The bed was hard, but acceptable for the prize. There was no floor towel, so the bathroom gets wet.

The hotel was good for the prize and we like the fact that it was on the mainstreet.

Stayed in February 2025

Doors are almost not locking the room, poorly soundproofed.

Very central, clean, friendly staff, close to restaurants and bars, shops are just around the corner. If you just want to rest during night and go around during the day in Guatape, it is a good choice, to stay in this place.

Stayed in April 2024

Stairs, and no breakfast or coffee offered.

Low price on website. Central tourist location. WIFI ok. Bedding ok.

Stayed in February 2024

Very basic rooms, could do with an update.

Great location, walking distance to the bus stop and everything in the town. Friendly staff and good value.

Stayed in November 2023

I had a room with no view. Different to what is written in the description.

It is very close the center

Stayed in October 2023

Uncomfortable bed, noise from the streets, cold water in the shower

Good location. We had opportunity to check out a little bit later.

Stayed in July 2023

We booked a room and when we got there they said it’s already taken so I guess the property and booking aren’t synced

Stayed in July 2023

shower was missing the shower head

location right in the heart of Guatapé

Stayed in February 2023

The staff wasn't kind, and we found a living cockroach inside our room.

It's located a few meters from the Guatape main park, and the price you paid it's fair enough for staying one or two nights.

Stayed in December 2022

The location is great although any hotel in this town is well located as it is a very small town. The shower door was stuck so we could not properly close it. There is barely any water pressure in the shower. The room's door knob was loose.. Beds are not comfortable either. The room was so much smaller than the photos

Stayed in March 2025

N/a

Location

Stayed in March 2025

Beds were rock solid and pillow was too had to ask for a replacement. Tv was not a smart tv so wasn't actually functional unless you wanted 5 channels of random colombian day time tv. Shower was not hot. Super loud on the street. Got woken up most the night as the rooms window wasn't a window just a hole in the wall with a strip or glass going across? People started drinking and playing music outside our room at 3am and the staff didn't reply when tried to message them and ask if they could shut them up. Many issues. Don't recommend if you want any form of comfort or a good night sleep or just to chill out in evenings if you didn't want to go out. Place smelt odd too.

Location was good

Stayed in January 2025

1. It’s NOT family friendly especially if going there with kids younger than 10. 2. The room was on a fifth floor with no elevator and poor conditions of paint and maintenance. Every time going up or down was an ordeal for the knees. 3. Not even a bottle of water was offered upon arrival; no possibility to warm water for a drink or coffee nor drinking water in the lobby. 4. There was a cockroach by the entrance of the shower and toilet. 5. On the terrace outside the room there is a sewer pipe that had no cover and every time other guests used and flushed the toilets we felt as though they had just farted right next to us. Disgusting.

The location was good near everything. There is warm water.

Stayed in July 2024

The rooms are a little small

Friendly and helpful staff

Stayed in July 2024

So loud up till 3 am and the bed was like sleeping on concrete

Stayed in July 2024

Excellent service and attention from the young man who attended to my girlfriend and me.

Stayed in May 2024

Noise from the street.

Nice room with comfortable bed.

Stayed in February 2024

It was super loud at night with the clubs around and the bathroom was quite run down.

We liked the central location of the place and the friendly front desk staff.

Stayed in January 2024

The only window in the rooms faces onto the main passageway/corridor of the hotel and we were kept awake by consistent loud talking and children running up and down til late at night and very early in the morning. It felt as though we were forgotten guests in a family home and not in a hotel. It was very frustrating and ruined our stay, as the one thing you'd expect to get for your money is to be able to sleep. The shower door was also broken and didn't slide open/shut properly and I got stuck in the shower - it was very dangerous to get back open as it is glass!

The location is very convenient and central to the town.

Stayed in February 2024

Loud and bright at night so it was difficult to sleep.

Central location

Stayed in December 2023

Booking was cancelled after a few minutes after booking for the hotel manager, I was told Booking.com over sell the place.

Booking was cancelled after a few minutes after booking for the hotel manager, I was told Booking.com over sell the place.

Stayed in December 2023

No top sheet. Shower did not function. Owner's (?) child allowed to run up and down the hall at 11.30 at night yelling/playing and ringing the reception bell.

Location was very good and a quiet street. Reception did try hard to help us to pay when their system did not function with our Visa.

Stayed in November 2023

DONT GO THERE SCAM AND CHECK THE PRICES BEFORE THEY OVER CHARGE YOU

Stayed in August 2023

Even though our booking was for a double room with balcony, once we were there the receptionist told us that there is only one room with balcony in the property. We finally Checked-in at 5:30pm (because the room wasn’t ready) & we got a room with no balcony. Very noisy position since there are many bars just below the hotel, we couldn’t sleep any night. The staff didn’t speak any English- it was hard to communicate even for the basic things!

The hotel was clean & located in a very central position, close to the main square!

Stayed in July 2023