Reviews of Hostal Juan Palitos
Hostal Juan Palitos Parque de Escalada La Mojarra, 684007 Los Santos, Colombia

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Reviewed: 15 October 2024 · Stayed in October 2024
Verified reviewLocation
Cold showde
Dear guest, Thank you for your comment! We’re glad you enjoyed the location and appreciate your feedback about the cold shower — we’ll definitely take it into account. Warm regards,
Reviewed: 12 September 2024 · Stayed in August 2024
Verified reviewReviewed: 28 March 2024 · Stayed in March 2024
Verified reviewThe location is perfect to go to the climbing area, it is cozy and the staff is super nice.
The prices are exorbitant.
Thank you for your kind words! We're glad you enjoyed the cozy atmosphere, our perfect location for climbing, and the friendliness of our team — it truly means a lot to us. Regarding the prices, we understand your concern. We’ve recently introduced special promotions and discounts designed especially for guests who stay longer, so everyone can enjoy an affordable and extended stay in nature. We hope to welcome you back soon so you can take advantage of these new offers! Warm regards,
Thank you for your kind words! We're glad you enjoyed the cozy atmosphere, our perfect location for climbing, and the friendliness of our team — it truly means a lot to us. Regarding the prices, we understand your concern. We’ve recent… Show more
Reviewed: 29 February 2024 · Stayed in February 2024
Verified reviewReviewed: 15 January 2024 · Stayed in January 2024
Verified reviewReviewed: 17 October 2023 · Stayed in October 2023
Verified reviewReviewed: 21 June 2023 · Stayed in June 2023
Verified reviewBeautiful place and great atmosphere thanks to lovely staff. The restaurant food was good and there are a couple of other options for food nearby. It was pretty quiet, not many other guests, but this was welcome to unwind after a day of climbing
Cold showers
Reviewed: 5 May 2023 · Stayed in May 2023
Verified reviewReviewed: 28 December 2022 · Stayed in November 2022
Verified reviewlovely location and helpful staff, the food was amazing when we ate in the restaurant! Especially Jenny’s pizzas.
Thank you so much for your lovely review! We’re thrilled to hear you enjoyed the location, the hospitality of our team, and especially the food at our restaurant. Jenny will be so happy to know her pizzas made such a great impression — we’ll be sure to pass along your kind words! It was a pleasure having you at Juan Palitos, and we hope to see you again very soon. Warm regards,
Thank you so much for your lovely review! We’re thrilled to hear you enjoyed the location, the hospitality of our team, and especially the food at our restaurant. Jenny will be so happy to know her pizzas made such a great impression — we’… Show more
Reviewed: 5 December 2022 · Stayed in December 2022
Verified review