Reviews of Palma de Cera Hostal
655 Calle 4, 631020 Salento, Colombia

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Reviewed: 11 August 2024 · Stayed in July 2024
Verified reviewThe staff is very nice, caring and they fixed some of the things that were lacking in the room when I arrived. The whole hostel is cute and nice and they do make an effort to make us feel comfortable. Rooms need to be spruced up. Decent hangers and shelves/drawers for clothes are essential. The view form the back courtyard is awesome. Also nice to do some work during the daytime, if you're working.
walls are very thin and you can hear other guests all the time. Especially if they're loud. It's set in one of the main streets wall to wall with restaurants that make a lot of noise until 11pm/midnight on weekends. It's not the hostel that is loud. Staff are great and respectful On the side note: Salento is very very loud. Like nobody respects silent times. Not even the church that pays loud Ave Maria and cheesy songs from 6am. I'd say a stay away from the main square would be advisable,
Reviewed: 24 July 2024 · Stayed in July 2024
Verified reviewThe room was below the expectations.
Staff was very friendly.
Las habitaciones se describen en la plataforma para evitar malos entendidos
Reviewed: 25 March 2024 · Stayed in March 2024
Verified reviewReviewed: 4 February 2024 · Stayed in January 2024
Verified reviewReviewed: 14 January 2024 · Stayed in January 2024
Verified reviewCute, old house. Has a lot of charm. The room was very affordable and in the middle of the center.
The room was not so well isolated. You can hear the neighbours and streets outside. For us it was not really a big issue.
Reviewed: 13 January 2024 · Stayed in January 2024
Verified reviewReviewed: 11 January 2024 · Stayed in January 2024
Verified reviewReviewed: 17 August 2023 · Stayed in August 2023
Verified reviewThe hostal is situated very close to the city center. The personel is very friendly, the rooms are very clean and the beds are good. There's a good hot showers! Places to have breakfast nearby the hostal. Good price quality balance
The weekend nights were a bit noisy
Gracias
Reviewed: 9 August 2023 · Stayed in August 2023
Verified reviewthe location was great (about 9 minutes walk from the bus station & 1 minute walk to the main square, so very near cafes, restaurants, shops / ATM. Towels provided. we were a group of 4 and given a full 8 bed dorm to ourselves, so we had lots of space. the hostel is nice and quiet as it is run by a family. there is a fridge you can use. However, there are no other kitchen facilities. showers and toilets were cleaned regularly
the building itself is a little old and there is quite a bit of street noise from cars & roosters however most buildings In salento appear similar.
Reviewed: 24 July 2023 · Stayed in July 2023
Verified reviewReviewed: 4 July 2023 · Stayed in July 2023
Verified reviewThe relaxed atmosphere, great welcoming staff, the location can’t be better, a great place to chill out for a few days. I will return.
No complaints what so ever!
Reviewed: 1 February 2023 · Stayed in January 2023
Verified reviewGood location near main square, big room, really nice views from back of property. Good value and pretty quiet.
No communal kitchen to use. Also felt a little like we were intruding on the owner's family home and we didn't feel really welcome there.
Reviewed: 8 January 2023 · Stayed in January 2023
Verified reviewReviewed: 7 January 2023 · Stayed in January 2023
Verified reviewVery nice owner that is super helpful and flexible. Also very well-priced. Plus, the views from the garden are amazing. You shouldn’t expect a luxurious stay, but the price, owner and view make up for it.
Make sure you receive a lock and keys upon arrival. We did not get these and were locked out one evening.
Reviewed: 18 October 2022 · Stayed in October 2022
Verified reviewReviewed: 16 October 2022 · Stayed in October 2022
Verified review