The lunch buffet was exactly the same everyday. We stayed for 4 nights and we were a bit tired of eating the same thing everyday. The breakfast was great with a lot of variety. Overall the food tasted great, just not enough opciones. The menu didn’t have vegetarian options. The last night we asked if they could prepare something vegetarian other than pasta and they did, but it would have been nice to have something on the menu. I also didn’t like the boats and jet skis driving so close to the people swimming. They were going way too fast and it seemed dangerous and they created a lot of waves. It would be nice in the future to arrive at an actual dock. We were traveling with a lot of luggage and having to carry the luggage through the sand with little help and 2 babies it was a challenge. We were not expecting that. The last thing is that I felt the drinks could be a bit stronger, they seemed too weak.

The pool was wonderful! We came with our 20 month old twin toddlers and they didn’t want to leave. The room we stayed in was nice and big, the beds were comfortable,

Stayed in March 2025

Excelente servicio e instalaciones.

Stayed in February 2025

habitaciones descuidadas

Jesus excellent service

Stayed in February 2025

The Wi-Fi was very poor the signal was bad therefore not even the TV could be seen because it did not have a good signal and was connected to the Wi-Fi, it is also a very quiet place after 4.00 PM

The beach was good, good weather, the room in general was good too, the food was excellent, buffet mostly and with good options, in general everything was expectant, the pool, the view from the bar, the attention by the staff of the place

Stayed in October 2024

No Complaints at all

Breakfast was real good , the chicken and French fries was great, my 4 year old loved them. Enjoyed the morning sun rise and the boat ride, the jet ski( a little pricey for 15 minutes, but we understand the hotel doesnt control that), and free canoe rentals was a great experience for the kids. Was a absolute great and relaxing time. I would recommend all to stay at least 1 night and get the whole experience for 24 hours.

Stayed in August 2024

Unfortunately there were A LOT of small details. For one, when we got to our room, the toilet and toilet paper were dirty. We didn't say anything and cleaned it ourselves, because we figured it was just from leaving the bathroom window open, and debris fell down. But then, one of the bath towels was dirty too. And it was kind of a hassle to get it changed. The staff at reception wasn't really helpful when we told them. The drain in our shower was clogged and water kinda flooded the entire bathroom hall each time we took a shower. And we had to request soap because they didn't give us any at first. Also, the shampoo dispenser was broken. The lights in the room were really dim and some lightbulbs didn't even turn on. We thought it was OK, and even kinda romantic, but then the island had blackouts that rendered the lights and ac useless for most of the second night. I get it's not their fault, but they should've have measures in place. The included breakfast was meh. Bland, small portions accosted by flies and the waiters were not very helpful. Our biggest complaint has to be the boarding of the ship to the island. We expected to board on a pier, but instead it was a small boat floating a few meters from the shore. We had bags with electronic devices and delicate clothes, but we still had to get wet climbing on board. Thank God our bags didn't, but it was close. Every time we had to take the boat back to Cartagena and back, it was an ordeal. We struggled getting water and sand out of our shoes and clothes each time we got out of that boat in the beach. It was really bad and I truly hope they improve this. For this sole reason, I wouldn't stay in this hotel or in tierra bomba again until they fix it.

The room layout and decor was great, very similar to the photo we chose. The beach, the pool and the ambience were relaxing and amazing. We had so much fun. Also, the paid food and cocktails were delicious.

Stayed in July 2024

Everything was great. They should buy something to control the flys and they can have a bigger selection of snacks and treats to sell

It was clean and organized

Stayed in July 2024

The rooms could be much better with a little more attention to detail, some fresh paint or fixing a floor and you get a much better impression. ATTENTION: There is a guy named Alex on the beach who sells boat trips and jet ski. He is not to be trusted do not buy from him. Some staff was great while other staff seemed uninterested in providing a great service. We only gave personal tips to the staff who were great and we did not tip on the total bill.

The beach was very nice and clean. Some staff was very kind and helpful. We had a great time but the place needs a manager to take care of some details such as fixing up some of the rooms and separating the great staff from the bad ones.

Stayed in May 2024

The staff, especially the one that arranges transportation to the island and the front desk, is incompetent. Unlike other hotels, they do not take the initiative to let guests know in advance how to get to the hotel since it is on an island. I had to insist by text and phone to ask. It took a long time to get back to me, even up to 24 hours between messages and no answer on the phone. At the end of the day of my check-in, they told me that there were no more boats because of the time, and they did not help me in any way to find another way to transport me to the hotel. On the contrary, my previous hotel (Fenix Beach) took the initiative to find me a way to get to Palmarito. That is what a hotel with good customer service should do.

The outdoor facilities such as the pool, restaurant, beach and activities are great.

Stayed in May 2024

Only thing that could've been improved was the bed mattress in my room wasn't very comfortable.

The staff were very friendly and the resort grounds and my room were very clean 😀

Stayed in May 2024

The staff wasn't so kind and the room wasn't clean enough (behind the conditioner air the wall was damaged by humidity.

The location

Stayed in April 2024

Bed needs improvement as it slumps/sinks down. Smell in bathroom plumbing issue but it’s an island so it’s expected. Could use more trash clean up to make it a 5 star but really a great value.

Friendly staff. Great location. Just a note-I somehow left my cell phone at the view point and it was kindly returned. Can’t believe the nice guy found and searched for us but I forgot his name to give him recognition.

Stayed in February 2024

Too many people on the beach, very crowded, too many boats coming and leaving, noisy

Good food, drinks , stuff and very nice rooms

Stayed in January 2024

the room had some things broken like the shower nob and they never cleaned the room in the three days we stayed in

the pool and restaurant are amazing

Stayed in December 2023

Too much People selling things

The staff is really awezome

Stayed in September 2023

people at the deck,

the room was amaizing

Stayed in August 2023

Some maintenance was being done on the beach, and was very annoying due to the exhaust smoke produced from a generator.

Secluded beach for residents only and food was tasty. Beach drink service was good and promptly.

Stayed in June 2023

Bed sheets weren't spotless. Uncomforable blankets to sleep under. And unromantic bright lighting in room. Also wifi didn't work in the room.

One of the better places to stay in Tierra Bomba. Nice pool, friendly people and a restaurant. Pool is excluded from really loud music (which is common for all places in Tierra Bomba as it is a party Island during the day for local people)

Stayed in May 2023

nada

This is basically a beach club where most folk come for the day from 09.00 - 3PM think great tunes, lots of people, flowing bar, busy beach. super nice staff. super cool beach sellers - remember they have to make a living - as a solo traveller they were all really cool to me - my first stop in Columbia - frankly couldn’t have been better. I stayed for 3 nights. super quiet at night unless a big tour of people staying over and even then it all finished by 9. Great food. A spa. ideal lagoon for swimming, lush grounds with pool and shaded areas for relaxing. friendly group of dogs and 2 donkeys that magically appear at sunset. if you stay for a few days and want more chilled daytime beach action turn right out of entrance - walk for 10 mins and you’re on Punta Arena beach - maxo chilled out. Grabbed a tour round the island on the back of a motorbike - well worth it. visited the Fort. Bike owners friend showed me around. v v good. An eye opener to see how locals go about business. in brief great location, superb food, lovely smiley friendly folk either running the place or hanging about doing their business. Ace.

Stayed in April 2023

The bed. It was uncomfortable.

The ambience and the DJ!

Stayed in March 2023

Great place to go and relax!!!

Stayed in February 2023

Me gusto la atencion la limpieza las instalaciones y su hermosa playa

Stayed in December 2022

There was a lot of construction going on, we couldn't access one of the pools. The bed and our bedsheets were very dirty. The room itself didn't feel clean. There were flys everywhere. The bedroom needed a good clean and refresh. They only have 1 menu so if you are staying for a few days, it is th same small menu for breakfast, lunch and dinner. Most people who are there are not staying over so the place completely clears out at 4pm so there is no entertainment or anything happening in the evening, it is very quiet.

Food was delicious, staff were very friendly with great service, amenities where close by and easy to use. Only a quick boat ride away.

Stayed in June 2025

Stuff was not helpful nor was it friendly. No warm water in the shower. Way to overpriced or people on the island are just want to take advantage. NOONE speaks a word of English and they don’t care if you don’t understand Spanish or not. They just want your $. Water was dirty and area for swimming was filled with boats and jet skis

The only things I liked was an octopus and saviche from the menu. That’s All!

Stayed in May 2025