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Reviews of Hotel Platinum Barranquilla

Carrera 46 76-61, 080020 Barranquilla, Colombia

#109 of 119 hotels in Barranquilla

Guests' Choice

Review Score

Based on 61 hotel reviews

5.1

Score breakdown

  • Cleanliness

    6.1

  • Comfort

    5.9

  • Location

    7.6

  • Facilities

    5.7

  • Staff

    6.2

  • Value for money

    5.9

  • Free Wifi

    5.8

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Showing 1 - 25

  • Reviewed: December 7, 2024

    4.0
    Disappointing
    • Leisure trip
    • Solo traveler
    • Budget Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    No windows on any room, no refrigerator. It was a very cheap hotel. They charged extra 5% for credit card

    The staff attitude

    Stayed in December 2024

  • Reviewed: July 4, 2024

    5.0
    Just good
    • Business trip
    • Solo traveler
    • Budget Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The attendence

    Staff needs more knowledge to attend with guest

    Stayed in July 2024

  • Reviewed: February 21, 2023

    4.0
    Disappointing
    • Leisure trip
    • Travelers with friends
    • Quadruple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Looked under one bed because it sagged so bad, noticed they had tried to fix the known problem by putting a full pallet under the mattress. No shower head or toilet seat. No hot water.

    Staff was excellent, facilities clean

    Stayed in February 2023

  • Reviewed: January 25, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Location

    Stayed in January 2023

  • Reviewed: August 3, 2025

    2.0
    Very Poor
    • Leisure trip
    • Solo traveler
    • Budget Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    No window in bathroom. Water of shower flows irregularly. No shower head. They want to charge you extra for everything.

    Stayed in August 2025

  • Reviewed: February 23, 2025

    7.0
    It was fine
    • Leisure trip
    • Solo traveler
    • Budget Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    A/C was not working even though the room was offered with one, nonetheless Isaac was very cool and offered a complementary treatment for the inconvenience. I will highly recommend you guys to tell the customer about the A/C matter before letting the customer decide whether to stay or not in your facility.

    Location

    Stayed in February 2025

  • Reviewed: February 21, 2025

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room wasn't like the pictures

    Staf

    Stayed in February 2025

  • Reviewed: August 23, 2024

    1.0
    ITS A SCAM booking.com several times they don’t listen it’s a dangerous area. It even says it on the Uber scam but I nev
    • Business trip
    • Solo traveler
    • Budget Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    ITS A SCAM booking.com several times they don’t listen it’s a dangerous area. It even says it on the Uber scam but I never noticed so basically UBER know about it the booking.com DONT

    ITS A SCAM booking.com several times they don’t listen it’s a dangerous area. It even says it on the Uber scam but I never noticed so basically UBER know about it the booking.com DONT

    Stayed in August 2024

  • Reviewed: August 6, 2024

    1.0
    Don't go really bad hotel
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was bad from the customer service to the rooms in really bad shape.

    Nothing, the place need lots of work

    Stayed in August 2024

  • Reviewed: June 28, 2024

    1.0
    THE OWNERS ARE VERY UNPROFESSIONAL. SCREAMING THE STAFF INFRONT THE CLIENTS. THEY ABUSE THE EMPLOYEE
    • Leisure trip
    • Solo traveler
    • Budget Double Room
    • Stayed 14 nights

    lo que sirvieron no era del menu. demasiado grasoso.

    no me gusto.

    Stayed in June 2024

  • Reviewed: May 27, 2024

    1.0
    Poor
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Was not given key to room. Could not leave premises until someone unlocked front door to hotel. Pretty shabby looking

    Nothing

    Stayed in February 2024

  • Reviewed: March 29, 2024

    10
    Exceptional
    • Business trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Excellent

    Stayed in March 2024

  • Reviewed: February 15, 2024

    3.0
    Almost all the reviews came true during my stay.
    • Leisure trip
    • Solo traveler
    • Budget Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms1 One did not have proper toilet. No windows. On e in the bathroom window does not close fully it half sliding window. One side will always be open. They wanted more for room with ac. May be staff tried to use my language barrier against me. No elevator so they gave me a bad room in 3rd floor and for each issue I have closed mb up and down 3 Floors. No toilet seat which was odd for me. So I have to take a picture to show. Changed room in the second room no bath room light. Acdid not cool but they still charged me for ac room rate.

    Store and front lobby

    Stayed in February 2024

  • Reviewed: February 14, 2024

    8.0
    Ok
    • Leisure trip
    • Group
    • Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Ok

    Ok

    Stayed in February 2024

  • Reviewed: February 14, 2024

    2.0
    Bad
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Hotel was really not nice. Rooms are old, kind of dirty, you can see that cleaning is done just quickly. Furniture is super old, dirty, destroyed. Walls are dirty....nothing of these is visible on the pictures that are here on booking. Basically you don't feel nice and comfortable in the rooms. We were there during barranquilla carnaval, when is very difficult to find accommodation and hotel totally took advantage of this and set up super high price 400e for 3 nights in colombia is unbelievable expensive and plus it absolutely didn't worth that money. Only location of the hotel pay back according to carnaval. Lady at the reception was fine, but not very friendly, she was very strict. I don't know what is normal price during regular days but definitely this hotel need renovation.

    Location of the hotel Very good safety Lady at the reception personally locked the door of the hotel entrance and opened for everyone who came. You couldn't enter the hotel alone, you needed to ring the bell. Very good and important for your safety.

    Stayed in February 2024

  • Reviewed: January 13, 2024

    8.0
    Tranquilidad
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    El TV Cable.

    Stayed in January 2024

  • Reviewed: January 12, 2024

    1.0
    Hotel is too dirty, not clean, the bed was terrible.
    • Business trip
    • Family with young children
    • Budget Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Not good at all, the hotel and the room were not clean.

    I dont like anything about this hotel, is very dirty

    Stayed in January 2024

  • Reviewed: December 16, 2023

    3.0
    Poor
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    They charged me more than what the reservation showed, called reception many times and nobody picked up

    The room was spacious and the air conditioner worked perfectly fine

    Stayed in November 2023

  • Reviewed: November 25, 2023

    9.0
    Being friendly and helpful ☺️
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    At the beginning was a bit hard to find the hostel cause the sing of its name is hidden 😅 but following the GPS was the only way I found it.

    Location and the attention of the administrator, she was so friendly and helpful 🙂

    Stayed in November 2023

  • Reviewed: October 16, 2023

    1.0
    Avoid at all costs
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Horrible rooms, smelly, horrible bathrooms with no toilet seat, disgusting shower, aggressive service

    Absolutely nothing

    Stayed in October 2023

  • Reviewed: July 16, 2023

    9.0
    Good play to stay
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Noone

    The facilities, the staff

    Stayed in July 2023

  • Reviewed: June 15, 2023

    3.0
    Ok for a night if travelling through wouldn’t want to stay longer than that
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    We arrived to the property the woman was trying to charge us extra than what I had already booked through booking.com. she was trying to add the taxes although it was taxes included. The bathroom didn’t have a door and wasn’t any toilet roll supplied either. She wasn’t the most welcoming host I’ve come across

    Stayed in June 2023

  • Reviewed: April 23, 2023

    10
    Exceptional
    • Travelers with friends
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything

    Everything

    Stayed in April 2023

  • Reviewed: March 22, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    It's a nice budget place. Recommended

    Stayed in March 2023

Showing 1 - 25

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