New York, United States
Positive section of review
Great location close to Grand Central Station and Times Square, very clean with friendly staff, free water on every floor was a good feature, with a cool roof bar terrace to enjoy 24/7 with free coffee.
Negative section of review
Nothing
Alhambra, United States
Positive section of review
Very friendly and welcoming staff. Explained everything while checking. Offered us complimentary cup nooodles. Breakfast was good, hot/cold options. We’d defo stay again if we visit LA.
Negative section of review
A.C in the bedroom was loud but we managed to sleep.
Nashville, United States
Positive section of review
It was clean, convenient to the airport they provide shuttles, provides breakfast but its average
Negative section of review
My sink was blocked it took them a whole day to fix it.
Jackson, United States
Positive section of review
Nicely located in Jackson, with coffee service provided the all day. Cleaning was ok.
Negative section of review
A bit noisy, the room is poorly noise isolated.
Chattanooga, United States
Positive section of review
We enjoyed the hotel And location
Negative section of review
We were charged for something without explanation and when asked to speak to someone else that could explain we were given a card and the person never answered neither returned our call.
Miami, United States
Positive section of review
Staff are vey nice and friendly
Negative section of review
Place are clean and tidy and accessable everything
Los Angeles, United States
Positive section of review
good facilities and comfy room
Negative section of review
dishonesty about the parking. it was insanely expensive to park at the hotel and the public parking on the other side of the road was 1/4 of the price although we were told it was much more expensive than it actually was. x
Miami Beach, United States
Positive section of review
Good hostel staff was friendly
Ahwahnee, United States
Positive section of review
Location and cleaning
Negative section of review
No breakfast available
Miami Beach, United States
Positive section of review
Location was good
Negative section of review
Where to begin. Manager stormed into our room at 7.50am and kicked us out due to a misunderstanding with her staff (we had been relocated to a different room as AC didn’t work and the manager was ill-informed, thinking we were in there illegitimately and wouldn’t listen when we explained).AC doesn’t work unless you consider 89 degrees after 24 hours to be functional. Didn’t work in either room. I’ve contacted the business twice and booking.com customer support to arrange a refund but have heard nothing. Overall, my partner and I were verbally abused, given two rooms that were close to 90 degrees with broken AC on and we were kicked out early and refused a refund / apology of any sort. Insanely poor service