Gümbet, Turkey
Positive section of review
Apartment just as advertised, everything provided and regular cleaning and towels etc provided. Good location and taxi and bus outside so easy to get around. Near to beach and swimming pool lovley. Best thing was the staff. On arrival we had problem paying taxi and staff really helped us with currency and supported us with impatient taxi driver., not taxi drivers fault . During the week there was a problem withdrawing money from local bank machine. Staff rang bank for my husband and was so helpful and supportive, think this was the owner. All sorted thanks to him Before we left supported with printing boarding passes for the airport think his name is Janner and so helpful and polite . Brilliant customer service all week and sorry I dont know all the names . Really felt safe and nothing was too much trouble no matter what we asked, Fantastic staff. Did.nt have breakfast but it looked good.
Negative section of review
Great balcony but had to bring chair out. Only improvement that could be made would be table and chairs on balcony as really great balcony to sit on especialy if family staying and wanted to cook and eat on the balcony. Just a suggetsion!
Istanbul, Turkey
Positive section of review
The property is a 100% scam.i booked 3 bedroom apartment suite but when i arrived i have been told there was a system error and someone else booked at the same time.have been offered a top floor (5th floor) 2 tiny rooms with broken lift. Avoid at any cost as when i contacted booking.com i have been told that they had another case like this. The receptionist named Fayaz also booked me a 8 person taxi for which i was stranded at the airport with children and family for about 2 hours as it was a scam aswell Dont trust the pictures on the page and dont trust the description overall avoid this scam place
Negative section of review
Everything
Istanbul, Turkey
Positive section of review
We always enjoy visiting Glens Palas in Istanbul the location and service are consistently outstanding. On this trip, we had the pleasure of meeting a new staff member, Taha. He was exceptionally professional, went out of his way to assist us, and was incredibly polite. We truly hope to meet him again on our next visit to Istanbul. Thank you, Taha. Narges & Abdulrahman
Negative section of review
Everything is great in this hotel.
Lara, Turkey
Positive section of review
Everything is perfect wonderful staff, facilities, delicious food, great reception team they upgraded our room it was very nice very quiet although the resort is full of people
Negative section of review
Nothing
Belek, Turkey
Positive section of review
Low rise buildings, great selection of food. Lots of swimming pool options. Splash park great for kids!
Negative section of review
Some of the evening beach parties/noise from hotel next door was quite loud but once in the room and windows/doors closed didn’t impact sleep.
Istanbul, Turkey
Positive section of review
Nice people, always ready to help, breakfast every morning. Close to the attractions.
Istanbul, Turkey
Positive section of review
Great central location. Lovely view from rooftop deck.
Negative section of review
Nothing for us but the street is very steep if you have mobility issues.
Istanbul, Turkey
Positive section of review
Everything. Location is excellent
Negative section of review
Pillows were too hard
Lara, Turkey
Positive section of review
Food and restaurant and beach park
Negative section of review
The appartmnet light and tv is outdated
Trabzon, Turkey
Positive section of review
Otel temiziydi
Negative section of review
Breakfast had very few choices and old, battered olives. Tasteless food. Useless food. But there were killer cucumbers and fried, dry, smelly potatoes. The food was very tasteless, it was stale, tasteless and unnecessary food that was not worth eating.