Reviews of Ballena Paradise Apartahotel
A 500 metros del Parque Nacional Marino Ballena, 60504 Uvita, Costa Rica

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Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewA good Aparthotel with all convinient facilities.
No breakfast
Reviewed: 3 April 2025 · Stayed in January 2025
Verified reviewReally clean, fresh, and roomy apartments with an enormous and really nice bathroom. Felt really cozy and like at home. Very nice parking as well with lots of space.
Reviewed: 13 March 2025 · Stayed in March 2025
Verified reviewAir conditioning, fridge, stove, everything works as expected, place is near to Marina Ballena National Park and in it's vicinity has some local stores for shopping basic needs, I came in some minutes past 9 pm for a check-in and checked-out around 6 am which was outside time interval for checking, and crew didn't made a fuss about
Everything ok
Reviewed: 28 February 2025 · Stayed in February 2025
Verified reviewReviewed: 25 February 2025 · Stayed in February 2025
Verified reviewProperty is as shown in pics and clean.
No washing machine. The pool is small and there was road construction out front of the hotel every day. Rental owner should work out a price deal with the national park for tourists staying multiple days as there is no way you should pay a daily park entrance fee just to use a beach.
Reviewed: 16 February 2025 · Stayed in February 2025
Verified reviewThe room was clean and there was enough space and the kitchen had everything we needed. Not far from the National Park.
The Woman at the reception did not speak english and therefore we could not get any information about the area around.
Reviewed: 28 January 2025 · Stayed in January 2025
Verified reviewVery spacious and modern facilities. Well equipped kitchen. Excellent shower.
It would be nice if there were additional pieces of furniture to dry towels and swim suits.
Reviewed: 5 October 2024 · Stayed in September 2024
Verified reviewReviewed: 18 September 2024 · Stayed in September 2024
Verified reviewReviewed: 26 August 2024 · Stayed in July 2024
Verified reviewReviewed: 19 March 2024 · Stayed in March 2024
Verified reviewReviewed: 1 March 2024 · Stayed in February 2024
Verified reviewImmaculate. Excellent decor to the highest standards.
Reviewed: 28 February 2024 · Stayed in February 2024
Verified reviewLocation was excellent being in town Uvita, walkable to the whales tail. The staff let us keep our vehicle in their parking lot, so we could walk down to the whales tail and check it out before we left town.
Reviewed: 27 February 2024 · Stayed in February 2024
Verified reviewThe apartments were new, clean, modern, and spacious. The pool was clean and well equipped for lounging. It was only a 5-10 minute walk to town and beach. Also the gates provided security for our car.
Reviewed: 21 February 2024 · Stayed in February 2024
Verified reviewGood location, close to beach ans restaurants
No TV in the living room, no toaster
Reviewed: 9 February 2024 · Stayed in February 2024
Verified reviewComfortable accomodations.
Nothing
Reviewed: 25 January 2024 · Stayed in January 2024
Verified reviewLocated at walking distance from Ballena National Park (where the beach is). Condos are gated and feel very private. They are very spacious, super clean and comfortable. A/C provided in both bedrooms. Private parking behind the gate is included. Exceptional customer service! Our flight was canceled and rebooked two days later. Even though we pre-booked the apartment, the staff/owner was very understanding and adjusted the booking to save us paying for those two nights. I have never experienced such a great customer service! Response via the app chat was very quickly everytime. All in all a great place to stay, would definitely recommend it!
Reviewed: 27 December 2023 · Stayed in December 2023
Verified reviewEverything! Place was exceptional.
Thank you for your evaluation and review.
Reviewed: 27 November 2023 · Stayed in November 2023
Verified reviewModern Rooms and equipment
Personnel was not willing to help
Reviewed: 10 November 2023 · Stayed in October 2023
Verified reviewThey harassed me for more money all day because I brought a nanny with me to watch my baby.
Her reservation was for one person, our policy is clear that visitors are not accepted, even so permission was granted for a companion, since the guest told us that she would soon leave, 7 hours passed and after the companion made use of about the facilities, pool, rooms and more, we felt we had the right to charge for the extra person, like any other accommodation would have done, for us a babysitter is a person too, after that the guest became uncomfortable but we were charging the normal amount for one person additional person who accompanies her, the guest calls her a nanny, she is still a person .
Her reservation was for one person, our policy is clear that visitors are not accepted, even so permission was granted for a companion, since the guest told us that she would soon leave, 7 hours passed and after the companion made use of a… Show more
Reviewed: 23 October 2023 · Stayed in October 2023
Verified reviewReviewed: 24 August 2023 · Stayed in August 2023
Verified reviewThe woman at the front desk was so helpful and very responsive. She keeps the place very clean. It felt very safe, behind a iron gate. The pool is refreshing.
A lot of construction noise that we didn't know about in advance.
Reviewed: 1 August 2023 · Stayed in July 2023
Verified reviewI think it is new construction. It is simple elegance and so practical. It’s beautiful and pristine. It has a kitchen with everything you need to cook, even a rice cooker. There is a pretty pool too. It is on the edge of this small town and very quiet. So worth the price.
Nothing