Nothing

Clan rooms and close to town. The staff were excellent!

Stayed in July 2025

The only downside to this hotel was our room had a door connecting to the adjoining room. The door was locked but it had spaces around the edges so there was zero soundproofing. Loud fiesta next door which sounded like they were literally in our room with us. It's the only reason I wouldn't stay again

Delicious breakfast included, cafe next door open till late with great food options. Lovely hotel staff, super clean and the pool was nice. Great location too

Stayed in July 2025

Rooms could use a little updating but not a problem

Welcoming, great location, good breakfast/great restaurant, clean pool, spacious room

Stayed in May 2025

Only downside was no blackout curtains.

Clean, a good pool which my son loved, nice location, friendly and helpful front office staff.

Stayed in May 2025

The only thing we missed was a clothesline to hang up towels and swimsuits after using the pool. Breakfast is served at the attached restaurant, which is not part of the hotel. Unfortunately, there’s little flexibility – they offer fixed menu sets that can’t be combined, and they were quite inflexible about any changes, so our two vegan family members were not so happy

We really loved this location. The room was simple but had everything we needed and was spotless, breakfast was included, and the pool offered the perfect refreshment after a day of hiking in the area

Stayed in April 2025

Not much really…. WiFi could be better

Very centrally located, everything in walking distance without being in the center of the noise. Good breakfast. Super nice staff. Good value for money during low season. Spacious family rooms.

Stayed in April 2025

Bed not the best.

Good breakfast. Close to town.

Stayed in April 2025

Don't stay in a room above the restaurant!

We changed room after the first night as we were disturbed by loud music coming from the restaurant area below late at night and very early in the morning. The staff apologised and moved us immediately. We were upgraded to a luxurious, very clean, comfortable and quiet room which was great! We overlooked the stunning pool. The food at Arenal Rabfer restaurant was always excellent, generous and delicious breakfasts were included in the price. Lunch and evening meals were the best we had in La Fortuna, which is probably why people came to eat there from all over the town.

Stayed in February 2025

—

This is a conveniently located place with a good restaurant attached. The communal areas of the pool - a couple of work spaces, the pool etc, were all clean. The staff were friendly and helpful.

Stayed in April 2025

Excellent breakfast, good location

Stayed in February 2025

Good!

Stayed in February 2025

Excellent accommodation price ratio. Very friendly staff.

Stayed in March 2025

The breakfast was good but you had to choose what you wanted the night before and after 3 days we were a little frustrated by the same 5 options (although we understood it maybe helped reduce food waste!).

Great location to walk into the centre of La Fortuna in a couple of minutes. Staff were very friendly and helpful. Rooms were clean and spacious with small balconies or terraces. There was a nice pool with loungers and a visiting iguana! You could see lots of birds from both the pool and the restaurant areas, and the food in the restaurant for both dinner and breakfast was good. There was also an upstairs reading room with power points.

Stayed in January 2025

The rooms are a bit basic, and could use a bit more of a table or bench to organize beloings. Overall it was quite functional.

Friendly staff, great common area facilities, pool, and the included breakfast was delicious (and had multiple options to choose from). I would definitely stay again!

Stayed in February 2025

All Good

Beautiful, Clean, Well Kept Hotel In The Heart Of La Fortuna, With Easy Walk To Local Restaurants And Shops, Along With A Great View Of Arenal Volcano! Restaurant On Site Serves Delicious Meals And Breakfast Included In Hotel Provides Great Tasting Options. Front Desk Helps With Excellent Local Suggestions And Tour Bookings! Roberto Was So Accommodating And Did His Utmost To Ensure The Best Possible Experience While Staying At Hotel!

Stayed in February 2025

N/A

Clean rooms and grounds. Nice pool. Location is short walk from center and quiet. Great restaurant next door. Staff helped with info and arranged a few day trips.

Stayed in February 2025

Breakfast next door was good but service on occasion wasn't great if you're in a rush go early.

Nice hotel in a great location. Loads of beautiful birds around the pool. Was originally given a very dark room behind the kitchen but was able to change to a much brighter nicer room. We went on the best reasonably priced tour of our sat in La Fortune to Mariolas Trail which was only 10 mins walk away.

Stayed in December 2024

Rooms were quite small for a family of four. But if you are going to be out the whole day, it is fine. Shower pressure could be better. But there was no issue of hot water.

Walking distance from the La Fortuna Central Park and all the restaurants. Rooms were clean and beds were comfortable. Included breakfast was great, specially with vegan and vegetarian options. Staff was helpful in booking activities.

Stayed in December 2024

Nothing

Great staff, ideal location for visiting the Thermal baths nearby. Clean, good free parking onsite. Good rooms. Visited Baldi Springs nearby on day passes, bought them in town saved $45 a day between us than booking direct with the Springs

Stayed in January 2025

+ Breakfast + Good value for money +;Refrigerator in room

Stayed in December 2024

Excellent location, good breakfast

Stayed in December 2024

The site is a bit noisy

Very helpful front desk especially Andres. The lady at the other shift of the front desk is also very nice. She swiftly changed my room when my original assigned room has water problem.The restaurant next door provide good breakfast and very facilitating. They provide packed breakfast if you go early for tour. They even gave me cake for my birthday. Very appreciated for their kindness !

Stayed in December 2024

None.

Very clean, free breakfast & courteous staff.

Stayed in December 2024

Clean, comfortable Very close to the center Great breakfast

Stayed in December 2024