Reviews of Radisson Bogota Metrotel 4 stars

Location , breakfast

The male members at reception desk

The room I booked was really big, I didn't think it was that big. Welcoming staff accompanying me to the room was very nice. Breakfast was with many fruits I liked it.

I was surprised there is no heater in the room. Reading the reviews of most hotels in Bogota it turned out almost no hotel providing heater.

A huge and very good breakfast is served, with many options for everyone and everything was really fresh. Staff in the restaurant was very nice and friendly: the best past of our stay was the breakfast time! Room was wide with comfortable beds. There is a sauna but we didn't have any time to use it.

We were surprised to see that almost anyone speaks English; moreover when we arrived, the room was not very clean and we had to call the cleaning staff to clean again and prepare the third bed (our reservation was for 3 people but room was prepared for 2). The location is not too far away from restaurants and bars (10-15 min on foot) but we would have preferred to stay closer to the most lively area of El Chapinero.

The suite room is very spacious and hotel is in a good location for exploring nearby streets with lots of shops and restaurants.

Street noisy floods into the rooms. The hotel roof top bar is pretty average (despite de awesome views)

Concise Version This hotel is a great choice. It's conveniently located near many restaurants and shops. The staff is incredibly friendly and helpful. The bed is comfortable, the room is quiet, and the breakfast is excellent. You'll find everything you need for a comfortable stay. Don't miss the rooftop bar—it has a fantastic atmosphere and amazing views.

When paying with a credit card, be careful. The receptionist charged us in Sterling instead of Colombian pesos, which inflated the price. We ended up paying 14% more than the original price listed on Booking.com.

I liked the hotel in general, the room, the Lounge, the breakfast was delicious, the service, the gym, the sauna.

I didn't like the fact that there was no bed sheets, nor piĺows for the sofabed. The first night I arrived, I was really tired and had to sleep on the sofabed without pillow, nor sheets and it was cold. I didn't like the fact that my room which was like a little apartment, had no glasses, no plates, no forks, no nothing. It had a coffee machine without the cup, so I could not boil water. There was literally nothing in my kitchen to help myself.

Early check-in (4 hours early) without any problem

Breakfast was good. The rooms are big. Staff are very kind and helpful.

Bathroom smelled of drains.

Boo

Dangerous street

Nothing, they did get me heaters for the room on the first day which was VERY needed as you are unable to set the room temperature yourself, its like 1975 tech, the hotel needs a full renovation, very DARK rooms, little lighting. Staff unhelpful and getting things wrong with charges and fees spending time fixing it and then at check out NOTHING was recorded properly causing me embarrassment at 2.00am checking out?

No temperature control in rooms for air conditioning, restaurant very poor quality, staff unprofessional, trying to over charge on mini bar and also a meal in restaurant, embarrassing me at 2.00am check out trying to make me pay for a meal that was sorted the day before which took me 20 minutes to do...I did this so I would be able to leave at 2.00am without ANY fuss with non English speaking staff at that time, HOW WRONG I WAS, they embarrassed me and made check out a dreadful experience. Do not use choice hotels is my advice. No information for English speakers about tours and activities in Bogota.

ROOM ARE VERY OLD FASHIONED NEEDS LOT OF IMPROVEMENT . BED WAS GOOD . BREAKFAST WAS VERY NICE WITH LOT OF DISPLAY AND TASTY . THE STAFF WAS CARING AND TAKING CARE . Location is very good .

ROOMS AND BATHROOM ARE VERY OLD CONSTUCTIONS

Breakfast was good. No complaints!

The staff were very friendly.

The staff is very kind and professional! The location is very centered also.

The room was too quiet and the bed was hard.

Staff, food , room service

None

Staff, breakfaat, room, location

An old tv, no smart tv like all the previous times.