Reviews of ibis Bogota Museo 3 stars
Transversal 6 No 27 - 85, 110010 Bogotá, Colombia
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe property is perfectly located in the historic center on Bogotá, convenient to many sites of interest and great dining options. The staff is personable and efficient and the hotel restaurant offers excellent dining options. Highly recommended!
DearRandall, We very much appreciate your comments regarding your stay at the ibis Bogota Museo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yuly Zuluaga Subgerente
DearRandall, We very much appreciate your comments regarding your stay at the ibis Bogota Museo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as a… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewthere is no cattle
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewThe hotel is perfectly located in the center of Bogotá, right beside the historic national museum. The downtown can feel a little hectic, but this part is more peaceful. I didn't have breakfast there because there are many lovely cafes downtown, but I had dinner in their restaurant (ceviche), which was delicious. The building is in great condition, the rooms are comfortable, and the views of downtown and the surrounding mountains are great.
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewIt’s located in a very central area of the city, nice facilities, clean, the Peruvian restaurant they have is delicious and the staff is very kind and helpful.
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in July 2025
Verified reviewConveniently located
Beds are a bit hard
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Yuly Zuluaga Subgerente
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewLocation, staff and breakfast
Nothing!
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Yuly Zuluaga Subgerente
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in July 2025
Verified reviewFront desk people
Everything else
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Yuly Zuluaga Subgerente
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's a… Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in July 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewThe girl in the restaurant ,Maria was very warm and welcoming!
Cramped rooms and toilet, no toothbrush or toothpaste or toilet items
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewAll
Nothing
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewGreat location not far from historical centre, modern and clean room, friendly and helpful staff
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Yuly Zuluaga Subgerente
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewClean If you take the breakfast service it’s good
Usb areas for charging not working. I asked them to change our room but they said they are full. Also in my room AC was giving only cold weather even weather is so cold. I wanted to heat but it was not working for warm air😂😂😂 There was small useless extra heater but it was still very cold. Stuffs were nice but can’t speak English😀😀
Dear guest Thank you for taking the time to tell us about your experience at the ibis Bogota Museo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yuly Zuluaga Subgerente
Dear guest Thank you for taking the time to tell us about your experience at the ibis Bogota Museo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to p… Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewLocation, staff and clean
Nothing
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Yuly Zuluaga Subgerente