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  5. Reviews of Hotel Cibeles Resort

Reviews of Hotel Cibeles Resort 3 stars

De la Universidad Nacional 1 km sobre carretera a San Rafael, 52-3000 Heredia, Costa Rica

#3 of 5 hotels in Heredia

Guests' Choice

Review score

Based on 117 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.4

  • Location

    8.5

  • Facilities

    8.2

  • Staff

    9.0

  • Value for money

    8.1

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 22 August 2025

    8.0
    Clean and basic accommodation
    • Leisure trip
    • Solo traveller
    • Junior Suite
    • Stayed 3 nights

    There was no comfortable chair in the room to sit and read - there was a table with a couple of hard chairs, which served the purpose,, but which didn't invite you to sit and be comfortable. They were strictly utilitarian.

    The room is basic, but exceedingly clean, and the staff thoroughly cleans it daily (clean sheets, towels, bathroom cleaned, fresh toiletries, and floors all washed. There is no a/c but it is not needed except for dehumidification purposes, as the room temp was perfectly comfortable with the provided box fan. The mattress on the bed was hard as a rock, but the bed was surprisingly comfortable.

    Stayed in August 2025

  • Reviewed: 9 June 2025

    7.0
    Ok for a short stay
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights

    noisy street in the morning

    Stayed in May 2025

  • Reviewed: 5 May 2025

    8.0
    good value. I'd consider it for my next visit
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    mattress was a bit stiff / lean. sink's hot water was shut.

    location, landscaping, electric water heater for hot showers

    Stayed in May 2025

  • Reviewed: 13 December 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Wasn't expecting the cold shower, would have been fine if the weather was warm but it was chilly

    .

    Stayed in November 2024

  • Reviewed: 26 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Walls are very thin...you hear neighbors talking...

    Staff

    Stayed in April 2024

  • Reviewed: 5 March 2024

    8.0
    Clean and pleasant room with comfortable bed. Staff very friendly and helpful
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    I paid 11$ for breakfast and it was really not that great. It was convenient but really not worth the money. I should have gone to a coffee shop Everything is pretty simple and out dated which is sad because the grounds are very pretty

    The grounds were pretty with lots of flowering plants growing and grassy areas to hang out in. There is a pool that is pretty as well. I would stay here again for the price and the location I needed to be.

    Stayed in March 2024

  • Reviewed: 4 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The accommodations in the standard room are very basic. But still good value considering other factors. Be aware, there are few options for lunch or dinner within walking distance.

    Clean, convenient location, secure parking. Lovely pool area though we did not personally take advantage. Very pleasant and helpful staff in reception, and the Chef Marcos provided a lovely breakfast.

    Stayed in February 2024

  • Reviewed: 16 February 2024

    9.0
    Nice 3 star hotel, would stay again
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    Nice hotel, great breakfast , good pool. Walking distance to Heredia. Would stay again

    Stayed in February 2024

  • Reviewed: 6 February 2024

    7.0
    Good value. Would stay again
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    Bedside lamps for reading in bed. Ice machine available for general use.

    Room very comfy... no a/c needed since outside air is comfortably cool. Easy walking distance into San Raphael and local resturants. Easy drive to surrounding urban areas for any activity. Tico breakfast was very good, well prepared, with good, friendly service. In-room coffee was very good, too.

    Stayed in February 2024

  • Reviewed: 24 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was good

    Everything was good

    Stayed in January 2024

  • Reviewed: 4 January 2024

    7.0
    Good, but could have been better.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights

    Could use more coat hangers and a bin. One day there was no power so unable to use coffee maker, lights or tv with no apologies offered.

    Clean, comfortable room and bed

    Stayed in January 2024

  • Reviewed: 11 December 2023

    8.0
    Nice cool night
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Unfortunately you can hear everything from the next door room

    Big rooms and just far enough out of town .. Bed and pillows were comfortable and had a good nights sleep!

    Stayed in December 2023

  • Reviewed: 28 October 2023

    8.0
    Very good
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Couple minor repairs in progress (electric sockets moved and wall patching incomplete).

    Had to take care of some things for my residency and this was close to the CCSS office. Liked the woodwork of the room's ceiling. Bed was comfortable.

    Stayed in October 2023

  • Reviewed: 7 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Good parking and nice to relax time

    Stayed in September 2023

  • Reviewed: 6 September 2023

    9.0
    Beautiful place to stay!
    • Business trip
    • Group
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everyone that works there is very kind

    Stayed in September 2023

  • Reviewed: 29 July 2023

    7.0
    Great staff, rest was not that great
    • Leisure trip
    • People with friends
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Rooster that woke us at 4 am. The junior suite that we booked was supposed to have 2 queen sized beds. I think they 'upgraded' a regular room with an extra 1p bed.

    Staff was excellent en very helpful

    Stayed in July 2023

  • Reviewed: 25 July 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The room front door key lock I had trouble opening do to operator error on me.

    The room was big, had microwave, refrigerator, shower, large tub and very comfortable queen bed. Towels replaced and the room was cleaned every day. Coffee maker with daily supplies if coffee and packaged sugar and creamer. Pool looked inviting and the grounds were well kept. Private gate and guard .

    Stayed in July 2023

  • Reviewed: 6 June 2023

    7.0
    Enjoyed our stay.
    • Leisure trip
    • Group
    • Junior Suite
    • Stayed 3 nights

    The room had a fan, but no air conditioning.

    The room was very clean. The beds were comfortable. The in room coffee was good.

    Stayed in May 2023

  • Reviewed: 2 June 2023

    8.0
    Nice rooms & grounds
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Long walk to a restaurant for dinner. Breakfast was an extra $11 and it was just ok. I'd definitely plan to eat elsewhere next time. Wish there was more outdoor seating in the shade.

    Very reasonable through Booking.com. Staff was very nice, grounds are very lovely. Did not swim or use jacuzzi but they looked nice. Room was very attractive, clean, and spacious. Nice, hot shower. Good wifi connectivity, but only in the rooms and near the office. Great place for a wedding, convention, or family reunion!

    Stayed in June 2023

  • Reviewed: 4 May 2023

    9.0
    Nice hotel
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Little bit expensive - had to pay breakfast additionally and tax was added to the presented price. Location is not very centric, need to take taxi to come and go.

    Nice room, nice building complex, nice breakfast. Very secure hotel - they closed the gate in the evening. They also had a gym, although I did not use, but I saw people exercising.

    Stayed in May 2023

  • Reviewed: 17 April 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    tiny bathroom. wifi only works outside the room.

    Stayed in February 2023

  • Reviewed: 10 April 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Coffee maker's cable couldn't reach the plug in

    Green areas and Bed

    Stayed in March 2023

  • Reviewed: 27 February 2023

    8.0
    Quick and easy.
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    Location was super convenient for me, and there didn't seem to be many other options available. Everything went smoothly. Nice to have a fridge in my room.

    Stayed in February 2023

  • Reviewed: 14 February 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Best hotel in Heredia, quiet zone, nice sleep, comodations as spected and pictered.

    Stayed in February 2023

Showing 1 – 25

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