Reviews of Hotel Royal Elim International 5 stars
19-10 palma seca via aeropuerto, 760001 Cali, Colombia
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Reviewed: 7 September 2025 · Stayed in September 2025
Verified reviewThe personal is friendly and ready to help
Reviewed: 7 September 2025 · Stayed in June 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewDear Guest, Thank you very much for taking the time to share your experience and rate your stay. We are sorry to hear that you felt a lack of courtesy and clarity from our front desk staff. We truly appreciate your feedback, as it helps us improve our service. We would be grateful if you could share more details about your experience via a private message on Booking, so we can better understand and address your concerns. We are glad to know that you were satisfied with the cleanliness, location, facilities, comfort, and value for money. We hope to have the opportunity to welcome you again and provide a fully satisfying experience.
Dear Guest, Thank you very much for taking the time to share your experience and rate your stay. We are sorry to hear that you felt a lack of courtesy and clarity from our front desk staff. We truly appreciate your feedback, as it helps us… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewDon Antonio the general manager an exceptional human being with great business skills , who makes sure staff provide the best quality in service to us clients
Reviewed: 23 August 2025 · Stayed in June 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in June 2025
Verified reviewProximity to airport
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewGood clean very comfortable
Zero
Hello William, thank you for your excellent rating. We are glad to know you enjoyed your stay and we look forward to welcoming you again.
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewLocation, friendly staff
Weird smell at the room
Hello Maria, thank you for highlighting the friendliness of our staff and the location. We also take note of your observation to improve.
Reviewed: 19 July 2025 · Stayed in May 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewSuper close to airport, very quiet and comfortable room, a/c worked great. Staff all very friendly. Free shuttle always available, just know to pick it up on the second level door 4. You can check out as late as 1 pm which worked great for us.
Breakfast could be better, they were mostly out of hot dishes at 9 am.
Hello Janet, thank you for your review and for highlighting our location, comfort, and service. We also appreciate your comment about breakfast and will take it into account to improve.
Reviewed: 3 July 2025 · Stayed in June 2025
Verified reviewReviewed: 21 June 2025 · Stayed in May 2025
Verified reviewReviewed: 15 June 2025 · Stayed in June 2025
Verified reviewReviewed: 5 June 2025 · Stayed in June 2025
Verified reviewReviewed: 29 May 2025 · Stayed in May 2025
Verified reviewThe pool and very friendly staff.
In our room we heard the outside noise (even people just talking) very clear. Not easy to fall asleep. It looks like it's the type of construction with very thin walls and a window with ventilation that can't be closed.
Hello Anton, thank you for appreciating the kindness of our staff and the pool. We take note of your feedback about the noise to keep improving.
Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewResidents abroad are charged VAT despite national laws. The toilet is defective. The towels are very worn. Don't come here. The price is too high for the quality of the hotel.
We are sorry that your experience did not meet your expectations. We appreciate your feedback and will take it into account to improve our service.
Reviewed: 17 May 2025 · Stayed in May 2025
Verified reviewReviewed: 15 May 2025 · Stayed in February 2025
Verified reviewReviewed: 15 May 2025 · Stayed in April 2025
Verified reviewReviewed: 29 April 2025 · Stayed in April 2025
Verified reviewReviewed: 22 April 2025 · Stayed in April 2025
Verified reviewReviewed: 14 April 2025 · Stayed in April 2025
Verified reviewVery happy with the stay. Price is well for all you get
Reviewed: 13 April 2025 · Stayed in April 2025
Verified reviewSkkdkdk
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