One night there was a party in the neighbor hotel and it was impossible to sleep. The staff offered to change rooms but there weren’t any available.

The location and the facilities.

Stayed in August 2025

The people was great!! Great customer service!!

Stayed in July 2025

N/A

Although Im not bilingual, English is my first language, the staff was above and beyond in assisting me.

Stayed in July 2025

Very cool place and interesting design, great view from the rooftop bar, breakfast was great and good location with multiple restaurants close walking distance, taco place across the street was delicious

Stayed in April 2025

Not a thing

The staff was SUPER nice and always willing to help with any questions or recommendations. The facilities are/look new, fancy, detailed and safe. I had the opportunity to use the spa and I can say that it was totally worth it.

Stayed in May 2025

Everything was great as always. Whenever I go to Medellín, I stay at this hotel; excellent service, comfortable and clean facilities. It’s my go-to hotel in Medellín by far.

Stayed in April 2025

The breakfast offerings are somewhat inflexible, as they come pre-combined, which makes it difficult for guests to create their own ideal meal. This lack of customisation can be frustrating, especially for those with specific dietary restrictions. For instance, if someone is allergic to a certain ingredient or prefers a vegetarian option, they might find it challenging to adjust their order without facing additional charges. When modifications are requested, the establishment removes the original item but imposes a fee for any substitute, which can make the overall dining experience feel less accommodating and considerate of individual needs.

I truly admire the entire staff at the hotel; they are not only warm and welcoming but also authentically compassionate. Each member goes out of their way to ensure guests feel comfortable and valued. The hotel’s location is perfect, nestled in a vibrant area that offers easy access to local attractions and stunning views. Additionally, the delightful scent of fresh lemongrass wafts through the public spaces, creating an inviting and calming atmosphere that enhances the overall experience.

Stayed in May 2025

Nicely designed. Staff were lovely and very helpful. Ideal location in the middle of Manila.

Stayed in April 2025

It was real close to everything and the guys at the lobby help me a lot with things I didn’t know about the area and location of places I wanted to go too ….thank you

Stayed in March 2025

Friendly staff The hotel’s location was perfect—close to major attractions yet peaceful enough for relaxation.

Stayed in March 2025

Clean hotel with great service in a good location.

Stayed in March 2025

The room was small making it difficult to access the suitcases.

Friendly staff, good location, good restaurant.

Stayed in January 2025

“Great customer service from Jose! He was very helpful and made my experience fantastic. Thanks!”

Stayed in February 2025

WiFi wasn't great

Good breakfast, attentive staff

Stayed in February 2025

The breakfast options are somewhat limited, with eggs being the primary choice. The rooftop is pleasant, but the pizza could be improved in terms of quality and flavor.

The staff were wonderful, especially Fabian at the front desk and the breakfast staff,and Isabel, the housekeeping, who were very helpful. Everyone was very professional.

Stayed in February 2025

The standard room was quite small, and the safe didn’t work. But it truly didn’t matter because everything else was amazing.

Beautifully designed hotel, excellent location, and extremely friendly staff. And the best part, is the in-house Michelin-like restaurant.

Stayed in January 2025

There are a few points I didn't like. It's that you can't open windows in your room. After a few days it smells and you can't always open the door to get a circulation. The bathrooms are very tiny and even for a standard man with 95 kg is not much space and hard to turn around. The head board of the bed is too huge, even I understand the architecture concept with the arc on the entrance that shows up at the bed. The light panels are very complicated and often don't work well. The drawer to store your clothes is very cheap and doesn't work properly. It reminds me of IKEA. Finally I missed potatoes for breakfast.

Very friendly and nice people. The spa is amazing and the ladies are very well trained to give a massage. Ask for a "fuerta" massage. Nice rooftop bar with great pizzas. Sometimes the pizza is served a bit cold. As an architect I liked the design and ambiance. It's very well designed. The fruit bowl is very nice. The coffee out of a glass is not my thing. I prefer a real cup to enjoy my coffee. All over it's a great place to stay if you like a nice hotel with a spa and very friendly and helpful employees. The clerk was always helpful and made me feel very welcome from the first moment. Pick up from the airport was a bit confusing, because the person I spoke to on WhatsApp wasn't the same who picked me up and only at the airport exit he said, there is a different person with a car. Then this person sent me a message and I was a bit confused.

Stayed in January 2025

Son times is loud

The staff is very friendly and helps for all that I need

Stayed in January 2025

Was not a proper window

Location, and the spa

Stayed in January 2025

Breakfast menu in English with proper description please. Breakfast was delicious though.

I had a fantastic stay at Wellcomm Hotel and Spa in Medellín! The biggest highlight for me was the spacious rooms, which provided plenty of comfort and relaxation after a day of exploring the city. The location is also unbeatable—situated in an extremely safe and vibrant area, I felt comfortable walking around even late at night (I was out at 1 AM and felt completely at ease). There are plenty of lovely cafés and restaurants nearby, so you're never far from a great spot to eat or relax. The hotel itself has excellent amenities, including its own restaurant and spa, both of which were fantastic. The food was delicious, and the spa treatments were the perfect way to unwind. The staff were another standout feature—Fabian, Jose, and the night shift team were incredibly helpful, always going above and beyond to ensure we had a great experience. They even arranged a taxi service for us to go on a Guatapé tour, which was super convenient. Breakfast was also a highlight—fresh, varied, and delicious. Overall, Wellcomm Hotel and Spa offered an excellent stay, combining comfort, great service, and a prime location. I highly recommend it to anyone visiting Medellín!

Stayed in December 2024

Very nice concept

Stayed in August 2024

The room needs a bit more comfort, for example, there were no glasses or cups, there were cloth hangers but the tube to hold them is too thick and the hangers fall.

Excellent location, very close to Metro. Very good service. Breakfast was very good too.

Stayed in November 2024

Our stay was exceptional in every way, with no complaints at all. An excellent hotel!

Our stay was wonderful! From the moment we arrived, the staff was exceptionally friendly and attentive. The hotel is beautiful, with all facilities in excellent condition. The spa offered the perfect opportunity for a few hours of relaxation, and the rooms were spacious, impeccably clean, and modern. The bed was very comfortable, and we felt well taken care of throughout our stay. My husband and I enjoyed a lovely stay in a fantastic location surrounded by excellent restaurants in a charming city. The rooftop restaurant was awesome, with delicious pizza and exceptional service. I highly recommend staying here!

Stayed in October 2024

My experience was perfect, so nothing to comment in this regard

Everything was above my expectations. The location is great, the staff is very attentive and friendly and the order and cleaning of the room. The bed is great as well. A+++ very well recommended.

Stayed in October 2024