Reviews of Palmarito Beach Hotel

Food was delicious, staff were very friendly with great service, amenities where close by and easy to use. Only a quick boat ride away.

There was a lot of construction going on, we couldn't access one of the pools. The bed and our bedsheets were very dirty. The room itself didn't feel clean. There were flys everywhere. The bedroom needed a good clean and refresh. They only have 1 menu so if you are staying for a few days, it is th same small menu for breakfast, lunch and dinner. Most people who are there are not staying over so the place completely clears out at 4pm so there is no entertainment or anything happening in the evening, it is very quiet.

The only things I liked was an octopus and saviche from the menu. That’s All!

Stuff was not helpful nor was it friendly. No warm water in the shower. Way to overpriced or people on the island are just want to take advantage. NOONE speaks a word of English and they don’t care if you don’t understand Spanish or not. They just want your $. Water was dirty and area for swimming was filled with boats and jet skis

The private beach, the room, the cats and doggies

The pool was in maintenance during our whole stay, this wasn’t informed to us before reserving. At the hotel, the staff wasn’t very helpful, some of them were nice but the majority didn’t feel friendly or helpful at all. We asked if there was a way we could be compensated the pool being in maintenance and they said that it was informed and nothing they would do. Communication within staff was bad, some would say one thing, others would say another. I wouldn’t stay here again

The beach and the pool is nice. The seafood off the menu is most good.

The food off the menu takes soo long to come, over an hour wait each time we ordered (4 times). In our room the shower overflowed into our room every time we showered. There is loud construction in the hotel during the day. They said it is safe to leave things on the beds on the beach but my daughter’s shoes and drink bottle got stolen. Some of the staff (not all) had a terrible attitude. The place gets very full with day visitors during the day then quiet at night. Some of the rooms are quite shabby, we had 3 rooms.

The pool was wonderful! We came with our 20 month old twin toddlers and they didn’t want to leave. The room we stayed in was nice and big, the beds were comfortable,

The lunch buffet was exactly the same everyday. We stayed for 4 nights and we were a bit tired of eating the same thing everyday. The breakfast was great with a lot of variety. Overall the food tasted great, just not enough opciones. The menu didn’t have vegetarian options. The last night we asked if they could prepare something vegetarian other than pasta and they did, but it would have been nice to have something on the menu. I also didn’t like the boats and jet skis driving so close to the people swimming. They were going way too fast and it seemed dangerous and they created a lot of waves. It would be nice in the future to arrive at an actual dock. We were traveling with a lot of luggage and having to carry the luggage through the sand with little help and 2 babies it was a challenge. We were not expecting that. The last thing is that I felt the drinks could be a bit stronger, they seemed too weak.

Jesus excellent service

habitaciones descuidadas

Nice view

A boat that pumped the dirty water from the toilets in the boat for 2 hours… really loud and water was brown

Horrible experience - we left the island immediately! we are waiting for a refund from booking.com

Everything is bad !

The beach was good, good weather, the room in general was good too, the food was excellent, buffet mostly and with good options, in general everything was expectant, the pool, the view from the bar, the attention by the staff of the place

The Wi-Fi was very poor the signal was bad therefore not even the TV could be seen because it did not have a good signal and was connected to the Wi-Fi, it is also a very quiet place after 4.00 PM

Just the beach nothing else

The service of the people

Breakfast was real good , the chicken and French fries was great, my 4 year old loved them. Enjoyed the morning sun rise and the boat ride, the jet ski( a little pricey for 15 minutes, but we understand the hotel doesnt control that), and free canoe rentals was a great experience for the kids. Was a absolute great and relaxing time. I would recommend all to stay at least 1 night and get the whole experience for 24 hours.

No Complaints at all

The room layout and decor was great, very similar to the photo we chose. The beach, the pool and the ambience were relaxing and amazing. We had so much fun. Also, the paid food and cocktails were delicious.

Unfortunately there were A LOT of small details. For one, when we got to our room, the toilet and toilet paper were dirty. We didn't say anything and cleaned it ourselves, because we figured it was just from leaving the bathroom window open, and debris fell down. But then, one of the bath towels was dirty too. And it was kind of a hassle to get it changed. The staff at reception wasn't really helpful when we told them. The drain in our shower was clogged and water kinda flooded the entire bathroom hall each time we took a shower. And we had to request soap because they didn't give us any at first. Also, the shampoo dispenser was broken. The lights in the room were really dim and some lightbulbs didn't even turn on. We thought it was OK, and even kinda romantic, but then the island had blackouts that rendered the lights and ac useless for most of the second night. I get it's not their fault, but they should've have measures in place. The included breakfast was meh. Bland, small portions accosted by flies and the waiters were not very helpful. Our biggest complaint has to be the boarding of the ship to the island. We expected to board on a pier, but instead it was a small boat floating a few meters from the shore. We had bags with electronic devices and delicate clothes, but we still had to get wet climbing on board. Thank God our bags didn't, but it was close. Every time we had to take the boat back to Cartagena and back, it was an ordeal. We struggled getting water and sand out of our shoes and clothes each time we got out of that boat in the beach. It was really bad and I truly hope they improve this. For this sole reason, I wouldn't stay in this hotel or in tierra bomba again until they fix it.

NOTHING!

It’s the worst hotel we been to in 26 years. We booked 2 nights but we already left after 1 nights. From 8 in the morning there arrive boats with daytourists. I think in total 200 persons, so as a hotelguest you don’t have a nice stay. The breakfast is disgusting. The food tastes like it’s been there for 3 days. And then there is the pool.. you don’t see the bottom of the pool because of all the dirty things. It’s smells like the sewer. When you are at the beach, every minute you are harassed by a seller. The jetski sellers ride past the bathing people so fast, that it’s life threatening.