Reviews of Sunset Palm Lodge
Kilómetro 3.5 Vía San Gil - Mogotes Palmaire Condominio, 684031 San Gil, Colombia

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Reviewed: 25 May 2025 · Stayed in April 2025
Verified reviewLocation
Mr. German, It will always be a great pleasure to be able to serve you. For us, you come first. Thank you so much for your return. We will be waiting for you again with all the pleasure in the world. A million blessings to you always! A thousand blessings. A big hug. With much love, Juan José.
Mr. German, It will always be a great pleasure to be able to serve you. For us, you come first. Thank you so much for your return. We will be waiting for you again with all the pleasure in the world. A million blessings to you always! A th… Show more
Reviewed: 20 July 2023 · Stayed in July 2023
Verified reviewThe view and the personal staff there
Mrs. Diana, it is a great pleasure to have been able to serve you and to be able to meet you. We will always be at your complete service, please do not hesitate. Thank you very much for choosing us. We send you a giant, very big hug. Greetings and we wish you the best in the world.
Mrs. Diana, it is a great pleasure to have been able to serve you and to be able to meet you. We will always be at your complete service, please do not hesitate. Thank you very much for choosing us. We send you a giant, very big hug. Greeti… Show more
Reviewed: 31 March 2023 · Stayed in March 2023
Verified reviewthe view and service
Mrs. Claudia, thank you very much for being so beautiful. We will always always always be at your service. Please don't forget it. This will always be your home. See you next time. You deserve the best in the world. Greetings.
Reviewed: 8 March 2023 · Stayed in March 2023
Verified reviewlovely property, views were amazing over the whole town. the room we stayed in was lovely, it had a balcony with a jacuzzi overlooking a beautiful view. you could watch sunset from your bed through the glass doors over the balcony, absolutely stunning. also loved the warm outdoor shower and bathroom! the food was delicious, we had a delicious breakfast in the sun outside our room each morning and we ordered burgers to our room for sunset one evening. the staff were soooo helpful and lovely. one top tip - the hotel is difficult to find so ask them for the number of a taxi driver they know, he is cheap and knows how to get there and picks you up wherever you are very quickly
the jacuzzi was cold, would have loved for it to be warm.
Mr. Phoebe, Thank you very much for choosing us and for taking the time to write such a wonderful review. YOU'RE VERY KIND. God bless you always. Here we will be at your service at all times. Please don't hesitate. See you next time. Greetings and hugs to you.
Mr. Phoebe, Thank you very much for choosing us and for taking the time to write such a wonderful review. YOU'RE VERY KIND. God bless you always. Here we will be at your service at all times. Please don't hesitate. See you next time… Show more
Reviewed: 22 February 2023 · Stayed in February 2023
Verified reviewThe cabana was spectacular! The view of the valley and the town of San Gil is unmatched. Very cool waking up to the sound of the birds in the trees right off the patio was very cool.
This place is very difficult to find. The video they send you is ok, but doesn't help much. Had make many calls to the property to find and was still difficult to locate. Google maps and Waze don't function to find, probably due to cell signal loss in the mountains.
Mr. Stephen, We are very pleased to greet you again, it is a pleasure. Thank you very much for rating us in such a beautiful way, you are the king. Thanks a lot. We hope to see you next time. We hope you are doing wonderfully. You deserve everything nice that happens to you.
Mr. Stephen, We are very pleased to greet you again, it is a pleasure. Thank you very much for rating us in such a beautiful way, you are the king. Thanks a lot. We hope to see you next time. We hope you are doing wonderfully. You deserve e… Show more
Reviewed: 30 January 2023 · Stayed in November 2022
Verified reviewReviewed: 4 December 2022 · Stayed in December 2022
Verified reviewThe accomodation surpassed our expectations, even more beautiful than we imagined. Spacious room, tranquil environment. Excellent WIFI etc. We received a warm welcome and the staff was very responsive to questions and attentive to anything we needed throughout our stay (for example: support with instructions for taxi, food delivery, etc). Would definitely recommend!
You have to pay part of your stay in advance through a link. After years of using Booking, this was a first for us, so we checked with customer service and they confirmed this is normal.
Miss Sofie, How are you? We wish you more than well. We thank you with all our hearts for your kind and great comment. You are too kind. YOU ARE VERY GENTLE. Thank you so much for all your support and generosity. You make us giants. We always wish you the best in the world. Lots of blessings to you always. Hugs!
Miss Sofie, How are you? We wish you more than well. We thank you with all our hearts for your kind and great comment. You are too kind. YOU ARE VERY GENTLE. Thank you so much for all your support and generosity. You make us giants. We alw… Show more