Reviews of Prisma Hostel
#11-88 Carrera 4, Candelaria - Centro Historico, 111711 Bogotá, Colombia

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Reviewed: 13 April 2025 · Stayed in February 2025
Verified reviewReviewed: 13 April 2025 · Stayed in February 2025
Verified reviewI got a single room right next to the kitchen so it was a bit noisy. No windows and very tiny. The staff was very friendly and helpful
Reviewed: 22 February 2025 · Stayed in February 2025
Verified reviewA perfect location! Helpful staff.
Nothing
Los esperamos pronto!
Reviewed: 15 February 2025 · Stayed in January 2025
Verified reviewEverything. The hosts are really friendly , the place is clean, good location and bed really comfortable. Thank you for everything.
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Reviewed: 10 January 2025 · Stayed in January 2025
Verified reviewReviewed: 2 October 2024 · Stayed in September 2024
Verified reviewThe cat!! Friendliest cat in the city. Also, the personel was really nice.
No privacy. Booked a private room but door was open at the top. Made it really noisy while the reason i booked a private room was for it not to be noisy.
Reviewed: 16 September 2024 · Stayed in August 2024
Verified reviewGood location. Reasonable price. Fair and clean
key deposit
Reviewed: 11 July 2024 · Stayed in July 2024
Verified reviewThe noise of the cars that pass all night on the street from the shared room window
Reviewed: 20 June 2024 · Stayed in June 2024
Verified reviewComfortable bed, very helpful staff, central location
Due to being in the center it is loud at night and kitchen untensils are poor
Reviewed: 5 April 2024 · Stayed in April 2024
Verified reviewThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 13 March 2024 · Stayed in February 2024
Verified reviewReviewed: 9 March 2024 · Stayed in March 2024
Verified reviewHorrible place that is not willing to talk about solutions and hates foreigners. The owner kicked me out of the hostel, yelled at me and pushed me because i had questions about the extra fee she asked. As a solution I paid for 1 night including the fee she asked and messaged booking with questions about the fee. The owner went absolutely crazy. She callled the Police accusing me of refusing to pay. Even tho I DID PAY for 1 nigh including fee. She refused me and 2 others as guests and did not want to give our money back. She kept our money and STILL messaged bookig, lying that i did not pay.
Reviewed: 28 February 2024 · Stayed in December 2023
Verified reviewReviewed: 29 October 2023 · Stayed in September 2023
Verified reviewGreat location in the Candelaria neighborhood. Met great people and somehow had all I needed for the period of stay and purpose Able to cook They were able to accommodate my request of lower bed
Too many rules and controlling Lack of "full privacy" in the room that's next to the reception. When the staff/manager decides to open the door of the dorm just do so... in front of a public area open for anyone to walk in. Yes, we have curtains in each bed but was very uncomfortable to keep having the struggle If planning to cook bring your own lighter, it was a struggle to get one whenever needed I went on good season..but 1 washroom to service about 30 beds... they were doing some remodeling..not sure if all of this changed
Reviewed: 25 September 2023 · Stayed in September 2023
Verified reviewGreat beds, nice atmosphere, good price
To get in or out most of the time someone needs to open the door for you, and the internet didn't work for more than a day
Reviewed: 21 September 2023 · Stayed in September 2023
Verified reviewReviewed: 4 September 2023 · Stayed in August 2023
Verified reviewIt was very good value for money, the dorms had curtains for privacy and the location was good.
The road noise in the 8 bed dorm is very loud. The common area is taken over on the weekends by an indoor market which block the doors to the dorms and make you feel like you are an inconvenience.
Reviewed: 16 July 2023 · Stayed in July 2023
Verified reviewCentral. Close to museums. Good price. Friendly staff.
Reviewed: 5 July 2023 · Stayed in July 2023
Verified reviewNo warm shower-water, no english speaking staf, lots of noisy people.
Reviewed: 20 June 2023 · Stayed in April 2023
Verified reviewReviewed: 9 May 2023 · Stayed in May 2023
Verified reviewReviewed: 5 May 2023 · Stayed in February 2023
Verified reviewNice and very good staff 👍
The noise of the street. You can listen the cars inside the room
Reviewed: 17 April 2023 · Stayed in March 2023
Verified reviewwell equipped kitchen, in the center.
Reviewed: 12 April 2023 · Stayed in April 2023
Verified review