Reviews of Casa Luna Hotel & Spa 3 stars

the room was good, clean, spacious. There were plenty of jacuzzies, didn't have to wait to use it. the breakfast was good, had options. The front desk was very helpful. The location was excellent.

There was no wifi in the room, it was only available at the pool or the reception area.

We had a family room; it was super spacious (one of the biggest family hotel rooms we have stayed in). The bathroom facilities were great too (separate toilet from shower). The pool and spa pools were nice and the breakfast was great. We were particularly impressed by one staff member who saw my son and I hunting for wildlife when it got dark and came and helped us. He spent a good 30 minutes with us helping us find frogs and sloths— so kind of him.

Nothing

The junior suites were beautiful, comfortable, spacious and very well kept. Loved the vegetarian, views and nature everywhere

Restaurant wasn't the best

All services were above expectation. Pool area was very nice and room view exceptional.

More a comment than I didn't like. The hot water Spa was not using the volcanic water. It was OK to use, but I was expecting (due to proximity) that it would be naturally heated / supplied via the volcano.

Great location for La Fortuna based activities. Very quiet. Very clean. Nice trail on property. Delicious breakfast.

Wifi connection is poor in rooms, which was needed for getting ahead for planning the next day. But on balcony and reception/dining area better.

Nice room, balcony, nice pool, nice breakfast

Very poor wifi connection in the room. The staff advised that we go out to the balcony for improved wifi connection

We truly enjoyed stay at this property. Great location, very close to the downtown, yet in quiet settings (if you don't count noise of birds and monkeys :)), beautiful lash gardens through whole resort. Staff was very friendly and helpful, restaurant had good food, breakfast was good, and menu for the rest of the day had variety for all who did not feel like driving out to downtown. There were few restaurants walking distance as well. Resort grounds were beautiful, gorgeous lush gardens, they even have their own trail where we seen monkeys. Pool is on smaller side and they could have few more beds arounds, but most people do daily activities anyway. 7 hot tubs were great, you could always find at least one empty to enjoy. We did not use the spa, but it looked great facing the rainforest, very serene. Rooms were very spacious, we were on upper floor, with large balcony and view of volcano, each room had umbrella for rainy moments, shower had great pressure, good ammenities. And let me tell you, this was probably the cleanest hotel I ever stayed in. I accidentaly spilled bottle of water on the floor, used the towel (white) to wipe it, it happened in main walk-through area in the room, and when done, you would not even tell the towel was used to wipe the floors, clean as new.. Very impressive. Reception helped us arrange some activities when we arrived, pick up at the hotel, super easy. Very relaxed and comfortable stay! Would definitely recommend and come back.

The only downside was not enough space to put away things, cloth etc.... there was small short hanging closet, and 3 tiny side shelves, we lived 4 days out of carry-ons. Not a dealbreaker but would be nice to have place to unpack to.

Grounds, pool and walking trail was nice.

Male associate at check in seemed annoyed like we were a bother.

We had an excellent stay. The room was incredible; very specious, clean, and comfortable. The view was amazing, our balcony overlooked the Arenal Volcano. The pools were fantastic.

We were only there for two mornings and the the breakfast options were a little limited, however it was good.

Absolutely loved our suite and private terrace!

Maybe a small tip: a drying rack to hang clothes and towels on, outside or in the room

The property is absolutely beautiful, the staff are all super friendly and keep the place very tidy and clean, and the breakfasts each morning are absolutely delicious. We also had a couples honeymoon spa treatment which was very relaxing and the spa staff were very friendly and professional throughout! I couldn’t recommend Casa Luna enough

Our only gripe was the WiFi. It’s only available in the common areas and not in the rooms which is a bit of a pain when you’re trying to organize activities for your trip or watch something online in the evenings. (They also advertize that the TV’s in the rooms can work with streaming services, which is technically true except they don’t have internet because there’s no WiFi).

We loved our stay at Casa Luna. This beautiful property with views of the volcano is park like with hiking trails, and beautiful vegetation. Rooms were comfortable and had balconies. Breakfast was great. Very filling and healthy. Staff was helpful and friendly. There's a pool, and hot tubs. It is close to town but not too close.

Beautiful, clean, great location, very comfortable

Great location, just far enough from La Fortuna to feel like you were in a peaceful, natural location, yet only a cheap Uber to get into town if you want to go out to eat. There are a handful of places nearby to eat which are great as well.

They were doing maintenance frequently on the hot tubs which weren’t warm.

It was such an amazing experience!! Love the hotel and the staff helped me so much through my time with them. Loved the hot pool, and how close it was to everything.

Wonderful staff and the hotel is great! The views of the volcano from our room were spectacular.

Everything was perfect.