed: 10 March 2025
Mieke
United KingdomThe room was quite small and so a little expensive for what you get. But all in all we really enjoyed our stay with Helena for 3 nights. Quiet location but very close to walk into town.
The shower was great. The roof terrace a good place for a drink. There was a fridge to cool your drink.
Stayed in March 2025
Reviewed: 13 February 2025
Juan
United KingdomEverything
Stayed in January 2025
Reviewed: 23 January 2025
Qin
United StatesThe bathroom door couldn't open fully because it was too small.
Great location, very helpful staff, and they were very accommodating to all the requests we had.
Stayed in December 2024
Reviewed: 13 January 2025
Roberto
MaltaBeautiful room! Great staff! And perfect location.
Stayed in January 2025
Reviewed: 28 November 2024
William
United StatesNo parking
Clean rooms good price
Stayed in November 2024
Reviewed: 25 July 2024
Nicola
United KingdomThe room is a bit small and basic. We heard the construction works but only during the day.
It's in a lovely quiet part of the town, and the views over the valley from the street and from the terrace upstairs were really stunning!
Stayed in June 2024
Reviewed: 28 May 2024
Joachim
Belgium-
Booking this place is a no-brainer: Good location Excellent price-quality Clean room Friendly staff Quiet and relaxed Netflix in the room Good laundry service
Stayed in May 2024
Reviewed: 26 April 2024
Robert
Dominican RepublicDoble bed was a bit small. The road looks like it needs to be fixed up.
Locación, good view.
Stayed in April 2024
Reviewed: 21 March 2024
Gomez-luna
ColombiaTodo
Ninguno
Stayed in February 2024
Reviewed: 5 February 2024
Peter
NetherlandsBathroom is definitely too small. Noise from construction next door started at 06:30am. Will probably last until mid 2024. Was not a problem at night. And probably not a problem if you take a back room.
Friendly new hotel. Nice small room with balcony, with view over the valley below. At night very quiet, …but lots of construction work nearby. Very near acclaimed restaurant Helena and MoCafe Lovely top terrace with hammock
Stayed in January 2024
Reviewed: 22 January 2024
Richie
United KingdomI didn't really enjoy the earthquake that woke me up one morning, but I can't really blame the hotel for that :)
Spotless, comfortable. Juan and Manuel who worked there couldn't have been more helpful. Great kitchen, great location. Great price.
Stayed in January 2024
Reviewed: 8 January 2024
Juthage
SwedenAn exceptionally good accommodation with the facilities you need and in a really good standard. A very pleasant reception from staff who took care of everything you could want in a hostel. Definitely an accommodation I will use again! Thank you so much for everything!
Stayed in January 2024
Reviewed: 7 January 2024
Diana
ColombiaThe lack of windows. If we go back, we would make sure we reserve the front room: it has more space, faces the front of the house and has a beautiful balcony. I would recommend putting a small table in the kitchen, so that when people eat they can sit somewhere.
House is totally new, and the hotel has been open for a couple of weeks only. Even with that little time, Manuel and Juan are pros. They know what they are doing and are very concerned about the wellbeing of their guests. We had one of the rooms at the back, which unfortunately didn’t have windows and was tight for 3 people. Bathroom was also tight (I banged my head with the doorknob when I got up from the toilet). Comfortable for us because we are not very big. Not sure how comfortable it would be for plus size people. Beds and bedding were comfortable, towels were fluffy and smelled nice. The house is close to the main street in Filandia. Everything is accessible from there. There is no parking on site, but you can park on a street near by, or in a paid parking lot a block away.
Stayed in January 2024
Reviewed: 2 January 2024
Leoncio
ColombiaHonestly, we are very pleased with our experience at Hostal Casa Helena.
Great place to stay. Pretty close the Filandia’s main square and attractions. Manuel is a great host. Highly recommended.
Stayed in January 2024
Reviewed: 9 December 2024
Ian
United KingdomOur room that stated 1st floor was actually ground floor in the hall area 10 steps away from the reception. The window (indoor window) on the website looked out onto this reception area and kitchen, so no privacy there. The walls were like paper , so early on a Sunday morning all the conversations at 7am. in reception we’re like they were in our room! We definitely would have moved before we stayed but the town was full. The description on the website was very misleading.
The room was very small but clean. The towels were fluffy and thick and the water from the shower was hot.
Stayed in December 2024
Reviewed: 4 July 2024
Hehir
IrelandLocated in a room with no window
Very clean, friendly staff, good location. Enjoyable stay.
Stayed in July 2024
Reviewed: 1 March 2025
Sylvie
United KingdomThere are no comments available for this review
Stayed in March 2025
Reviewed: 2 January 2025
Max-amaury
SwitzerlandThere are no comments available for this review
Stayed in December 2024
Reviewed: 7 December 2024
Dario
ColombiaThere are no comments available for this review
Stayed in December 2024
Reviewed: 26 November 2024
Gamez
ColombiaThere are no comments available for this review
Stayed in November 2024
Reviewed: 20 October 2024
Andrea
ColombiaThere are no comments available for this review
Stayed in October 2024
Reviewed: 23 September 2024
Andres
ColombiaThere are no comments available for this review
Stayed in September 2024
Showing 1 – 25
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