Reviews of Posada Nativa Miss Trinie
AV. 20 DE JULIO CON CRR SAN LUIS #4-16, 880001 San Andrés, Colombia
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Reviewed: 14 April 2024 · Stayed in February 2024
Verified reviewSTAY AWAY! Rude host as well as aggressive. Absolutely a nightmare of a place total rip-off stay away from this place and the terrible host. The host was extremely rude, and gaslighting other customers. The place has NO hot shower, that would be fine if at least they write important detail in the description, I was traveling with an old person I requested a refund and she started insulting and shouting hiding behind the mask of a native indigenous place which is BS as Im myself from the indigenous origin and I see how this person uses this to attract tourist and give bad services. Also its full of insects inside, the girl next to our room (chilean) saw a huge roach in her room and my brother helped her to kill the insect as the owner was no where to be found, and when she came she said she doesnt believe there was an insect and the chilean left immediately fortunately she didnt pay upfront as I did. I also saw stains in the bedding and towels, Id never step a foot here again, make yourself a favor and dont do it.
The place is Infested with insects, the host is rude and aggressive, she also changed my reservation I had a 4 bed room and she gave me a 3 bed room. NO hot shower, I wouldnt complain about this if she wrote it in the description, dirty AF everywhere, one toilet paper for 4 days for 3 adults. She even told me that only criminals use hot shower to bath and that is a crime, she is hiding behind her roots and native name in order to provide bad service. Dont come here, also I wouldn't eat at her restaurant since its full of insects.
Mrs. Alejandra, receive a cordial greeting! With all the respect you deserve, allow me to deny your malicious comment, since from the beginning to the end of your comment you have only told lies: 1. According to you, I was aggressive, disrespectful, rude, terrible, abusive and (Gaslighting other customers), which was not the case, just telling malicious lies. Your attitude arises because you asked me for a hot shower at around 12:30 am (midnight) and I respectfully responded that the inn did not have a hot shower, because we are on an island, and it is also very difficult to find inns or hotels on the island with hot water shower. Furthermore, the services we offer at Miss Trinie Inn are clear in the reservation description and all reservation networks. Miss Trinie Inn offers its guests what they bought in their reservation, you requested a quadruple room which it says in the description (3 single beds and 1 auxiliary bed) and so we gave it to you, quadruple room as you reserved, better known as ROOM THOMAS, They didn't give him a triple room like he said. According to you, you requested a refund and that they insulted you and yelled at you, again with all due respect I tell you that you are lying. 2. According to your comment, my Chilean guests left the inn, which is not the case, the guests remained in the inn their entire stay. and there were never any problems with her because of the cockroach that entered her room since they themselves acknowledged that they left the balcony door of the room open during the night, I myself was the one in charge of solving the problem and not your brother as you say . 3. Again, with all due respect, you say that the place and the restaurant are infested with insects, another intentional lie since you did not know the restaurant well enough to say that you saw insects. Posada Miss Trinie offers its guests all the services published in the reservation description and the reservation pages, we do not offer upon arrival what was not purchased, also in the description of services a hot shower is not offered since this is a tropical island.
Mrs. Alejandra, receive a cordial greeting! With all the respect you deserve, allow me to deny your malicious comment, since from the beginning to the end of your comment you have only told lies: 1. According to you, I was aggressive, disr… Show more
Reviewed: 21 January 2024 · Stayed in December 2023
Verified reviewReviewed: 23 March 2023 · Stayed in March 2023
Verified review