Reviews of Apartamentos Mansión Tropical
Del super mercado Pali 300 mts norte y 110 mts oeste en Barrio los Angeles Quepos Costa Rica, Quepos, Costa Rica
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Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe staff were super friendly and welcoming — we really appreciated the coffee and cake on arrival. The laundry service was convenient, and we also had access to a nice outdoor space. The kitchen was well-equipped, and everything we needed was available.
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewFeels very comfortable with the kitchen included in the room All of the kitchen equipment was in good condition, for example no scraped pots and pans. The fridge had a good sized freezer. Very clean and fresh smelling hotel! Friendly staff Very good value for money Quepos is a small town so there are lots of shops and cafes to explore It feels like a home from home It offers a laundry service which is excellent, and so helpful, as no local self serve laundrette.
A very noisy bunch of Italian tourists arrived, but that is no fault of the hotel.
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewExcellent location, wonderful staff
"Lenin, thank you for your comment. We are here to serve you."
Reviewed: 13 May 2025 · Stayed in May 2025
Verified reviewVery clean, beautiful apartments. Definitely one of the nicest places we stayed in Costa Rica!
Reviewed: 3 May 2025 · Stayed in April 2025
Verified reviewQuiet and clean. Easy check in and check out. Friendly, helpful staff
My window looked out on a dark courtyard. For one night that was okay.
Reviewed: 28 March 2025 · Stayed in March 2025
Verified reviewNicely appointed, clean and cozy.
The place was great.
Thank you for your comment! We’re glad to hear that you found the place well-decorated, clean, and cozy. We hope to see you again soon!
Reviewed: 18 March 2025 · Stayed in March 2025
Verified reviewReviewed: 13 March 2025 · Stayed in March 2025
Verified reviewEnough bad for 4 people, parking is secure. Close to restaurants.
The bed sheets. We found itchy red spots on the arms and legs the next morning. It's not clear whether the sheets are not washed in time or the detergent not rinsed off.
Thank you for your feedback. We deeply regret the experience you had with the sheets, and we will immediately review our cleaning process to ensure everything is in perfect condition for our future guests. We appreciate your input and hope to improve in that area. We look forward to welcoming you again soon!
Thank you for your feedback. We deeply regret the experience you had with the sheets, and we will immediately review our cleaning process to ensure everything is in perfect condition for our future guests. We appreciate your input and hope … Show more
Reviewed: 9 March 2025 · Stayed in March 2025
Verified reviewClean with all the amenities They let us in before check-in to park our car and use their bathroom to change our clothes They also did laundry for us.
Thank you so much for your review! We are glad to hear that you had a comfortable stay and were able to enjoy the amenities of the accommodation. It was a pleasure to assist you. We look forward to seeing you again soon!
Reviewed: 28 February 2025 · Stayed in February 2025
Verified reviewThe location of this property is perfect for our family fishing trip in Costa Rica easy walking distance to the marina. Easy walking distance to restaurants, well-maintained. Nice and clean.
Nothing
Thank you for sharing your experience! We're glad to hear that the property's location was perfect for your family fishing trip, with the marina and restaurants within walking distance. We're also happy that you found the place well-maintained, nice, and clean. We hope to have the opportunity to welcome you again in the future!
Thank you for sharing your experience! We're glad to hear that the property's location was perfect for your family fishing trip, with the marina and restaurants within walking distance. We're also happy that you found the place … Show more
Reviewed: 22 February 2025 · Stayed in February 2025
Verified reviewReviewed: 7 February 2025 · Stayed in February 2025
Verified reviewThe amount of space , kitchen was well stocked, very clean, easy to check in, secured car port and apartment.
The bed wasn't the most comfortable
Thank you for sharing your experience with us! We're glad to know that you enjoyed the space, the well-equipped kitchen, the cleanliness, and the ease of check-in. We're sorry to hear that the bed wasn't as comfortable as you expected, and we will take your feedback into account to improve the experience for future guests. We hope to see you again soon!
Thank you for sharing your experience with us! We're glad to know that you enjoyed the space, the well-equipped kitchen, the cleanliness, and the ease of check-in. We're sorry to hear that the bed wasn't as comfortable as you ex… Show more
Reviewed: 1 February 2025 · Stayed in January 2025
Verified reviewCleanliness, friendliness and how comfortable the place was. The a/c and the fan worked seamlessly well. The shower was a dream come true after sweltering day at the beach. Really well run establishment in great location and secured garage. Booked one night buy stayed two. Planning to stay there again on our way back from Osa Penninsula.
Nothing that we could think of.
Thank you so much for your wonderful review! We're happy to know that you enjoyed the cleanliness, the kindness, and the comfort of our establishment. We're glad that both the air conditioning and the fan met your expectations, and that the shower was the perfect relief after a day at the beach. We're also pleased that the location and the secure garage were convenient for you. It will be a pleasure to have you with us again, and we look forward to welcoming you back!
Thank you so much for your wonderful review! We're happy to know that you enjoyed the cleanliness, the kindness, and the comfort of our establishment. We're glad that both the air conditioning and the fan met your expectations, and … Show more
Reviewed: 24 January 2025 · Stayed in January 2025
Verified reviewThe room was great with a heated shower and fridge and kitchen amenities. AC was good as well. Secure parking was a plus.
The communication with staff after check in could be improved. We weren’t sure how to leave the keys upon checkout and found that no one was around the night before or the morning we checked out so left keys on the desk.
Thank you for your feedback! We’re glad to hear that your stay was enjoyable and that the secure parking was a plus. We apologize for the communication issues after check-in and appreciate you pointing it out. We will take your suggestion into account to improve the experience for our future guests. We look forward to welcoming you again soon!
Thank you for your feedback! We’re glad to hear that your stay was enjoyable and that the secure parking was a plus. We apologize for the communication issues after check-in and appreciate you pointing it out. We will take your suggestion i… Show more
Reviewed: 21 January 2025 · Stayed in January 2025
Verified reviewReviewed: 17 January 2025 · Stayed in January 2025
Verified reviewReviewed: 12 January 2025 · Stayed in January 2025
Verified reviewShower was great, staff nice and convenient secure parking.
Location was not the greatest.
Thank you for sharing your experience with us. We’re glad to hear that you enjoyed the shower, the friendliness of our staff, and the secure parking. We’re sorry that the location didn’t meet your expectations, and we will take your comments into account for future improvements. We hope to welcome you again in the future!
Thank you for sharing your experience with us. We’re glad to hear that you enjoyed the shower, the friendliness of our staff, and the secure parking. We’re sorry that the location didn’t meet your expectations, and we will take your comment… Show more
Reviewed: 8 January 2025 · Stayed in January 2025
Verified reviewReviewed: 6 January 2025 · Stayed in November 2024
Verified reviewDecent place with safe covered parking available. The room was comfortable. Keep in mind that restaurants/stores are a 15-20 minute walk away which is usually fine but can be challenging in the wet season.
Thank you for sharing your experience. We are glad to know that you found the room comfortable and that the secure covered parking was to your liking. We appreciate your feedback and hope that, despite this detail, you enjoyed your stay. We look forward to welcoming you again in the future!
Thank you for sharing your experience. We are glad to know that you found the room comfortable and that the secure covered parking was to your liking. We appreciate your feedback and hope that, despite this detail, you enjoyed your stay. We… Show more
Reviewed: 2 January 2025 · Stayed in December 2024
Verified reviewVery clean, great equipment. Closable parking.
Thank you for your comment. We are glad to hear that you found everything very clean and that the equipment met your expectations. We are also pleased that the closed parking was convenient for you. We hope to see you again soon!
Reviewed: 21 December 2024 · Stayed in December 2024
Verified reviewThe room was great
Staff entered our room multiple times without permission while we were out and didn't tell us. I did not feel our stuff was safe due to this.
Thank you for sharing your feedback. We are glad to hear that you liked the room. We sincerely apologize for the misunderstanding regarding our staff entering the room. We would like to explain that the staff entered the room to turn off the appliances that were left on at the time of check-out and to remove the trash bags, all with the intention of ensuring the safety and comfort of all our guests. We regret that this action caused concern, and we will take your comments into account to improve communication in the future. We appreciate your feedback and hope to welcome you again
Thank you for sharing your feedback. We are glad to hear that you liked the room. We sincerely apologize for the misunderstanding regarding our staff entering the room. We would like to explain that the staff entered the room to turn off th… Show more
Reviewed: 20 December 2024 · Stayed in December 2024
Verified reviewReviewed: 13 December 2024 · Stayed in December 2024
Verified reviewThe staff is kind and nice.
Reviewed: 9 December 2024 · Stayed in December 2024
Verified reviewNice very clean room, quiet area, secure car parking. Great kitchen. The host was helpful in telling us the bus schedule to get to the park (definitely take the bus for ~360/person rather than get gouged $10 for car parking).
The ground floor rooms only look out on the covered corridor so you’ll probably be keeping the blinds closed.
Hello Michael! Thank you for your feedback! We're glad to hear you enjoyed the cleanliness of the room, the peaceful area, and the secure parking. We're also happy that the information about the bus to the park was helpful. We appreciate your comment about the ground-floor rooms and the blinds, and we'll take it into account to further improve our guests' experience. We hope to welcome you again soon!
Hello Michael! Thank you for your feedback! We're glad to hear you enjoyed the cleanliness of the room, the peaceful area, and the secure parking. We're also happy that the information about the bus to the park was helpful. We appre… Show more
Reviewed: 26 November 2024 · Stayed in November 2024
Verified reviewThe lady at the check-in was polite and helped us with everything we needed. It was one of the most clean hotels I have ever been, and clean room was very rare in Costa rica. This one was 10/10. Also very close to everything, it might look bad from outside but once you get in you feel like home, very safe too.
Hello Angie! Thank you so much for your kind words! We are very happy to hear that your stay was so enjoyable. We work hard to provide a clean, safe, and comfortable environment for our guests, so it's a pleasure to know that you appreciated it. We also appreciate you highlighting the attention of our team; we strive to make every guest feel at home. We hope to have the opportunity to welcome you again in the future. We wish you all the best on your next trip!
Hello Angie! Thank you so much for your kind words! We are very happy to hear that your stay was so enjoyable. We work hard to provide a clean, safe, and comfortable environment for our guests, so it's a pleasure to know that you apprec… Show more