There was no wifi in the room, it was only available at the pool or the reception area.

the room was good, clean, spacious. There were plenty of jacuzzies, didn't have to wait to use it. the breakfast was good, had options. The front desk was very helpful. The location was excellent.

Stayed in August 2025

Nothing

We had a family room; it was super spacious (one of the biggest family hotel rooms we have stayed in). The bathroom facilities were great too (separate toilet from shower). The pool and spa pools were nice and the breakfast was great. We were particularly impressed by one staff member who saw my son and I hunting for wildlife when it got dark and came and helped us. He spent a good 30 minutes with us helping us find frogs and sloths— so kind of him.

Stayed in August 2025

Restaurant wasn't the best

The junior suites were beautiful, comfortable, spacious and very well kept. Loved the vegetarian, views and nature everywhere

Stayed in August 2025

This review has been hidden because it doesn't meet our guidelines.

The only downside was not enough space to put away things, cloth etc.... there was small short hanging closet, and 3 tiny side shelves, we lived 4 days out of carry-ons. Not a dealbreaker but would be nice to have place to unpack to.

We truly enjoyed stay at this property. Great location, very close to the downtown, yet in quiet settings (if you don't count noise of birds and monkeys :)), beautiful lash gardens through whole resort. Staff was very friendly and helpful, restaurant had good food, breakfast was good, and menu for the rest of the day had variety for all who did not feel like driving out to downtown. There were few restaurants walking distance as well. Resort grounds were beautiful, gorgeous lush gardens, they even have their own trail where we seen monkeys. Pool is on smaller side and they could have few more beds arounds, but most people do daily activities anyway. 7 hot tubs were great, you could always find at least one empty to enjoy. We did not use the spa, but it looked great facing the rainforest, very serene. Rooms were very spacious, we were on upper floor, with large balcony and view of volcano, each room had umbrella for rainy moments, shower had great pressure, good ammenities. And let me tell you, this was probably the cleanest hotel I ever stayed in. I accidentaly spilled bottle of water on the floor, used the towel (white) to wipe it, it happened in main walk-through area in the room, and when done, you would not even tell the towel was used to wipe the floors, clean as new.. Very impressive. Reception helped us arrange some activities when we arrived, pick up at the hotel, super easy. Very relaxed and comfortable stay! Would definitely recommend and come back.

Stayed in July 2025

We were only there for two mornings and the the breakfast options were a little limited, however it was good.

We had an excellent stay. The room was incredible; very specious, clean, and comfortable. The view was amazing, our balcony overlooked the Arenal Volcano. The pools were fantastic.

Stayed in June 2025

Maybe a small tip: a drying rack to hang clothes and towels on, outside or in the room

Absolutely loved our suite and private terrace!

Stayed in June 2025

Our only gripe was the WiFi. It’s only available in the common areas and not in the rooms which is a bit of a pain when you’re trying to organize activities for your trip or watch something online in the evenings. (They also advertize that the TV’s in the rooms can work with streaming services, which is technically true except they don’t have internet because there’s no WiFi).

The property is absolutely beautiful, the staff are all super friendly and keep the place very tidy and clean, and the breakfasts each morning are absolutely delicious. We also had a couples honeymoon spa treatment which was very relaxing and the spa staff were very friendly and professional throughout! I couldn’t recommend Casa Luna enough

Stayed in June 2025

We loved our stay at Casa Luna. This beautiful property with views of the volcano is park like with hiking trails, and beautiful vegetation. Rooms were comfortable and had balconies. Breakfast was great. Very filling and healthy. Staff was helpful and friendly. There's a pool, and hot tubs. It is close to town but not too close.

Stayed in June 2025

Beautiful, clean, great location, very comfortable

Stayed in June 2025

They were doing maintenance frequently on the hot tubs which weren’t warm.

Great location, just far enough from La Fortuna to feel like you were in a peaceful, natural location, yet only a cheap Uber to get into town if you want to go out to eat. There are a handful of places nearby to eat which are great as well.

Stayed in May 2025

It was such an amazing experience!! Love the hotel and the staff helped me so much through my time with them. Loved the hot pool, and how close it was to everything.

Stayed in June 2025

Everything was perfect.

Wonderful staff and the hotel is great! The views of the volcano from our room were spectacular.

Stayed in June 2025

If you are a light sleeper, bring earplugs. As you might wake up at 5am due to the many birds chirping. The rooms are a bit dated, but very clean.

Great location not too far from downtown La Fortuna. Spacious rooms, very clean with a view on the Arenal volcano. The facility included a swimming pool, a very nice breakfast and extremely helpful staff!

Stayed in June 2025

There was no WiFi reception at the room. The breakfast is OK

Location, cleanliness, staff

Stayed in May 2025

room was a little tight for four people

good breakfast, good staff service, good location

Stayed in May 2025

The room need more light and internet connection.

The hotel was located in a beautiful green neighborhood, lots of trees, fruit trees and flowers. We were able to spotted a slug and several frogs, if you love birds..this is the place to see them. The staff surprised with a beautiful towel animal shape and a platter with chocolate covered strawberries, we were celebrating our wedding anniversary. Everything was amazing! The breakfast was delicious and completed, it was close to the La Fortuna waterfall site. I definitely recommend this hotel.

Stayed in May 2025

Wifi didn't work in my room and booked this space because it seemed like it was nicer, had wifi, and thought it would be the perfect place in my long trip to catch up on correspondences, etc. but couldn't do that from the privacy of my room.

Didn't actually spend much time at the hotel. There were a lot of kids so it was really loud and I avoided the pool. Would have loved to use the pool in the night but you are not allowed to use past 8pm-9pm. The breakfast is a traditional spread for Costa Rican hotels.

Stayed in May 2025

WiFi was a bit spotty.

Excellent location, we could hike to the La Fortuna waterfall from the hotel. Great service and very comfortable accommodation.

Stayed in May 2025

N/A

I was good

Stayed in May 2025

However, the photos of the rooms were a bit misleading. It looked like the offered room was on an upper floor, but it turned out not to be. Fortunately, after we raised our concern, they moved us to a room on the upper floor, which we appreciated.

The location was excellent, and the overall facilities were great. One of the highlights for us was definitely the hot tubs – perfect for relaxing after a long day. The breakfast was also a pleasant surprise, especially the fresh salad made from vegetables they grow themselves.

Stayed in May 2025

Perfect location to town and local restaurants

Stayed in May 2025

Nothing in particular!

Lovely grounds - this is such a stunning hotel. I didn’t visit the spa, but I walked past it and it looked phenomenal! Rooms are large and clean, and they come with a coffee machine which was very welcome when I had an early start to the morning. I found the reception staff (specifically Karen) and the driver who came to pick me up from Liberia airport at the very last minute to be such wonderful people. I thought the restaurant staff were far less friendly, although this was neither here or there for me.

Stayed in May 2025

‏simple rooms with a moldy smell, there is no internet in the rooms and it broke us

A lovely hotel, its location is excellent, the staff is the best, always smiling, excellent breakfast, the room is cleaned daily

Stayed in April 2025