Reviews of Casona Don Juan Hostel
Carrera 10 No. 10 80, 684031 San Gil, Colombia

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Reviewed: 20 July 2025 · Stayed in June 2025
Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewReviewed: 30 May 2025 · Stayed in April 2025
Verified reviewVery nice and helpful staff! They try to help with everything, we could even book our bus with them! As well it was great to have a delicious breakfast included in the very fair price. Overall a very welcoming atmosphere.
No hot water in the shower.
Hello Marvin Thank you for your stay and feedback which is very important to us. we do have a plan B for those requiring hot water. Enjoy your stay in Colombia Hasta Pronto Casona Don Juan
Reviewed: 25 May 2025 · Stayed in May 2025
Verified reviewFriendly helpful greeting with lots of useful information. Lots of ‘hang out’ spaces. Comfortable room with good lighting and quiet fan. Good breakfast with on tap coffee.
Lack of hot water was a ‘refreshing’ surprise. Internal room was a little stuffy but did have a good fan and there was plenty of other spaces in the hostel.
Hello Teresa Thank you for your stay and feedback which is very important to us, San Gil most of the year is very hot, we do have a back up plan for those whom require hot water, We know your stay in Colombia was short, we really hope you enjoyed you visit. Hasta Pronto Casona Don Juan
Hello Teresa Thank you for your stay and feedback which is very important to us, San Gil most of the year is very hot, we do have a back up plan for those whom require hot water, We know your stay in Colombia was short, we really hope you e… Show more
Reviewed: 26 April 2025 · Stayed in March 2025
Verified reviewReviewed: 31 March 2025 · Stayed in March 2025
Verified reviewReviewed: 25 March 2025 · Stayed in March 2025
Verified reviewThe hostel has a homey feel with a very good included breakfast, and the staff are absolutely wonderful—helping to arrange many activities and ensuring a great location. There are plenty of sports and adventure activities available, and towels are provided.
The room could use more working fans as it gets very hot, and there are only two bathrooms upstairs. Additionally, the water is cold, the kitchen is poorly equipped with limited cutlery, plates, and pans (with only two hobs working), and filtered water comes at an extra cost.
Hello Jennifer Thank you for you stay and feedback which is very important to us, there are 2 funs in the room , and some of th bankbeds have their own fan, we have 5 bathrooms for all the sharerooms we have 2 upstairs and 3 more at the back of the house, since your stay we have equipped more our kitchen with more cutlery , plate, pans and microwave, and blender. our staff is always at hand and is well signed that if theres any thing that is need we are happy to provide. enjoy the rest of Colombia Hasta Pronto Casona Don Juan
Hello Jennifer Thank you for you stay and feedback which is very important to us, there are 2 funs in the room , and some of th bankbeds have their own fan, we have 5 bathrooms for all the sharerooms we have 2 upstairs and 3 more at the bac… Show more
Reviewed: 12 March 2025 · Stayed in March 2025
Verified reviewGreat location, friendly receptionists with suggestions and tips for activities in San Gil and nearby. Immanuel was very friendly.
The beds were a bit uncomfortable to sleep otherwise all good.
Hello Shankar Thank you for your stay and kind words about our location and staff, especially Enmanuel! We’re thrilled you appreciated the suggestions for activities in San Gil and nearby. We’re always here to assist with any concerns—had you let us know, we would have gladly changed the mattress or even the room to ensure your comfort. That said, we’ve already replaced the mattress to improve the experience for our future guests. Enjoy the rest of Colombia Hasta Pronto Casona Don Juan
Hello Shankar Thank you for your stay and kind words about our location and staff, especially Enmanuel! We’re thrilled you appreciated the suggestions for activities in San Gil and nearby. We’re always here to assist with any concerns—had y… Show more
Reviewed: 5 February 2025 · Stayed in February 2025
Verified reviewEveryone was so helpful and friendly. The location is absolutely perfect - being in the middle of everything without feeling it. The accommodation and common spaces are wonderful, artistic, and relaxing! Thank you for helping me book all the amazing tours, providing wonderful recommendations, preparing delicious breakfasts, as well as waking up early to book me a taxi. You've made my stay in San Gil truly AMAZING! MUCHAS GRACIAS!
Hola Alan thank you for your stay and feedback which is very important to us. Enjoy the rest of Colombia Hasta Pronto Casona Don Juan
Reviewed: 19 January 2025 · Stayed in January 2025
Verified reviewReviewed: 10 January 2025 · Stayed in January 2025
Verified reviewExcelente estadia!
Reviewed: 3 January 2025 · Stayed in January 2025
Verified reviewReviewed: 2 January 2025 · Stayed in December 2024
Verified reviewReviewed: 29 December 2024 · Stayed in December 2024
Verified reviewNo complaints after my week spent there. Wifi was reliable and strong. Hostel was kept very clean. Staff were very friendly and helpful. The dog was so sweet. Very good prices on the laundry service, snacks, drinks and restaurant food. They offered a Christmas Eve meal that was classy and delicious. Chill out area in the back and lots of information for those who wish to do activities around town and in the region.
Hello James Happy New Yerar, Thank you for your stay and feedback which is very important to us. Hasta Pronto Casona Don Juan
Reviewed: 19 December 2024 · Stayed in October 2024
Verified reviewReviewed: 14 December 2024 · Stayed in December 2024
Verified reviewlovely people, very helpful and friendly. close to everything, good breakfast, comfy room. and Lulu the dog is the sweetest.
not much was happening in terms of travelers when i was there
Hello kunter Thank you for your stay and feedback which is very important to us. for some strange reason San Gil was very quiet while your stay, its busier now, Enjoy the rest of colombia Hasta pronto Casona Don Juan
Reviewed: 3 December 2024 · Stayed in December 2024
Verified reviewGreat location with excellent staff
Lots of mosquitoes and no hot water
Hello Cliai Thank you for staying with us and for your valuable feedback! The last few days in San Gil have been quite tropical, which has led to an increase in mosquitoes. Please rest assured that we are constantly fumigating to minimize this issue. We hope you enjoy the rest of your time in Colombia! Hasta Pronto Casona Don Juan
Hello Cliai Thank you for staying with us and for your valuable feedback! The last few days in San Gil have been quite tropical, which has led to an increase in mosquitoes. Please rest assured that we are constantly fumigating to minimize t… Show more
Reviewed: 19 November 2024 · Stayed in November 2024
Verified reviewReviewed: 6 November 2024 · Stayed in November 2024
Verified reviewReviewed: 3 November 2024 · Stayed in November 2024
Verified reviewReviewed: 12 October 2024 · Stayed in October 2024
Verified reviewReviewed: 7 October 2024 · Stayed in October 2024
Verified reviewThe staff was very friendly and helpful. Breakfast included choice of eggs, fresh fruit cup and fruit juice - basic but nice inclusion for the room price. There was always a hot water kettle and coffee / tea cups available.
No air conditioning and no hot water in shower. My room was fairly warm each night until maybe 3-4am when the outside temps cooled off enough to make a difference. The shared kitchen was very poorly stocked.
Hello Scott Thank you for you stay and feedback which is very important to us. San gil is very warm , but not as warn as other destinations in Colombia , hence most hostels do no have airconditioning how ever we do have extra fans if our guests require, our kitchen is well equiped just that is place on our second kitchen as you found out , when you ask for our blender, our personal is always at hand to answer any questions o provide with any thing you need. Enjoy the rest of Colombia Hasta Pronto Casona Don Juahn
Hello Scott Thank you for you stay and feedback which is very important to us. San gil is very warm , but not as warn as other destinations in Colombia , hence most hostels do no have airconditioning how ever we do have extra fans if our gu… Show more
Reviewed: 31 August 2024 · Stayed in August 2024
Verified review