Reviews of Best Western El Sitio Hotel & Casino 3 stars
175 Mts - West Of Main Entrance , 13450 Liberia, Costa Rica

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Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewThe grounds are stunning. The trees, the art, the open air restaurant, and all the animals who live on the property.
Food was awful. The pool was a little grimy. Checkin was a bit of a mess, they checked me in and when I got to my room there was still a housekeeper in it.
Reviewed: 7 July 2025 · Stayed in June 2025
Verified reviewThe location Gardens Staff
No cheese on the breakfast
Reviewed: 6 July 2025 · Stayed in May 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewThe pool
Dated. Drips for a shower; old, dirty rooms
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewWe didn’t stay
Smelled, stain on pillow, tv didn’t work
Reviewed: 10 May 2025 · Stayed in May 2025
Verified reviewthe facilities are kind of Old. I did not see it was a 3 star hotel in the Expedia App. the only good thing was that they let me check in at noon. but I had to ask.... cannot believe that reception doesn't have change if the previous night I had bought water and pop and paid with change...:)
every thing I ask the reception guess .. No no no cannot believe that a reception doesn't provide change. No I know... first and last time.
Reviewed: 9 May 2025 · Stayed in April 2025
Verified reviewGrounds were available to enjoy nature for my brief stay.
I had prebooked a taxi from the Airport by way of the hotel...no service so a negative introduction to Hotel service.
Reviewed: 6 May 2025 · Stayed in April 2025
Verified reviewReviewed: 27 April 2025 · Stayed in April 2025
Verified reviewStaff was friendly.
least comfortable bed I've ever slept in pillows were awful bathroom old and dingy
Reviewed: 27 April 2025 · Stayed in April 2025
Verified reviewNice hotel, pool and garden with peacock and iguana wandering in the property. Quadruple room was clean. Good for a layover if you land in Liberia before exploring Costa Rica.
Mattress are extra firm.
Reviewed: 21 April 2025 · Stayed in March 2025
Verified reviewNice pool and garden with peacocks. Room was ok. 15 minutes away from the airport.
Staff at the restaurant would benefit from learning few words in English. Breakfast could have been better, as well as a la carte menu.
Reviewed: 10 April 2025 · Stayed in April 2025
Verified reviewReviewed: 30 March 2025 · Stayed in March 2025
Verified reviewReviewed: 30 March 2025 · Stayed in March 2025
Verified reviewBreakfast wasn’t open when we needed to leave but hotel staff made us sandwiches
Rooms were dirty and beds were very hard
Reviewed: 28 March 2025 · Stayed in March 2025
Verified reviewReviewed: 28 March 2025 · Stayed in March 2025
Verified reviewReviewed: 25 March 2025 · Stayed in March 2025
Verified reviewReviewed: 25 March 2025 · Stayed in March 2025
Verified reviewThe staff were very helpful and the room comfortable and clean. The pool area and gardens were really nice. Saw more unique and colourful birds in the gardens than anywhere else on our trip! The included breakfast was good. The location was convenient to shopping and a few restaurants but the hotel restaurant was also good.
Our only complaint would be the noise at night. We were there on a Friday and Saturday night and there was a lot of noise presumably from the patrons at or around the nightclub across the street. Lots of revving of cars and motorbikes until quite early in the morning. We were in room 6 but perhaps a room in another part of the hotel would not have been so noisy. Otherwise it was a nice place to stay...and if you are a night clubber I guess it would be perfect!!
Reviewed: 24 March 2025 · Stayed in March 2025
Verified reviewPool and restaurant were great
Didn’t like the fact there was no fridge in the room or a working ice machine for guests.
Reviewed: 20 March 2025 · Stayed in March 2025
Verified reviewThe pool area is beautiful and the peacocks were an extra bonus. The location is convenient to central Liberia and the airport. The rooms are clean.
We stayed here twice - 12 days apart - and there was no ice in the ice machine either time. The safes don’t work in the rooms and the staff doesn’t seem to care. Soap dispensers are either missing or empty. I don’t recommend eating at the on site restaurant.
Reviewed: 15 March 2025 · Stayed in February 2025
Verified reviewReviewed: 12 March 2025 · Stayed in March 2025
Verified reviewenjoyed pool , grounds and breakfast