Reviews of NH Bogota Pavillon Royal 4 stars
Calle 94 No. 11-45, Chapinero, 110010 Bogotá, Colombia
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewGreat property
The bed was very uncomfortable because of the mattress protector (it felt like a plastic sheet) and they don’t have smart TV
Reviewed: 18 August 2025 · Stayed in July 2025
Verified reviewGreat service
Nothing
Good afternoon, Dear Ms. Zulya, Thank you very much for your comments. They help us improve our services and offer a better experience to you, our guests. We hope to have you back with us again very soon. Sincerely, Front Desk Team
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewAmazing
Dear Rafael, Thank you for taking the time to leave us your comment. We are delighted to hear that you enjoyed your stay at our hotel and look forward to making your next stay a new experience. Kind regards, Front Desk Team
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in June 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThe beds were comfortable, the breakfast was tasty and the location was superb.
The room;s shower door didn't work properly.
Good morning Dear Sr. John Thank you for your comments, they are really important for us, in order to improve our service and give you the best experience during your stay. We hope you stay again with us soon. Regards, Front Desk Team
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewBreakfast was really good, abundant with fruits, cereals , cheeses and breads Staff was super nice helpful and serviceable
Thank you very much for your comments and suggestions. They are invaluable in helping us improve our services and facilities for you, our guests. Sincerely, Front Desk Team
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewEverything is okay.
Dear Mr. Hoflener, thank you very much for your comments. They are very important in helping us to provide a better service to you, our guests. Kind regards, Front Desk Team
Reviewed: 2 August 2025 · Stayed in May 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewInstallations, good service and good breakfast
Old fashioned tv and weird shower
Good morning Dear Isabella I hope you are well We appreciate your comments and we are happy you have enjoyed your stay, the most important think for us is give you the best experience and the best service during your stay in our hotel and in our city. Regards, Front Desk Team
Good morning Dear Isabella I hope you are well We appreciate your comments and we are happy you have enjoyed your stay, the most important think for us is give you the best experience and the best service during your stay in our hotel and… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in June 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewHave stayed there several times in the past 20 years and I highly recommend it. . The location is fantastic as there is so much to do around.
Perhaps the breakfast could be available until 10:30 and the food options could have more local varieties. It was good but not the best I have had like in other top hotels. The service was excellent every morning but food ran out fast and not varied.
Mr. Suzanne Thank you for taking the time to rate us and leave us your comments. We are glad to know that your stay is continually unique and excellent, we continue to improve little by little and we hope to continue making your stay a unique experience. Best Regards, Front Desk Team
Mr. Suzanne Thank you for taking the time to rate us and leave us your comments. We are glad to know that your stay is continually unique and excellent, we continue to improve little by little and we hope to continue making your stay a uniq… Show more
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewGreat location and very comfortable rooms
Good afternoon Dear Maria Fernanda We are happy you enjoy your stay, we are working to improve our services. Regards, Front Desk Team
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewReviewed: 16 June 2025 · Stayed in June 2025
Verified reviewUpon our arrival, the assistance of all employees was A1.
The room only had 1 hand towel instead of two. Since we were two occupants, I would think it would be catered for both of us... but once requested, it was solved.
Good afternoon Dear Ms. Valerie We appreciate your comments, these are very important to improve our services, we will take them into account. We hope to have you with us again. Cordially, Front Desk Team
Reviewed: 9 June 2025 · Stayed in June 2025
Verified reviewReviewed: 8 June 2025 · Stayed in June 2025
Verified reviewService,food and location is excellent
Spa
Good Day Mr. Zulya We appreciate the time to comment and rate us, we are glad to know that your stay was pleasant, we hope in a next one to make your stay a great experience. Best Regards, Front Desk Team
Reviewed: 7 June 2025 · Stayed in May 2025
Verified reviewReviewed: 30 May 2025 · Stayed in May 2025
Verified reviewReviewed: 24 May 2025 · Stayed in May 2025
Verified reviewLocation, breakfast, size of the rooms.
The hotel's Gym was closed for renovation and they didn't mention this on the booking website. So, I missed working out on 2 days. I deserve some refund for this! Also bathroom sliding door was making screechy noises and not in a great shape, though they sent someone to partially fix it.
Good morning Dear Mr. Ram We are sorry for the inconvenience, we take into account your comments in order to improve our facilities and amenities, to provide you with the best experience. Cordially, Front Desk Team
Reviewed: 23 May 2025 · Stayed in May 2025
Verified reviewReviewed: 18 May 2025 · Stayed in February 2025
Verified reviewReviewed: 12 May 2025 · Stayed in May 2025
Verified reviewNo air conditioner in my room
Good afternoon Dear Ms. Mirtha Thank you for your comments, they are really important to improve our services and spaces. Regards, Front Desk Team
Reviewed: 11 May 2025 · Stayed in May 2025
Verified reviewLocation is in a very safe neighborhood, the room was spacious, and the breakfast buffet was delicious. A really good value for money.
Good afternoon Dear Sr. Sorin We are happy you enjoy our breakfast, location and different services. We always efford to give you the best experience. Regards, Front Desk Team