Reviews of Casa Natural Madera
Finca Catalina cove, 29 Calle Pilon, 50308 Brasilito, Costa Rica

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Reviewed: 31 March 2025 · Stayed in March 2025
Verified reviewAwesome place, private, secure (gated community), in the center of Brasilito, the common areas are great (games, pool, etc), the shower is gigantic, everything is super clean and the kitchen is well equipped.
Everything is great. An extra A/C unit in the kitchen would be a nice addition. The coffee maker could be put inside to prevent ants and other insects from getting into the machine
We took your advice and moved the coffee maker inside and installed air conditioner in kitchen.
Reviewed: 24 November 2024 · Stayed in November 2024
Verified reviewGreat host. Private and spacious accommodations.
Reviewed: 14 September 2024 · Stayed in September 2024
Verified reviewPlace was surrounded with nature and their facilities were always available
Some of the bed sheets and pillows were already used so a sweaty smell was coming from them. We had to use the ones underneath them. Luckily there were more.
Hi Greivin, I'm shocked by your comment , how can you say that the sheets were yet used ?? Of course we clean all the sheets between departures and arrivals of the guests, we also clean the blankets, the pillow protectors......I can assure that NEVER we didn't do it....If there was a smell it wasn't sweat, it's impossible. Valerie
Hi Greivin, I'm shocked by your comment , how can you say that the sheets were yet used ?? Of course we clean all the sheets between departures and arrivals of the guests, we also clean the blankets, the pillow protectors......I can ass… Show more
Reviewed: 29 June 2024 · Stayed in June 2024
Verified reviewEverything
Na
Reviewed: 27 May 2024 · Stayed in April 2024
Verified reviewReviewed: 18 October 2023 · Stayed in October 2023
Verified reviewReviewed: 26 August 2023 · Stayed in August 2023
Verified reviewWe liked the apartment layout and amenities. Everything was basically there. The owners were both very friendly and helpfull. They came with own initiative suggestions to make our stay even better. All the suggestions we followed were great.
We had a few ants in t(e place, but we were able to get rid of them with help from Valerie.
Reviewed: 28 April 2023 · Stayed in April 2023
Verified reviewEverything was great! The house is extremely well equipped and clean , neighborhood is secure and quiet.
Road of brasilito is under reparations, but that's out of control from the owners.
Reviewed: 6 February 2023 · Stayed in February 2023
Verified reviewThe place is beautiful peaceful and had everything you need and clean the owners are very nice people 🙂