Jacuzzi areas too crowed it and difficult access.

Beautiful resort: comfortable, great view with spectacular sunset, infinity pool and fancy slide, great Spa, tasty Caribbean food and shows. The suits make you feel at home, very spacious and with everything you might need, such as living room, dinning room, big balcony, bathroom and separate bedroom from common areas.

Se alojó en junio de 2025

Check Out muy temprano (11am)

Todo espectacular

Se alojó en junio de 2025

Two very specific things: 1) the food could be a bit less expensive for what it is (we felt it wasn't the best value), and 2) the music played all day in the pool and lounge areas is just way too loud (and festive). It's hard to relax with a jukebox slamming into your ear all day. We asked the staff to lower the volume and they did but it was just for short periods of time before the volume going back up.

Zuana Beach Resort never disappoints. It's a fantastic resort that provides an unparalleled experience. The amenities and infrastructure were even better with improved remodeling. Overall a fantastic experience.

Se alojó en mayo de 2025

The restaurants and food

Se alojó en abril de 2025

N/A

The staff was very welcoming and accomodating.

Se alojó en abril de 2025

Right on the beach, with great pool area as well. Staff were exceptionally friendly and helpful. The apartment rooms are a little dated but the whole resort is well maintained.and very clean. Highly recommend.

Se alojó en abril de 2025

Great hotel!

Se alojó en abril de 2025

The cost and more options to get to see Santa Martha and its surroundings.

How clean and welcoming staff was. Also the pool, breakfast, and the apartment .

Se alojó en marzo de 2025

I didn’t like that we had an issue at the pool where a very toxic chemical smell affected more than 5 kids. I don’t know if it was chlorine or some other chemical but all the kids ran to their parents and many where left coughing for about an hour feeling nauseous and with head aches. Even though reported, we were told to take them to be evaluated at the enfermero but nothing was investigated or checked at the pool. We weren’t even approached to check if they got better or to let us know that they were handling the issue. I also disliked how the waiters weren’t profesional in how they served. They basically passed plates through and above us to reach the other side of the table to avoid going around. This is rude and happened a couple of times. A little maintenance could be applied at the metal base of some palm trees. Rust can cause a serious injury and tetanus to anyone walking by. I would suggest replacing with wood or recycled plastic. I was left curious to why a hotel room would have motion detection in both bedrooms, living space and no alarm visible.

The property is excellent. Very well kept and maintained. Bright colors, clean areas, great smelling lobby. Staff is friendly and kind. It has great amenities; various pools, slides, beach, poolside tables and sunbathing chairs. There is a very well equipped playroom for the whole family. There is a bowling area for kids, a bowling area for adults, and arcade machines to have a fun play night.

Se alojó en febrero de 2025

Nothing that has to be with the hotel, is with the politics, is sad to see how far from the main cities is Santa Marta, you can see a big gap between poor people and wealthy, I saw lots of things according to this and how hard the people have to work in Bello Horizonte, El Rodadero and Santa Marta.

The different kind of pools, the food, the service and the suit.

Se alojó en julio de 2024

My air conditioner, the air equipment inside principal room was very loud. Difficult to sleep with so much noise. I asked for some time to checkout, they give me half hour, but gives an hour to other guests without any additional cost. Key was not operative at the time to enter my room. That was not a good mood to finish a stay.

Many activities to do with your family like bolos or videogames. The food was high quality and price fair. Pools area and sea were clean and safe. They allow me to stay on hotel on all the facilities waiting for my plane.

Se alojó en abril de 2024

Nothing

Lots of facilities for adults and kids. Staff are amazing, super friendly and helpful. The service was outstanding. The prices of food and drinks were very fairly priced.

Se alojó en marzo de 2024

Nothing

Excellent food, accommodating and friendly staff always available to assist. Rooms very clean, and beds and furniture very comfortable

Se alojó en febrero de 2024

Nothing. Everything was amazing.

The staff were very friendly and always trying to mae our stay more enjoyable. They were also very kid friendly and went out of their way to make sure that my 4 year old had a great time. Lots of activities for adults and kids throughout the day.

Se alojó en diciembre de 2023

Old building.

Pools and staff.

Se alojó en diciembre de 2023

Nothing

I loved this hotel. We had just done a big trek so to be able to chill out in this hotel was perfect. Great food. Very comfortable bed, so many helpful staff. There was a choice of 5 swimming pools and it was on a beach. Beautiful sunsets which we could see from our balcony.

Se alojó en diciembre de 2023

Need to add more towels to the rooms.

Restaurants, pools, staff.

Se alojó en diciembre de 2023

the waitresses mostly were men. women are better at service.

we requested taxi tour of the city and a day in San cabo. The taxi drivers were very friendly oriented and knowledgeable. This was the a great! experience.

Se alojó en diciembre de 2023

Slightly outdated

Facilities and size of the rooms

Se alojó en diciembre de 2023

Great views ,facilities, and service

Se alojó en diciembre de 2023

We had a pleasant 2-night stay at Zuana Beach Resort. The staff's friendliness and helpfulness stood out. The resort offers convenience with on-site amenities like an ATM, minimarket, and spa. The spacious, clean rooms added to the positive experience. However, a map of the expansive resort would be beneficial to navigate easily. Additionally, more vegetarian options in the restaurant would be appreciated, and including soap and washing-up essentials would enhance the overall guest experience. Despite these suggestions, our stay was enjoyable, and we appreciated the resort's offerings.

Se alojó en noviembre de 2023

Had a broken chair on our balcony that never got replaced after 3 calls to the front desk.

Se alojó en octubre de 2023

Nothing

We love the installation everything was perfect room, Restaurant, show

Se alojó en agosto de 2023

Nothing

The amenities are great, the rooms are top notch.

Se alojó en octubre de 2023