Reviews of Chillout Hostel Barrio Escalante
Calle 37 75m south of Sapporro Restaurant San Jose Barrio Escalante, 11501 San José, Costa Rica

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Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewI ran out of cash and was told they couldn’t accept credit cards, which made me panic a little, but luckily they allowed me to make the payment through PayPal. I really appreciated the warm and helpful attitude of the lady at the reception, even though I caused some trouble.
Bath towels were not provided for free. Since I wanted to travel light, I didn’t bring a large towel with me, so that was a bit disappointing. The common area closes completely at 10 PM, and since I wanted to have a call with my friend, there weren’t many places where I could talk. For night owls, it might feel a little inconvenient as there isn’t much to do late at night.
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewConfortable
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewIt's a good value for a one or two-night stay. It has everything you need. The bathrooms could be a little better, but for the price, it's great. I wouldn't recommend it if you need to work, though.
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewGreat vibe, very helpful staff and super clean, kitchen is well equipped. Also quiet and nice common premises to meet other travelers.
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewThis hostel has been the best I've stayed at so far during my time in Costa Rica. It was super clean, very cute and very chill and quiet as described. I enjoyed the atmosphere, and it was the perfect place to stop and rest on my way from Samara to Puerto Viejo. Having curtains on the bunk beds was a nice touch for privacy. Everyone was very respectful, and the facilities were very clean.
I don't have any feedback for my stay.
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewGreat spot!
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewReviewed: 20 June 2025 · Stayed in June 2025
Verified reviewHostel is located in a nice area of San Jose, the staff was very friendly and helped with organising how to travel around in Costa Rica, kitchen was well equipped
was very hot in the room at night due to lack of A/C
Reviewed: 17 June 2025 · Stayed in June 2025
Verified review- Very clean toilets - Good air conditioning - Quiet after late hours - Easy for booking tours and activities - Close to main square - Friendly staff
- There was a cockroach next to my bed - The ladder to reach the upper bed is very uncomfortable and dangerous - Mattress a bit thin - Flexibility can be improved regarding unforeseen circumstances. I know some money cannot be returned but this is based on other hostel stays I've done around the world - Lockers are too small
Thanks for your feedback. Since we’re in a tropical country, insects like cockroaches can occasionally appear even though we fumigate regularly — we’ll be extra careful. The lockers in your room are actually very big, large enough to fit a full backpack or suitcase. Maybe you didn’t see them or we didn’t explain it well — sorry for the confusion. The ladder in your room is made of strong metal and securely built — we’re not sure what you found dangerous, as no one has mentioned an issue before. Regarding flexibility, our policies are clearly communicated and necessary for us to keep things running. Your booking was just for one night and you stayed, so we didn’t understand what kind of refund was expected. We appreciate the feedback and will keep improving.
Thanks for your feedback. Since we’re in a tropical country, insects like cockroaches can occasionally appear even though we fumigate regularly — we’ll be extra careful. The lockers in your room are actually very big, large enough to fit a… Show more
Reviewed: 8 June 2025 · Stayed in June 2025
Verified reviewReviewed: 13 May 2025 · Stayed in May 2025
Verified reviewReviewed: 12 May 2025 · Stayed in May 2025
Verified reviewOne of the better hostels I’ve stayed in anywhere!! The common areas are very nice and comfortable to hangout in. The kitchen was exceptionally clean. The bathrooms were also clean and nice. I liked that the bunk beds were super stable and private with everyone having curtains, outlets and lights. There were also lockable cabinets in the room. The vibe is chill just like it says. It’s great if you want to sit and do some work or chat with other travelers. They have some games and the front desk is super helpful and gave me a ton of suggestions. They also have a fantastic website with info you can reference while you’re out and about.
Nothing major - I wish in the shower room there was a place to set your clothes. There were hooks but it didn’t work well for me. And the rooms are not sound proof at all. The staff do a great job at making sure no one is making noise too late, but you can really hear everything when people start to wake up and go to the bathroom for example. Also the bed is not the most comfortable, it’s a little lumpy but fine for a couple of nights. None of this should deter people from staying here though.
Wow, thank you so much for the thoughtful and honest review! We are really happy you enjoyed the vibe, the common areas, and our setup — and it’s great to hear the website and team were helpful! We appreciate your notes, too — we’ll take a look. Thanks again for staying with us!
Wow, thank you so much for the thoughtful and honest review! We are really happy you enjoyed the vibe, the common areas, and our setup — and it’s great to hear the website and team were helpful! We appreciate your notes, too — we’ll take … Show more
Reviewed: 1 May 2025 · Stayed in April 2025
Verified reviewforgot my phone in the (open) locker when leaving early in a rush. a day after called the hostel. they had found the lost item and kept it safe. honesty of this kind is a precious value... only good stuff can be said about this hostel.
Thank you so much for your kind words! We're really glad to hear that your phone was returned safely. Your appreciation means a lot to us. We hope to welcome you back anytime!
Reviewed: 26 April 2025 · Stayed in April 2025
Verified reviewLovely hostel with great common areas. I really liked the idea of it being a chill out and quiet place rather than playing loud music and stuff. Safe neighbourhood and walkable to lots of places to eat and shop. Staff were really nice. Good kitchen. Hostel was very quiet when I was there, only a few other people staying, so no waiting for bathrooms.
Only minor issues, one with noise (people playing videos out loud on their phones in common areas was annoying, including in reception early in the morning). There is no soundproofing, so you can hear everything from the person talking in the kitchen to the person on the toilet down the hall lol. Bed also needs a new mattress, it was like sunken banana shape, but other than that it was a lovely hostel!
Thank you so much for your detailed feedback! We're really glad to hear you enjoyed the peaceful atmosphere, safe location, and welcoming staff — creating a relaxed, chill space is exactly what we aim for. We also appreciate you pointing out the areas where we can improve. We'll take a closer look at the mattress and be more mindful of noise in shared spaces to ensure all guests can enjoy a restful stay. Your input helps us get better, and we hope to welcome you back again soon!
Thank you so much for your detailed feedback! We're really glad to hear you enjoyed the peaceful atmosphere, safe location, and welcoming staff — creating a relaxed, chill space is exactly what we aim for. We also appreciate you pointin… Show more
Reviewed: 28 March 2025 · Stayed in March 2025
Verified reviewReally nice hostel in San Jose. I stayed in a few and I definetely liked this one the most. Great location. The information you get at the reception and website are awesome. They can help you with everything ( transport to different towns... )
Thank you so much for your kind words! We're really happy to hear that you enjoyed your stay and found our location and travel info helpful. It means a lot to know we stood out among the hostels you visited in San José. Safe travels, and we’d love to welcome you back anytime!
Thank you so much for your kind words! We're really happy to hear that you enjoyed your stay and found our location and travel info helpful. It means a lot to know we stood out among the hostels you visited in San José. Safe travels, an… Show more
Reviewed: 19 March 2025 · Stayed in March 2025
Verified reviewThe hostel was incredibly clean, airy and bright. The kitchen had everything one would need and the staff was very nice
The pillows were awful! They were lumpy and uncomfortable
Thank you for your lovely feedback! We're so glad you appreciated the cleanliness, bright atmosphere, well-equipped kitchen, and our friendly team. And thank you for pointing out the issue with the pillows. Hope to have you back again soon!
Thank you for your lovely feedback! We're so glad you appreciated the cleanliness, bright atmosphere, well-equipped kitchen, and our friendly team. And thank you for pointing out the issue with the pillows. Hope to have you back again s… Show more
Reviewed: 9 March 2025 · Stayed in March 2025
Verified reviewReviewed: 5 March 2025 · Stayed in February 2025
Verified reviewThe private bedroom was spacious, cute, and clean as well as the shared bathrooms. The staff were so helpful, friendly, and welcoming. The hangout areas were comfortable. The location is excellent. Close to tons of good restaurants and tourists attractions.
Thank you so much for your kind words! We're so happy you enjoyed the spacious and clean private bedroom, the helpful and friendly staff, and the comfortable hangout areas. It's great to hear that you loved the location and the nearby restaurants and attractions. We'd love to have you back anytime!
Thank you so much for your kind words! We're so happy you enjoyed the spacious and clean private bedroom, the helpful and friendly staff, and the comfortable hangout areas. It's great to hear that you loved the location and the near… Show more
Reviewed: 28 February 2025 · Stayed in February 2025
Verified reviewI booked the private room which is small but comfortable and had all the necessity. The next day I stayed in the outdoor common area and chatted with other travellers: the vibe was great! I would totally recommend this place to anyone! I chatted with the owners and they were super helpful about what to do not just in San Jose but also around the country, giving tips and recommendation about locations and places.
Thank you so much for your fantastic review! We're so happy to hear you enjoyed the private room and the great vibe in our outdoor common area. It’s awesome that you had the chance to chat with other travelers and get some local tips from the owners! We truly appreciate your recommendation and would love to welcome you back anytime. Safe travels!
Thank you so much for your fantastic review! We're so happy to hear you enjoyed the private room and the great vibe in our outdoor common area. It’s awesome that you had the chance to chat with other travelers and get some local tips fr… Show more
Reviewed: 25 February 2025 · Stayed in February 2025
Verified reviewThe staff are incredibly friendly, the lady when we arrived spoke through the local area and where is safe/not safe to walk. The man in the morning when we were checking out advised us of places to see on the rest of our travels. We only stayed overnight as we got into San Jose in the evening, because of this we didn't really use the kitchen facilities, but looked like there's everything you'd need. Bed was super comfy in our room, the hostel is quiet, as the name suggests. It seems like a nice area, although we didn't get to explore much.
Nothing negative to say really.
Thank you so much for your wonderful review! We're so happy to hear that our staff made you feel welcome and were able to provide helpful advice for your travels. It sounds like you had a peaceful night, which is exactly what we aim for! We hope you get the chance to explore more of the area next time. Safe travels, and we’d love to welcome you back anytime!
Thank you so much for your wonderful review! We're so happy to hear that our staff made you feel welcome and were able to provide helpful advice for your travels. It sounds like you had a peaceful night, which is exactly what we aim for… Show more
Reviewed: 22 February 2025 · Stayed in February 2025
Verified review