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Reviews of Camelia by Masaya Collection 4 stars

Carrera 2 #12-49, Candelaria - Centro Historico, 111711 Bogotá, Colombia

#20 of 500 hotels in Bogotá

Guests' Choice

Review score

Based on 35 hotel reviews

9.4

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.5

  • Location

    9.8

  • Facilities

    9.5

  • Staff

    9.8

  • Value for money

    9.3

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 24 August 2025

    10
    Best hotel in Bogotá
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The location is perfect, right in the middle of the historic center. The hotel is beautiful, well-decorated, and very warm. The staff is super nice and helpful. Special mention to the breakfast, which is excellent.

    Stayed in August 2025

  • Reviewed: 5 August 2025

    10
    Relax oasis in heart of historic district
    • Leisure trip
    • Couple
    • Suite with Terrace
    • Stayed 1 night
    • Submitted via mobile

    Nothing. I will be back!

    The view is amazing! Staff was so helpful and nice

    Stayed in July 2025

  • Reviewed: 25 July 2025

    10
    Very clean, good location, very good staff.
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 2 nights

    It was cold and no heating system. But they told us that they will fix this so ask before you go.

    Very clean, good location, good breakfast, long breakfast hours. The staff speaks english and the french manager was super friendly. The rooms were also big. They also have a Hostel on the other side of the street and they have activities there. We entered a Salsa class there and it was very nice. We get all we expected...

    Stayed in July 2025

  • Reviewed: 23 July 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    This place was super nice and peaceful. We had the best nights rest. The breakfast was an added plus.

    Stayed in July 2025

  • Reviewed: 4 July 2025

    10
    A boutique Bogotá experience
    • Leisure trip
    • Couple
    • Suite with Terrace
    • Stayed 4 nights
    • Submitted via mobile

    No issues

    The location is perfect in the heart of the historic district. I always felt safe. There are a lot of things within easy walking distance whether restaurants, museums, graffiti etc. Front desk was helpful and friendly. Bed was huge maybe a little hard for me but comfortable. WiFi worked well. Lots of options on the TV. We booked the room with the terrace and the views were great. Extremely satisfied with our stay.

    Stayed in June 2025

  • Reviewed: 23 June 2025

    10
    Great place within walking distance of the sights
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very friendly and helpful staff. Nice to have somewhere to eat at night, reasonable prices.

    Stayed in June 2025

  • Reviewed: 21 June 2025

    10
    Relaxing!
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing bad!

    Great shower and breakfast! Loved the skylight and the fact that it had blinds

    Stayed in June 2025

  • Reviewed: 17 June 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful place. Well located. Host super Nice and careful.

    Stayed in June 2025

  • Reviewed: 14 June 2025

    9.0
    Very nice and clean
    • Leisure trip
    • Solo traveller
    • Superior Double Room with Terrace
    • Stayed 3 nights
    • Submitted via mobile

    Everything was perfect, very clean and the staff were very friendly. I was completely satisfied.

    Stayed in June 2025

  • Reviewed: 11 June 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights

    Our room was very beautiful, however, all of the windows were facing the inner courtyard and therefore there was no fresh air and it was a little noisy in the mornings.

    The place is very beautifully done, the interior is wonderful, perfect location in the old town, we really liked the breakfast. Would definitely book again if we could swap the rooms.

    Stayed in April 2025

  • Reviewed: 11 June 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Suite with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    Just, it's cold in the cold season. You can heat it with an electric radiator, but it's cold, and there's nothing you can do about it.

    It's a very nice renovated colonial mansion. The terrace is cool too. Breakfast was nice as well.

    Stayed in June 2025

  • Reviewed: 4 June 2025

    8.0
    Beautiful, new, location, breakfast and some staff need improvement, claustrophobia an issue.
    • Leisure trip
    • Solo traveller
    • Superior Double Room with Terrace
    • Stayed 3 nights

    The room was claustrophobic with a window to the hallway and an internal "terrace" with a view of nothing, both of which were left unused. No wardrobe but some kind of fixture. I was cold in the room - no heating. Breakfast was poor - not fresh products, and on at least one day the staff member did not provide correct information about what could be ordered.

    The hotel is in an excellent location, new, beautiful, decorated, the room is clean, bright and has parquet flooring and real wood furniture.

    Stayed in June 2025

  • Reviewed: 28 May 2025

    10
    Great stay!
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing.

    Quiet, comfortable, clean. Excellent staff. Sebastian and Mariana are extremely helpful!

    Stayed in May 2025

  • Reviewed: 23 May 2025

    10
    Masaya from the Philippines
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    No

    Location is great! Superb room and staff

    Stayed in May 2025

  • Reviewed: 20 May 2025

    10
    Last night in Bogotá at Candelaria district
    • Business trip
    • Solo traveller
    • Suite with Terrace
    • Stayed 1 night
    • Submitted via mobile

    Everything was fine

    Beautiful hotel & cosy apartment with a terrace with wonderful view over Bogotá &Monserrate. Helpful staff, good breakfast. Great location at the heart of la Candelaria. Close to all touristic places to go to, museums, churches, hills, and great restaurants.

    Stayed in May 2025

  • Reviewed: 14 May 2025

    10
    Stylish, central and welcoming
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Beautiful design, central location, and super friendly staff. The beds were especially amazing, so spacious and comfy! Everything was perfect!

    Stayed in April 2025

  • Reviewed: 11 May 2025

    10
    Excellent hotel for a very affordable price
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel is amazing, spacious rooms and very clean. I assume it is a new hotel and the value you get for the price is fantastic! Location is great, many shops and restaurants closeby and the main walking street is easily reachable. The staff is very friendly as well. I would highly recommend this hotel

    Stayed in May 2025

  • Reviewed: 20 April 2025

    10
    Lovely modern hotel near to the historic centre. Friendly helpful staff, clean rooms and good facil
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Great location Good choices for breakfast Friendly staff Modern clean rooms

    Stayed in April 2025

  • Reviewed: 18 April 2025

    10
    An unexpected gem.
    • Leisure trip
    • Couple
    • Superior Double Room with Terrace
    • Stayed 1 night
    • Submitted via mobile

    Great value for money. Very clean and beautiful. Quiet. Big comfortable bed.

    Stayed in April 2025

  • Reviewed: 23 March 2025

    10
    Great hotel, wish we could have stayed longer.
    • Leisure trip
    • Couple
    • Superior Double Room with Terrace
    • Stayed 1 night
    • Submitted via mobile

    The rooftop area wasn’t available during our stay.

    Beautiful new hotel. The location was great to explore the historic district. The decor was tastefully done and the room comfortable. We had to depart before breakfast so were given a large packaged breakfast instead.

    Stayed in March 2025

  • Reviewed: 11 March 2025

    10
    Quality throughout !
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    There’s nothing I can fault

    This is such a beautiful property, no expense has been spared, making this a great experience to stay in, the bathroom is fantastic(best shower I’ve come across all over Colombia) towels soft and fluffy hairdryer good, The room is spacious amazing woodwork to shutters doors and floors, big comfortable bed, flat screen smart tv, and good WiFi in rooms. Nice seating area and great location. Good selection at breakfast. Reception spoke good English . Tried hard to find fault but couldn’t!

    Stayed in March 2025

  • Reviewed: 9 July 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    Keep in mind the name listed is misleading, there is a second property across the street that is from Masaya. Really, this should be called Camelia. There are no elevators in the property. Bathroom tended to be a bit humid most of the time

    The hotel is very well located in the heart of the historic downtown in Bogota. The rooms are spacious, bed is comfy, amenities are pretty good. Breakfast is pretty good and is made to order and very fresh with enough options for most tastes Although Bogota is large, we were within a few minutes of most touristic spots we were interested in, which was really nice

    Stayed in June 2025

  • Reviewed: 28 May 2025

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The place is beautiful, brand new, but it feels kind of abandoned. It lacked soul. I did not see any staff around in the evening, and the people I saw during the day, while kind, seemed detached, unavailable.

    The location is great. The breakfast is outstanding. The place right across the street from it serves an amazing lunch. The woman serving breakfast was also excellent.

    Stayed in May 2025

  • Reviewed: 9 July 2025

    9.0
    Superb
    • Leisure trip
    • Group
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2025

Showing 1 – 25

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