Reviews of La Sabana Hotel Suites Apartments 4 stars
Sabana norte, 60111 San José, Costa Rica
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Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewLocation, layout of the property and proximity to stores and restaurants
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Wow, thank you so much for your great review!! We are so happy to hear you enjoyed your stay with us. We are so fortunate to be a part of the greatest work team in the world!! And we hope to also make our guests part of our extended family. Hope to have the privilege of serving you again very soon!
Wow, thank you so much for your great review!! We are so happy to hear you enjoyed your stay with us. We are so fortunate to be a part of the greatest work team in the world!! And we hope to also make our guests part of our extended famil… Show more
Reviewed: 6 August 2025 · Stayed in July 2025
Verified reviewFriendly, clean, comfortabel and great breakfast. Kids loved the pool.
Thank you so mucho for your lovely review! So happy to hear you enjoyed your stay with us, especially the kids! We love their upbeat energy and smiles! Hope to have the privielge of having you and your family with us very soon again. Best regards!
Thank you so mucho for your lovely review! So happy to hear you enjoyed your stay with us, especially the kids! We love their upbeat energy and smiles! Hope to have the privielge of having you and your family with us very soon again. Bes… Show more
Reviewed: 28 July 2025 · Stayed in June 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 June 2025 · Stayed in June 2025
Verified reviewReviewed: 24 May 2025 · Stayed in April 2025
Verified reviewReviewed: 23 May 2025 · Stayed in May 2025
Verified reviewI stayed here towards the end of my trip and had a great time. The suites are a little dated but besides that everywhere is clean and the staff are very kind. I was able to get my laundry back within two hours which was great as I was leaving the next day. There are plenty of restaurants within walking distance and the neighbourhood is quiet in the evenings. You are also very close to the main historical district (13mins in a taxi).
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Wow, thank you for your kind comments! So happy to hear you enjoyed your stay! We focus on creating a beautiful, artistic and authentic experience for our guests. We place much care into everything we do and always strive for excellence, thank you for noticing! Hope you had a good flight back and that we will have the privilege of serving you again very soon. Best regards!
Wow, thank you for your kind comments! So happy to hear you enjoyed your stay! We focus on creating a beautiful, artistic and authentic experience for our guests. We place much care into everything we do and always strive for excellence, … Show more
Reviewed: 17 March 2025 · Stayed in March 2025
Verified reviewBreakfast service
The room is outdated with a stale smell in the closet and bathroom
Thank you for your rating and for staying with us. We are happy to know you enjoyed our breakfast service, we have designed, prepared and served it with much care and love. So sorry to hear we were not able to remedy your concerns. As you were able to observe, our whole team: maintenance, housekeeping and front desk, worked hard every day of your week long stay to improve on every aspect you reported. We also offered to change you to another room, but you preferred to stay in the same one. We will always strive to accommodate all requests and will always strive for customer satisfaction. Hope we can do better next time! Have a wonderful day, best regards!
Thank you for your rating and for staying with us. We are happy to know you enjoyed our breakfast service, we have designed, prepared and served it with much care and love. So sorry to hear we were not able to remedy your concerns. As you… Show more
Reviewed: 7 March 2025 · Stayed in March 2025
Verified reviewReviewed: 5 March 2025 · Stayed in March 2025
Verified reviewSpacious room, comfortable bed, excellent breakfast, helpful staff.
No restaurant or bar in the hotel, property was a bit off the beaten track.
Thank you so much for your great review!! So happy to hear you enjoyed your stay with us!! We have partnered with our dear next door neighbor, Pasta Pronto, an excellent restaurant with Italian specialties! Anything from their menu, we serve either in our dinning room, terraces overlooking our pool & gardens or in your room as Room Service. All bills can be charged to your room. It is a great option for lunch or dinner. Hope you get to try them during your next visit, see you soon! Best regards!
Thank you so much for your great review!! So happy to hear you enjoyed your stay with us!! We have partnered with our dear next door neighbor, Pasta Pronto, an excellent restaurant with Italian specialties! Anything from their menu, we serv… Show more
Reviewed: 19 October 2024 · Stayed in July 2024
Verified reviewReal nice staff and good breakfast
Thank you so much for your lovely review! We are so happy to hear you enjoyed your stay! We serve with great joy and nothing makes us more satisfied than to hear our guests share our positive energy! Hope you visit again very soon, it will be a pleasure to host you again. Have a lovely day!
Thank you so much for your lovely review! We are so happy to hear you enjoyed your stay! We serve with great joy and nothing makes us more satisfied than to hear our guests share our positive energy! Hope you visit again very soon, it wi… Show more
Reviewed: 12 October 2024 · Stayed in September 2024
Verified reviewReviewed: 2 October 2024 · Stayed in August 2024
Verified reviewReviewed: 29 September 2024 · Stayed in August 2024
Verified reviewVery nice hotel with really good breakfast. The room was very comfortable! I really enjoyed laying by the pool!
Wow! Thank you so much for your lovely review! We are so happy to hear you enjoyed your stay with us! Happy to know we could help you relax, unwind and recharge. Many of our guests call us the Oasis in the City, and we love it! We like to think of ourselves as a safe and peaceful haven for both body and soul. Have a great day, hope to have the privilege of serving you again very soon. Best regards!
Wow! Thank you so much for your lovely review! We are so happy to hear you enjoyed your stay with us! Happy to know we could help you relax, unwind and recharge. Many of our guests call us the Oasis in the City, and we love it! We like … Show more
Reviewed: 16 September 2024 · Stayed in July 2024
Verified reviewReviewed: 18 August 2024 · Stayed in August 2024
Verified reviewReviewed: 17 August 2024 · Stayed in August 2024
Verified reviewSmall oasis in the city of San Jose.
Happy to know we could help you relax, unwind and recharge after a long flight. Many of our guests call us the Oasis in the City, and we love it! We like to think of ourselves as a safe and peaceful haven for both body and soul.
Reviewed: 16 August 2024 · Stayed in August 2024
Verified reviewBreakfast was great, room was spacious. The staff were very helpful.
Wow! Thank you so much for your lovely review! We are so happy to hear you enjoyed your stay with us! We have so much to be thankful for: our strategic location, great fresh ingredients to make the best breakfast, awesome weather that allows plants and flowers to grow and grow!! But most of all we are thankful for the great staff that place such care and love into everything they do. Just a joy and pride to be a part of this wonderful team! Thank you for noticing and mentioning! Have a great day, hope to have the privilege of serving you again very soon. Best regards!
Wow! Thank you so much for your lovely review! We are so happy to hear you enjoyed your stay with us! We have so much to be thankful for: our strategic location, great fresh ingredients to make the best breakfast, awesome weather that all… Show more
Reviewed: 13 August 2024 · Stayed in July 2024
Verified reviewThe pool area looked beautiful and we were sad not to be able to use it (due to a two day delay in our journey). The staff were very friendly and helpful.
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Wow! Thank you so much for your lovely review! We are so happy to hear you enjoyed your stay with us! We hope that next time you will allow a few more extra days so we can help you get to know Tico Culture and our full array of services at La Sabana. Have a great day, hope to have the privilege of serving you again very soon. Best regards!
Wow! Thank you so much for your lovely review! We are so happy to hear you enjoyed your stay with us! We hope that next time you will allow a few more extra days so we can help you get to know Tico Culture and our full array of services a… Show more
Reviewed: 1 August 2024 · Stayed in July 2024
Verified reviewThe breakfast was great. The rooms are clean The staff are excellent.
The hotel is a bit outdated. The hotel windows face an industrial area.
Reviewed: 18 July 2024 · Stayed in July 2024
Verified reviewReviewed: 17 July 2024 · Stayed in July 2024
Verified reviewI have been coming to this hotel for over 20 years. The atmosphere is quaint yet sophisticated. The rooms and sweeps are extremely comfortable and well designed and the pool is crystal clear .Even though time in between us, sometimes five years! The one change that they made is that they used to have a buffet breakfast and now they have waiters. personally, I enjoy choosing my own food because I waste less that way.
They really should go back to buffet. Now there are silly annoyances, such as, if I want a pat of butter, I have to wait for someone to bring it to me! In the past, I could have two bowls of fruit, and one scoop of eggs, this time I had to have a predesigned breakfast and snack once I last visited, the sausage meat has changed, so that they are kind of like hotdogs. I was given these and I couldn’t possibly have eaten them. I would never have chosen them to put on my plate had it been a buffet, so, I wasted food. One of the things that I love about this hotel is that they are very ego, conscious and friendly, they recycle everything!
Wow! Thank you so much for your lovely review! We are so happy to hear you enjoyed your stay with us! Such an honor to be able to serve you again and again over 20 years! Returning customers are the best indicator that we are on the right track, and our best reward for a job well done! We will always strive for excellence as no never lose the honor of calling ourselves your home in San Jose! We are always trying to evolve in different ways. We wanted to offer our guests a more pampered experience during breakfast and designed a menu with set dishes for your choice. However, you can also design your own breakfast, mixing and matching from our extensive options, both savory and sweet. Please let us guide you through our ordering options. Have a great day, hope to have the privilege of serving you again very soon. Best regards!
Wow! Thank you so much for your lovely review! We are so happy to hear you enjoyed your stay with us! Such an honor to be able to serve you again and again over 20 years! Returning customers are the best indicator that we are on the righ… Show more
Reviewed: 13 July 2024 · Stayed in July 2024
Verified reviewJust a tip: the Italian restaurant next door is fantastic!! Great pool, amazing breakfast, super friendly staff. All in all a great start of the holiday.
The neighborhood was not that great. But inside the hotel you will not notice that. It's a short taxi ride to the city center though, but not much going on there.
Wow! Thank you so much for your lovely review! We are so happy to hear you enjoyed your stay with us! We are pleased to know that every little detail added up to make your stay a totally successful experience! Your comments warm our hearts and encourage us to always seek continuous improvement and excellence, thank you very much. Have a great day, hope to have the privilege of serving you again very soon. Best regards!
Wow! Thank you so much for your lovely review! We are so happy to hear you enjoyed your stay with us! We are pleased to know that every little detail added up to make your stay a totally successful experience! Your comments warm our heart… Show more
Reviewed: 12 July 2024 · Stayed in July 2024
Verified reviewlovely staff great restaurant nice pool good location