No complaints.

The property was really clean, and well-maintained. GREAT views of the volcano!!

Stayed in August 2025

Nothing!

We loved our stay at BAUMA, can’t recommend it enough and would happily have stayed longer! The location was great, (across the road from North Fields Coffee and Chocolate tour which is well worth doing) and only took a few minutes by car to all the La Fortuna local restaurants. We stayed in Villa 1 as a family of 3. We loved the privacy of the villa, it was spotlessly clean, the bed linen and beds were super comfy, a well equipped kitchen (not that we cooked). The lounge area was great to relax in, we connected the tv to our Netflix account. The pool was rather refreshing but lovely to relax by after a day exploring the area! Being able to do laundry was an added bonus! Housekeeping came in daily and all the staff were very friendly and helpful. Thank you.

Stayed in July 2025

I stayed in one of the loft properties at BAUMA and it was an incredible experience. The property is finished to an exceptionally high standard and is architecturally impressive. Being able to view Arenal Volcano from the upper deck, while drinking my morning coffee; and lounging in the hot tub under shelter, listening to the sound of thunder while it poured with rain, are two experiences that will stay with me. Would absolutely recommend.

Stayed in June 2025

It’s a bit of a hike to get to restaurants or the market, but that wasn’t a problem for us, because we had a car.

The villa was amazing on the inside and out. Landscaping was gorgeous and we saw an iguana and some beautiful birds by our pool. We even saw toucans in the trees near the property.

Stayed in May 2025

The lofts felt very secluded but still walking distance to restaurants and activities

Stayed in April 2025

Very modern and clean rooms. Friendly staff and close to town center

Stayed in April 2025

Nothing

It was by far the best hotel we stayed at in Costa Rica. This brand-new place is incredibly cool and stylish. The decor was stunning, and everything was spotless. Having a kitchen in the room made us really happy, and having a private jacuzzi in the garden was amazing. The hotel staff was incredibly friendly and helpful. I absolutely, without a doubt, highly recommend it!

Stayed in March 2025

The villa needed more hooks to hang towels and things There could have been some additional styles of chairs at the pools to sit and have morning coffee

We liked the modern aesthetic. It was clean and the finishes were well thought out

Stayed in March 2025

Almost none, but if being picky, the kitchen lacks a kettle, and the shower has only a rainfall showerhead, which can sometimes be inconvenient if you don’t want to get your head wet

A very beautiful and stylish room—every corner is worth photographing. The kitchen has almost everything you need to prepare something simple. The area is very quiet and secluded; in the morning, you can only hear birds singing. There is a hot tub in the patio (just make sure to adjust the temperature in advance, as the default setting is very hot). On the roof, there is a small birdwatching area—we even spotted a couple of toucans from there. The staff quickly resolves any issues (communication is via WhatsApp chat).

Stayed in March 2025

There is construction in the property behind the hotel. It's not noisy - but not as pretty as the first time when there was no construction going on. There's nothing they can do about it, as its private property. Nonetheless, it was another delightful visit.

Every detail is thought of in this place, and it is completely eco-friendly. It is extremely private. Each room has its own garden and jacuzzi. There is also a balcony with great bird watching . This is my second time staying and I will be back again.

Stayed in March 2025

We did a tour of Costa Rica and it was probably the best place we stayed, beautiful new rooms, little modern kitchen, beautiful shower and jacuzzi! The view from the top balcony (each room has one) is breathtaking. I have never seen anything like it! Friendly staff, easy to communicate via what’s up any time! 10 minutes from the Arenal volcano.

Stayed in March 2025

bathroom sink was noticeably slow to drain

well-designed rooms, great use of natural light

Stayed in February 2025

No instructions for hot tub on the hot tub itself.

Very clean and quiet. Felt safe. Great communication by staff. Personal hot tub was nice. Daybed on upper patio with view of the volcano. We walked to downtown Fortuna (approx 1 mile) or took an Uber if at night.

Stayed in February 2025

Beautiful place. Really close to everything but far enough to enjoy some relax time.

Stayed in February 2025

Bathroom shower is open air (although fantastic) , you need to keep the door closed so ac in the room cools. Not a deal breaker but that was our only negative

Enjoyed our stay at Bauma. Loft was well appointed, clean and the location is nice and quiet

Stayed in February 2025

Very comfortable, great service,we had everything things we needed. The jacuzzi is wonderful. The loft is well equipped. Beautiful place and well located

Stayed in January 2025

Had to ask for daily room cleaning (should be automatic).

Nice units, very private, own HotTub, spacious.. units felt “new”.

Stayed in January 2025

We loved staying at Bauma!! It was so stylish, comfortable, and spacious with the hot tub patio and the upper outdoor veranda. The staff were accommodating and Celeste, our real virtual concierge, was very attentive! Our only wish was that there was a proper 24/7 reception. It would have made the experience perfect.

Stayed in December 2024

Super clean, super quiet, vwry privatw

Stayed in January 2025

The entrance and exit to the place. They need to figure out a better strategy, but don't let this stop you from staying.

OMG! This place was amazing. Super comfy bed, modern and air conditioning that works. You can cook for yourself and sit outside and enjoy your stay.

Stayed in December 2024

All good

Clean

Stayed in December 2024

There wasn’t anything I didn’t like.

Very nice rooms!! Hot tub was clean. The shower was very nicely designed. Multiple sitting areas outside for each room. The staff stayed in communication with me and even answered any questions I had with quick responses. Check in process was easier than most.

Stayed in December 2024

Having to leave.

Private hot tub Multiple outdoor seating places Bedding Everything was first class

Stayed in November 2024

walkable to everything, safe, great in room frsh ground coffee

Stayed in November 2024