Reviews of Sotavento Cabañas

It’s like a paradise!

I loved everything- cabins amongst nature- birds everywhere The staff was helpful and kind- accommodating our needs

Location close to points of interest in Guatape. Fantastic views from our cabana. Cabana very comfortable. Peaceful.

No issues.

Great location to experience water sports, beautiful landscape with a great view of the rock

A small part of the dirt road to the lake was not in good shape.

I booked the smaller cabana with the view directly from the tub. The jets weren't working, so they upgraded me to a bigger room!

There's only one key per room. And of course I locked myself out. I'm already a native English speaker, and after the upgrade, for me to have forgotten my key in the room...I just felt like an embarrassed foreigner. The staff were great! They had to crawl through the window to get into the room and retrieve the key. I wish it was as easy of just getting another key from the front desk though!

It is a very beautiful, nice location. I totally recommend the jet ski rental and experience the various open water areas around the location. The supplied breakfast in the morning was perfect. It's close to the rock and also close to the city of Guatapé. Getting there via chiva was very easy. Staff was great, and they made sure that everything was perfect, answered.All questions and actually help with some transportation. I would definitely come back again

There wasn't much I didn't like other than the high humidity. It would have been nice to have a fan in the room..

Located in the nature. Water sports available for free Rooms are nice.

Got to do something about the mirrored windows. Birds keep constantly flying into it / fighting the mirror making alot of noise and waking up guests at 5-6 am.

Was a really nice place, quiet and clean

Nothing all was perfect

Nice view , very clean , personal very nice , food was good .

The setting of the Cabañas is amazing. The idea behind the complex is beautiful, and without a doubt, there's a lot of room for improvement with all the potential this places has.

Juan Pablo, the property administrator, was very rude and disrespectful. First, I asked for a bottle of wine/champagne that was supposed to be included with my purchase. This was confirmed by the front desk representative. After all this was cleared out, I started getting messages from the property asking for confirmation numbers and images, files, and screenshots as evidence. I provided them with everything. This kept going all night to the point that I started getting angry voice messages complaining about the bottle of champagne that they were not going to give it for free. I'd like to highlight that this was a <$10 bottle, nothing crazy expensive, and I couldn't understand all this issue for this bottle. Once I saw his attitude, i started explaining other complaints I had, like NO HVAC for starters on a warm day it was, breakfast never arrived on time and not even mentioning that I don't work neither for bookings.com nor the Cabañas Sotavento. I don't need to spend a second of my vacations with paperwork that they need to have set for me. Very very disappointed.

Fine. It wasn’t made clear that we ordered it to our room

A choice

Súper linda vista, exc atención

Location and view was superb. Food and staff were also amazing. Nothing to complain about

Nothing. Maybe could be easier to find but was no trouble once we found it.

The main entrance of the street is bit complicated, you should call the hotel to make the door open but the problem is cellphone is not taking in that place

Loved everything here. We had delicious lunch when we arrived and breakfast was also delicious. I loved that we could just message them in Whatsapp to order. Rooms are super clean and have everything you will need and there was a porch and terrace with a gorgeous view. The best part was the service though. The owner helped us to get anything we needed and a reliable taxi on our way to the airport.

There are a lot of items there you need to pay extra for, that I think they can minimize to fewer items.

everything was great! beautiful views, very clean, hot shower. Loved the breakfast on the deck.

Great setting and view of the Penol. Nice spa baths in the rooms.

On the first morning, we were awoken by an aggressive dog (huskey?) trying to get into the room through the sliding door. When I went outside to get rid of it, it started jumping up and would not leave. The staff on reception were not helpful in getting rid of it, advising it was a neighbours dog. The dog then returned and got passed me into the room and jumped onto the bed where my partner was laying. It then started snarling which even as a dog owner was scary. There was nothing myself or the staff could do to get rid of it, and then didn't even seem bothered to try. Breakfast served on the terrace is lovely, but not when a dog is trying to grab the food. On the second night, my friends were staying in one of the adjoining cabins. The guests next door to them were playing very loud music until way past 3am with zero soundproofing between the rooms. There is no 24hr staff to complain to and staff do not respond to the 'concierge' text service. Whilst helpful in arranging taxis into town, there needs to be more staff presence, particularly through the night. The language barrier perhaps proved part of the issue but they seem inexperienced and unable to offer the service such a nice facility deserves. Avoid if you're scared of dogs.

We are delighted we discovered Sotavento Cabanas. it is a true gem of a small resort. It is set outside the town of Guatape, but an easy 10 minute ride by tuk tuk to the activity, giving you the very best of both worlds. We were in coral cabin, which was on the second floor. The view of the water with the great rock in close distance was wondrous. It seemed that all the cabins had excellent views. We had dinner there two nights, both were first rate and reasonable. Included a lovely breakfast served on your balcony, which never disappointed.

This small resort strives for perfection both in the beauty of the facility as well as the welcoming service of the staff, no need for improvement needed.

All in all, it was great. Very nice and cozy in the cabin. The jacuzzi overlooking the rock is a delight !!!! Thanks for the awesome place. ☺️🙏🏻🥰👏

The staff is a little inattentive. For example, they didn't help us with our bags. A small thing, but still in places of this level I usually always get help carrying my bags to my room ☺️ This is a small suggestion for improvement ☺️🙏🏻

The views, the cabin and outdoor spaces.

absolutely nothing!