Reviews of Casa La Cascada
Cascada Azul Baru, 60504 Dominical, Costa Rica
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Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe sound of the nearby waterfall is enchanting! Love this place.
Reviewed: 22 February 2024 · Stayed in February 2024
Verified reviewPleasant location and all on one level as promised.
Equipment maintainance poor with repeated visits needed for not water and fridge. Service by Vacasa local agents was very poor with constant refusal to answer my phone calls.
Jeremy, thank you for the review. We are glad you enjoyed the location. Our apologies for the hot water and refrigerator issues. We apologize for any issues you experienced in communicating with a member of our team, as well as any personal touch you found lacking. We hope to have the opportunity to better impress you in the future!
Jeremy, thank you for the review. We are glad you enjoyed the location. Our apologies for the hot water and refrigerator issues. We apologize for any issues you experienced in communicating with a member of our team, as well as any personal… Show more
Reviewed: 23 July 2023 · Stayed in July 2023
Verified reviewFirst off- We didn’t get proper directions at all. We waited hours to get here and get ahold of someone . The person in charge didn’t answer the phone and we had no good signal. When we did get an escort to the property the door code we got by email was wrong . And when the escort ga e another code we opened the door attempting to turn on lights to find there was no electricity. We did not stay here. The escort told us no one checked the property to ready it before our arrival. There was nothing we could do so we didn’t stay there . We were exhausted and frustrated.
Jhonny, thank you for your review. We deeply regret the challenges you experienced upon your arrival. Communication is essential to us, and we are taking immediate action to address this delay and uphold our high service standards. Furthermore, we are revising our check-in instructions to ensure accuracy and prevent future inconveniences. It's important to note that the electricity outage affected the entire area, and we genuinely appreciate your understanding and cooperation, allowing us to relocate you. We hope to have the opportunity to host you in the future!
Jhonny, thank you for your review. We deeply regret the challenges you experienced upon your arrival. Communication is essential to us, and we are taking immediate action to address this delay and uphold our high service standards. Furtherm… Show more
Reviewed: 13 September 2022 · Stayed in August 2022
Verified review