Reviews of Hotel La Casona de Getsemani

Location is convenient. It’s clean.

The mattress, a little bit hard.

Great location in Getsemani and easy walking distance from all the historical sites and amenities (the laundry just down the street was great). The staff were really helpful and kind. I loved the reception area of the building, it felt like an oasis from the hustle of Getsemani.

The walls must be quite thin so you can hear sounds from neighbouring rooms. But I didn't spend much time in my room as there is so much to do in the area!

Excelente locali

+ The staff is very friendly and helpful. We ran into a few problems (see the negatives), and they were dedicated to providing solutions. They went beyond what can be expected from a hotel staff and were always very nice. + The breakfast was good, but is served in a restaurant a few meters down the street, so you need to get out. The restaurant offers you a decent choice of breakfast options (it's not a free buffet), and they are quite good and belly-filling, but the service is terribly slow. + The street is closed to the historical center (five-ten minutes walk) and close to a supermarket. + Free coffee in the lobby is always appreciated. + The air conditioning worked perfectly. + Overall clean. + The place feels very secure. We could leave our luggage on the last day with confidence. + Wi-Fi was pretty good.

- We had a problem with a plug in the room that had been condemned and covered with a plastic thingie, but one of the screw to hold the thingie in place was in contact with the former plug. Our 18-months daughter touched the screw (we had no idea what it was then) and received an electric shock. The issue was fixed the following day, but it should never have happened. - The room was very small (a 3-adult room), with no windows. - The sink was poorly attached to the wall, and we always feared holding onto it, as it looked like it could have fallen. - The soap carrier in the bathroom was not functioning and if you put anything on it, it would fall apart (not a big deal but it does contribute to the overall feeling of shakiness). - There was a missing battery in the remote control of the TV, and when we switched batteries between remote controls to turn off the TV, it didn't work anyway (again, not a big deal).

AC worked perfectly for us, staff was always at the desk available, and the place was in the heart of jetsemani walking distance from the wall city. I valued these features very much.

The ‘’kitchen’’ they offer wasn’t nice at all, all opposite. It was super dirty and lacked organization, it is really not possible to cook there. It was located at the top side of the building, so it is very hard to spot unless you go all the way upstairs. I needed a spoon at some point so I went there and that is how I realized the status of it. I hope management reads this to improve it. Not a big deal for my stay, since I wasn’t planning on cooking anyways.

Good stay ! Nothing to complain. Clean and organized. I checked in at 1 am and the reception was open and functioning

A lovely place in a great location. The staff were very friendly and accomodating

Lack of hot water. It seems to be the case in all of Cartagena as they feel being in a warner part of Columbia they dont need hot water.

Location was nice… right on the main drag of Getsemani and a five minute walk to the walled city. Breakfast was right down the road in one of the neighboring restaurants.

The Staff didnt respect me, i got a Friend that want to seat with for a while, and they asked that we pay more, the Guy and the Girl in the Reception dont smile and no respect

Good location

Location close to the center.

Problem with wifi, maybe due the easter - so much people in the city center.

The location of the property is excellent and the team is super nice!