Reviews of Primavera Hotel
Carrera 34 No 7 - 59, El Poblado, 050034 Medellín, Colombia
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 1 September 2025 · Stayed in July 2025
Verified reviewKind staff and amazing location for provenza
Room dont have windows, so you dont get fresh air
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewLocation
Avoid at all costs – completely inaccurate rating I booked Primavera Hotel for 5 nights but had to leave after only two because the conditions were unbearable. The place is extremely noisy day and night – not only from the street outside but also from thin walls, loud corridors, and other rooms. The window didn’t close properly, so it was impossible to block any noise. The room was not clean: instead of a proper bedsheet, there was just a very dirty blanket. The bathroom was terrible – the water pressure was so weak that taking a shower was almost impossible. There were no toiletries provided, only some old grey soap. The TV didn’t work either. The only positives were the good location and reliable WiFi, but honestly, that’s not enough to make up for everything else. Overall, this hotel is nothing like its Booking.com rating suggests. Save yourself the frustration and choose another place.
Hello Michael . We have no information regarding this incident. We have just questioned every receptionist and housekeeper, and all we know is that the guest made an early check out , but without any request to reception since the handling would have been different at the property to help you whit any request.
Hello Michael . We have no information regarding this incident. We have just questioned every receptionist and housekeeper, and all we know is that the guest made an early check out , but without any request to reception since the handling … Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewThe place is not bad, but I won't be back. Nobody was at the reception for the check-in, and problem paying. I had to wait for a long time.
The service.
We’re sorry for the pay situation but you ask us to charge in a card holder that was not the the guest and that is not possible.
Reviewed: 19 June 2025 · Stayed in May 2025
Verified reviewworst hotel in colombia. They cheat you.
Hello, we just check your reservation(it was three months ago) and we did not find any request or complaint , moreover you extend one more night in our records. We will try to contact you.
Reviewed: 12 May 2025 · Stayed in April 2025
Verified reviewReviewed: 8 April 2025 · Stayed in April 2025
Verified reviewReviewed: 4 April 2025 · Stayed in January 2025
Verified reviewReviewed: 4 April 2025 · Stayed in January 2025
Verified reviewReviewed: 31 January 2025 · Stayed in January 2025
Verified reviewOur stay was very good. The rooms are spacious and clean, and despite being in a very central area with several nightclubs around, it’s quite comfortable in this hostel.
I don’t have any negative aspects to report.
Reviewed: 30 January 2025 · Stayed in January 2025
Verified reviewReviewed: 27 December 2024 · Stayed in December 2024
Verified reviewIt was very well located and close to almost everything. Fred, one of the clerks. He was top notch, tip top service. Very nice, friendly and knowledgeable.
My room was not as I thought it would be.
Reviewed: 7 December 2024 · Stayed in December 2024
Verified reviewGreat location near many restaurants and nightlife. Very safe and walkable
Reviewed: 22 November 2024 · Stayed in November 2024
Verified reviewGood location
rooms don't have sound isolation, to sleep good you need to wear the earplugs they provide.
Reviewed: 21 November 2024 · Stayed in November 2024
Verified reviewThe place is very close to pubs, bar and restaurants in the heart of the city.
The room was underground, close to the kitchen and laundry room so always very noisy. Poor water pressure for the shower.
Reviewed: 13 November 2024 · Stayed in October 2024
Verified reviewLocation
No elevator
Reviewed: 5 November 2024 · Stayed in November 2024
Verified reviewLocation
No windows nor view to street
Reviewed: 26 October 2024 · Stayed in September 2024
Verified reviewReviewed: 14 September 2024 · Stayed in September 2024
Verified reviewReviewed: 3 September 2024 · Stayed in August 2024
Verified reviewReviewed: 23 August 2024 · Stayed in August 2024
Verified reviewVery clean; excellent location; staff was accommodating when I arrived before check-in time; AC worked great
Extremely thin walls, so I could hear everything from the room next door very clearly; stain on sheets; staff member not always at front desk; both gates to enter the hotel were never locked
Reviewed: 18 August 2024 · Stayed in July 2024
Verified reviewReviewed: 17 July 2024 · Stayed in July 2024
Verified reviewReviewed: 4 July 2024 · Stayed in July 2024
Verified reviewReviewed: 23 June 2024 · Stayed in June 2024
Verified reviewLocation prime place. Decent price
Suppose to have room service. Never came. I guess you pay what you get.
Hello Sean, thanks for your review. Housekeeping is included every day, we communicated the guest should ask for it. We are sorry if it was not clear at check in time.