THe price paid at the hotel was higher than quoted by booking.com, although the hotel put this down to taxes, but it added an extra twenty dollars. Prior to arriving I was assured that the hotel would assist me with the booking of tours once I arrived, but on arrival the receptionist just told me how to book online tickets for the different attractions and advised me to use Uber, whereas I was looking for an actual tour so had to go elsewhere. Which was fine but I felt the information given before my arrival was misleading.

The location was perfect as it was very close to the main part of La Fortuna, but just off to the side in a quieter neighbourhood. There was a shop nearby and the hotel was easy to locate. The key and door system was very user friendly and I felt very secure whilst also knowing I could come and go at any time without any problems. The room was very comfortable and the kitchen area and balcony were super nice. The wifi was also good. Contact from the hotel before my arrival was also good. I loved that I could buy my own food and use the lovely kitchen area as this helped me to save money.

Stayed in August 2025

Our stay at Casa Macaw was great. It was a shared apartment with 5 individual guest rooms. There was a common area for kitchen, living room and balcony. The room included a bathroom and it was smaller than expected. The complex was securely gated for residents and was walking distance to restaurants and convenience stores. Room was clean and staff were nice, helpful and responsive to our messages. Breakfast was available for purchase for $7 and it was a good portion size. We recommend trying out the pancakes, it was delicious! Thank you for the wonderful stay!

Stayed in July 2025

Common areas - kitchen, living room did not have A/C.

The facility is modern, clean and well kept. A/C works well - which is necessary in La Fortuna. Location is good.

Stayed in May 2025

Casa Macaw was very nice, cute common area, nice outdoor patio. It was a good location to downtown La Fortuna and walking distance to a lot of shops and restaurants. Staff was very helpful to come meet us after we got delayed traveling

Stayed in May 2025

Very nice place to stay. It’s just 5 guest rooms in the building so very quiet. The beds were possibly the most comfortable I’ve had in Costa Rica! Everything appeared new and in great shape. Fabiola at the front desk was very helpful in providing good suggestions on where to eat and what to do in La Fortuna. Thanks!

Stayed in May 2025

Nothing

The property was new and spotless. I loved the sharing kitchen and balcony. The location was 5 minute walk from middle of everything. There is a supermarket 2 minutes away. The breakfast was made fresh and delicious. The girl at reception booked all my excursions without hesitation. I would definitely recommend this property. I felt really safe as a solo traveller. I will be back .

Stayed in February 2025

Neighborhood can be noisy. A/C shuts off at night so we had to turn off and back on.

Very Clean, nice kitchen, 5 min walk to La Fortuna square, 10 min drive to Fortuna Waterfall. This is next to a small boutique hotel so staff on site and breakfast is only $7.

Stayed in March 2025

Book with confidence, i give 9.5 because no table to work with laptop in your room The rest is amazing , clean, ac, car parking, very friendly people working there, delicious breakfast for extra fee or you can cook your own in shared kitchen Kitchen is clean and well maintained

Stayed in March 2025

The breakfast was simple but satisfying. The location was very convenient only being a few blocks from the centre of town. Lots of restaurants and supermarkets close by. It is located on a quiet side street. We had to park out on the sidewalk, but there were no issues or security concerns in this neighborhood. Would highly recommend this facility to anyone.

Stayed in February 2025

A little distance (10 mins) from the town square. The kitchen and attached lounge wasn’t air conditioned so it was difficult to relax here.

Modern and clean facilities - the bedroom in particular was super comfortable and light. The kitchen came fully stocked with everything we needed to cook some meals. The hotel staff were very friendly and helped us to book our onward travel to Monteverde at a good price

Stayed in February 2025

My stay was fantastic. The room was great and the shared balcony is a lovely addition. The whole place (including communal areas) is spotlessly clean. The real highlight for me was the attentiveness of the staff, who were all fantastic and especially helpful booking transport for me in advance and being available for check in despite my flight/arrival being delayed. Thank you to you all!

Stayed in March 2025

AC was a bit noisy at night, but not a huge deal. It just startled me :D

Love this place. Clean, good location, quiet. Delicious breakfast for $7 :)

Stayed in March 2025

There were two outlets that were out of order but the others were working. No other complaints.

The Casa Macaw seemed to be undergoing a little renovation and the business was handled by the Hotel Alicia next door. The staff was very friendly and helped me with my transportation outside of La Fortuna. Shower hot, no real traffic noise, and very close to the town and many restaurants. There is a kitchen for use. And plenty of AC.

Stayed in March 2025

Nothing major. A tv in the room would be nice but wifi worked fine

Súper clean, nicely decorated, quiet , easy walk into town. Comfy bed and cozy atmosphere. Safe. I’ll stay here again next time I visit :)

Stayed in March 2025

Lovely staff, modern rooms, loved the balcony overlooking the mountains. Short walk into town. Friendly hostel vibe due to shared living space.

Stayed in February 2025

Lovely room, very comfortable bed and very clean. The shared kitchen was kept very well by the cleaners and had everything we needed. Shared balcony which we had to ourselves most of the time. About ten minutes walk from town in a nice quiet area.

Stayed in February 2025

Nothing

Comfy king size bed. Loved the shared kitchen, couch and balcony available. 3 min walk into downtown.

Stayed in January 2025

The room was quite basic but clean. We were woken a lot in the night by loud noises.

The location is brilliant and the communal areas were great. Right by restaurants and shops and easy access to tours.

Stayed in December 2024

I absolutely loved casa macaw. The staff was super kind. They helped me to set up ALL the activities while in La fortuna, as well as transport to other places. The room was super clean and quiet. Bathroom was neatly clean. Breakfast was delicious. It is very close to the city center ( 5 min walking distance )

Stayed in January 2025

No knock from cleaning staff before entering when in process of checking out (before listed check-out deadline). They probably won’t do that again as we were fresh out of the shower!

The room itself is all you need. The shared facilities were great too.

Stayed in December 2024

It is always wet in Fortuna. There should be a clothes hanger for guests to hang their clothes on. No full length mirror

Location great Clean and modern kitchen Cute balcony

Stayed in December 2024

Friendly and helpful staff with a lot of communication, comfortable room and access to kitchen.

Stayed in December 2024

Great value for money- very clean comfortable and spacious, the cleanest and best shared kitchen we've ever had and very kind staff always happy to offer great and honest recommendations about restaurants and tour companies. The location was great, a couple mins from restaurants and walking distance from el salto

Stayed in November 2024

Jose was so helpful! Great value room

Stayed in November 2024