Carrera 14 Calle 15 - 48, 630004 Armenia, Colombia
#49 of 76 hotels in Armenia
Guests' ChoiceBased on 23 hotel reviews
8.1Cleanliness
8.8
Comfort
8.4
Location
8.9
Facilities
8.2
Staff
9.0
Value for money
8.2
Free Wifi
9.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 23
Reviewed: May 4, 2024
Wendy
Colombia- The fan had nowhere to plug in near the wall and was static, we had to pivot and disconnect the TV to connect the Fan. - Too Noisy, literally you can hear everything that happens outside your room, even people stepping in the ladder on their way to their rooms, baby crying, etc - the location is located downtown and honestly, there is nothing good to check nearby.
The room was spacious and nice, not too fancy nor too poor and everything was clean.
Stayed in April 2024
Reviewed: September 2, 2023
Daniel
ColombiaThe hotel needs an upgrade in the rooms
The location was great
Stayed in August 2023
Reviewed: July 5, 2023
Mario
United StatesDidn't have breakfast options
Excellent location and value por money
Stayed in July 2023
Reviewed: March 17, 2023
Linda
SwedenThe rooms had very little sound proofing. We were disturbed both by sounds form inside the hotel and from the street outside.
Friendly staff, great location, big and comfortable room. The staff helped us get our clothes washed for a reasonable price.
Stayed in January 2023
Reviewed: December 12, 2022
Rafael
Colombia- The room we were assigned had a bad electrical issue. For some reason I decided to plug a lamp to an extension behing the bed and it blew. Fortunately I did that before plugging any phone or laptop. They changed us to another room readily but is a shame they rented a room with such a problem.
- Convenient location downtown Armenia. - Cleaningness - Staff was ready tp help and moved us to another room after experiencing issues with electricity/
Stayed in November 2022
Reviewed: June 10, 2025
James
Colombiawe booked a room for a same day stay. we received a message that said we should pay a deposit 5 days before the stay. Obviously difficult and on Booking it was "Cancel anytime". we requested a quiet room and were told that would be no problem, we booked the most expensive room they had so that we might have some choice. The building has a central chimney shape with the rooms around the centre open space. a good design for ventilation and a bad design for noise. there was a conference being held and we could here the conversation of one woman like she was in the room with us. then the people downstairs started to discuss something local and again we could hear it clearly. there was a drip like sound every 4 seconds all night and that may sound trivial , but it was like someone dropping a folded blanket onto the floor from 2 meters (every 4 seconds) all night. there was soap in the bathroom, nothing else. the pillows must be covered by a protective material. the material this hotel chose is a thick plastic sleeve that the pillow case doesn't quite cover. simply an uncomfortable experience. looking after the asset and not the customer. our requests seemed more of an inconvenience that an opportunity to help. over all a poor experience with no quality sleep. This btw was the most expensive room in Armenia that was available on the night. 245k pesos; like a cheap hotel in the usa. however an expensive hotel in Colombia.
The location is great. walking distance to moist things in the city. food and shopping close and a short walk to immigration. the room was a good size, shower was hot and the bed was firm.
Stayed in June 2025
Reviewed: May 26, 2025
Gonzalez
ColombiaNothing
Good, the best in Armenia
Stayed in May 2025
Reviewed: April 27, 2024
Fabrega
United StatesNothing to talk about
No AC in one of the rooms and did not inform us before, no elevator, bed very unconfortable. Very bad hotel.
Stayed in April 2024
Reviewed: January 17, 2024
Rafal
United KingdomPictures do not reflect actual rooms. Our room had no window at all - only ventilation grill which was even worse than if it would not be there at all as we were getting street noise inside the room as we would sleep literally on the street. Other rooms got windows which are facing staircase in the hotel so whenever somebody is passing by the light on the hall goes on day and night. Although in the pictures you can see modern aircon unit - our room had none! Only noisy old fan. Shower was a pipe sticking from the wall so no actual shower head. Pillows were plastic pillows (you read it right!) in cotton cover but it was the most uncomfortable sleep. Not sure what it’s the purpose of this hotel - if it’s for one hour visitors for a quickie perhaps that works but it’s definitely not the place to have restful night.
Great location but this all what can be said about this hotel.
Stayed in January 2024
Reviewed: September 16, 2023
Ronald
NetherlandsWe had a basic room. It had no windows and no airconditioning, so it was very damp and clammy. Horrible… The shower lacked a shower head (see photo). We complained but according to the staff there was nothing wrong. Luckily we got another room, but it was basically the same: also no windows.
The hotel was well located in the middle of a busy shopping district.
Stayed in September 2023
Reviewed: January 8, 2023
Jonathan
CanadaRoom looked nothing like the photo. Only accepted cash (couldn’t pay with credit card). Shower had no shower head. Bedside light fixtures didn’t work. Hard to find with GPS for someone unfamiliar with the city as it’s in the middle of a walk-only street and busy one-way streets. Parking lot was also hard to find and a little far away, but secure and had ample parking (once we found it). Room had a large window but faced into the lobby (internal room) so no view.
Located on a primary walking street full of shops, restaurants, and near a city park. Large, humble lobby with lots of light. Very large, spacious room with sofa (we had two double beds). Relatively comfortable bed. Friendly staff. Shower had lots of hot water (but no shower head). Power socket close to beds. Clean room and facility. Free Wifi worked great.
Stayed in January 2023
Reviewed: March 5, 2025
John
United KingdomThere are no comments available for this review
Stayed in March 2025
Reviewed: July 8, 2024
Diego
ColombiaThere are no comments available for this review
Stayed in July 2024
Reviewed: February 27, 2024
Daniel
ColombiaThere are no comments available for this review
Stayed in December 2023
Reviewed: November 21, 2022
Liliana
ColombiaThere are no comments available for this review
Stayed in November 2022
Reviewed: April 25, 2024
Miguel
ColombiaThere are no comments available for this review
Stayed in March 2024
Reviewed: April 13, 2024
Pulido
ColombiaThere are no comments available for this review
Stayed in March 2024
Reviewed: January 7, 2024
Andrés
ColombiaThere are no comments available for this review
Stayed in December 2023
Reviewed: August 12, 2023
Lisa
United StatesThere are no comments available for this review
Stayed in July 2023
Reviewed: May 3, 2023
Santos
ColombiaThere are no comments available for this review
Stayed in May 2023
Reviewed: March 20, 2023
Magdi
ColombiaThere are no comments available for this review
Stayed in February 2023
Reviewed: July 5, 2023
Anonymous
SpainThere are no comments available for this review
Stayed in July 2023
Showing 1 - 23
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content