Everything on the spot, just perfect!

Wonderful spot for holidays

Stayed in August 2025

It’s a really beautiful property, the hotel has a great food and cocktails program. There’s many pools to enjoy, the beach is very well maintained and the staff all around the hotel are lovely!

Stayed in August 2025

The beach is beautiful, but the sea sometimes not extremely transparent / turquoise, and not for snorkeling. Restaurant prices are a bit too high, at par with some of the fine dining spots in Cartagena.

Facilities are great, rooms very comfortable and staff extremely kind, attentive and professional. Service on the beach is fabolous with many complementary juices and fruit offerings. Quality of the food is high, highly recommend the Caribbean restaurant (Bahia).

Stayed in August 2025

The beach area could be a bit better.

Very safe place. Nice large CLEAN room, everything works, very comfortable bed. The staff is very friendly and goes above and beyond to accommodate your needs. SPA service is excellent! Pools and pool areas are clean. Great breakfast with tons of delicious choices. I have to say HUMO - is absolutely a must go restaurant!!! When we tried it the first time, it became the only place we would go for dinner! TOP NOTCH!!!! food art deliciousness!!!! Thank you!

Stayed in August 2025

All perfect

All about the hotel

Stayed in August 2025

Not much - overall very good. Maybe more restaurant choice.

Loved the location and the hotel generally.

Stayed in August 2025

The location is off the beaten path, roads are still in the works, not easy to get to.

Sofitel is a beautiful place, great service. Food.is excellent

Stayed in July 2025

The beach had lots of seaweed.

The breakfast was outstanding!

Stayed in April 2025

Sofitel is a magical place, tucked away in its own little sanctuary. The staff was excellent and went above and beyond for any accommodations. The views, food, and amenities were all amazing. The only issue is that the drive to Sofitel is a bit rough as there are some unpaved roads.

Stayed in April 2025

Amazing hotel very beautiful and they have great customer service. The rooms are beautiful, the beach very private and the food amazing. We will definitely come back :)

Stayed in April 2025

Amazing hotel! I am especially grateful to Farid for his exceptional services during the speedboat and Catamaran transfer to and from the hotel!

Stayed in April 2025

I don't have any negative comments since this place was just beautiful and amazing. I wish we stayed here for more days.

This was the nicest hotel I have ever stayed at. The room was beautiful, and faced the beach. Food was all delicious, and the staff was very friendly

Stayed in March 2025

The only negative is outside the hotels control, but it’s quite hard to get to the Sofitel. The roads (maintained by the government) in the final 20m approach are extreamly bad/off-road and are a little scary if dark. The hotel taxi transfer minimises the time on this paths with a longer (but safer) route in a large 4x4. They also offer 2 options by sea.

Exceeded expectations and that’s saying a lot as the photos, reviews and price tag all set that bar pretty high to begin with. We felt the safest we’ve felt in Colombia here, in the huge secure compound/area. We never once felt remotely unsafe which in Colombia (especially Cartagena) is refreshing, with no vendors pestering. You can easily leave your things on the beach and do anything knowing all is well. The 5 sets of pools offer a plethora of different options based on what you want/vibe each with different views and experiences. The beach is fantastically beautiful and offers a relatively long walk to the jetty for more views. There was always free beds and chairs when we were there, perhaps as few as 20% were being used at any one time during our stay which really gave the feeling of having the beach to ourselves. There’s a bit of wildlife too, mostly in the form of iguanas around the site and vultures that perch on buildings and other birds. They also offer plenty of fun activities on offer from the hotel including surfing and efoiling. The 4 restaurants offer a diverse selection of cuisines and levels of formality. We ate at 3 of them and found all to be of excellent standard. The gym & the daily free classes were a highlight for us. We routinely did the circuits class before a run each day. The equipment is all new (or appeared so) and top of the line with all the amenities you’d expect. The machines are always cleaned, stocks with towels and fresh bottles of water by the staff and the only downside was just that there are only 2 treadmills. They also added nice touches, with the rooms cleaned twice a day the evening clean included treats, hand written notes and the most comfortable eye mask I have. Additionally, each day there are treats that go round in the afternoon, ours was mostly fresh fruits or small drinks. Overall, this is an amazing place to stay and reminded us a lot of the TV show “White Lotus” without the murder 😂

Stayed in February 2025

Getting to and from the hotel by car from Cartagena took approximately 1.5hrs often on pot-holed and unmade roads

Beautiful hotel on a fabulous beach. Wonderful art throughout the hotel. The staff were friendly and helpful, especially Marisol and chef Carlos at the Food Truck on the beach. I

Stayed in March 2025

A few problems but Orlando the manager was very quick to recover the situation and amend our bill. Overall a great place to stay. Would benefit from more music in the evening

Location and staff

Stayed in January 2025

All was fantastic

The property is fantastic and the staff is extremely kind and helpful

Stayed in January 2025

The food was a little overpriced for what it was, but it was still delicious!

Everything!!!

Stayed in January 2025

Seemed very quiet!

Great breakfast spread, comfy and clean rooms. Beautiful beach with good water activities!

Stayed in November 2024

Wonderful We ate outside Didn’t do the buffet Too much food in the morning

Stayed in December 2024

It was pricey but still worth it

Amazing experience

Stayed in December 2024

Road to get there was a nightmare

Amazing setting

Stayed in December 2024

Very dilapidated state of road leading to this resort. You are 'locked' away from the rest of the world. It takes almost 2 hours from the Airport to resort because of the bad state of the road! Not a lot of night entertainment.

Great product! As per advertised and expected. Very modern and well maintained. The staff here are top-notch! Highly recommended if you are looking for tranquility and downtime

Stayed in November 2024

Very impressive hotel with great service. We love the options of restaurants for lunch and dinner. Well equipped family areas and adult area only mean couples and solo travellers can have their privacy and peace whilst enjoying this stunning hotel with a very good stretch of beachfront .

Stayed in November 2024

The beach is not as pristine as Aruba, or other Caribbean beaches. The sand is not soft and it feels a bit artificial (which I guess is partially artificial). There are tons of dead corals and rocks when entering/exiting the water so it hurts sometimes. I understand this is not an all-inclusive resort (which I like), but I think breakfast should be included with every rate.

This hotel is simply amazing. Everything works, the staff is great, everyone greets you with a smile, and the venue and location are 10/10. Our room was large enough, with a super-king bed. We were traveling with our kids (4 and 2 years old), and they added a bed at no extra cost. The kids' villa (or kids' club) was also great for the kids, they enjoyed every minute there. There was always someone there to help you. Would 100% stay again.

Stayed in November 2024