1km este y 1.8km norte del centro de Santa Elena, del BCR 1.8 KM, 60109 Monteverde Costa Rica, Costa Rica
#19 of 79 hotels in Monteverde Costa Rica
Guests' ChoiceBased on 144 hotel reviews
9.2Cleanliness
9.7
Comfort
9.7
Location
9.3
Facilities
9.2
Staff
9.6
Value for money
8.3
Free Wifi
9.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: August 3, 2025
Dan
United Arab EmiratesNothing really - maybe a pool??
Great location, friendly staff and nice rooms.
Stayed in August 2025
Reviewed: August 2, 2025
Mwalhain
ArubaNot a deal breaker but a towel dryer/heater would help to reuse the towels. If you shower mowing and evenings the towel remains damp.
Nice quiet area, beautiful garden en view from the restaurant. Delicious food, better than expected and exceeded our expectations. We had dinner two nights before at the four season what we did not like. Boena was a lot better!!
Stayed in July 2025
Reviewed: July 29, 2025
Anielkoemar
Netherlandsthe location, lodge and staff was really great! the staff arranged various activities for us which was super helpful. awesome place.
Stayed in July 2025
Reviewed: July 24, 2025
Dickinson
United StatesA refrigerator in the room would be nice for saving leftovers.
Beautiful surroundings, friendly staff, great restaurant on property. There are several hiking trails through the rainforest on the property. They also offer a variety of activities and transportation. The beds were comfortable and the shower was luxurious.
Stayed in July 2025
Reviewed: July 4, 2025
Santiago
ColombiaPrice
The rooms, the trails and restaurant
Stayed in April 2025
Reviewed: June 17, 2025
Ketul
United StatesNothing
Beautiful location, friendly staff, good food
Stayed in June 2025
Reviewed: May 7, 2025
Elizabeth
United StatesWe asked for a late checkout and they only let one of our rooms checkout. It wasn't busy so not sure why.
Cool spot with great bird watching and neat night walk tour; restaurant was unique. The restaurant is beautiful and our waiter was really nice!
Stayed in May 2025
Reviewed: May 7, 2025
Santiago
ColombiaIt’s overpriced, for the money you pay there should be a wet area available ( sauna, Turkish bath or jacuzzi) or at least hot tubs on the rooms. Restaurant is also very expensive
Nice trekking trails, comfy rooms
Stayed in April 2025
Reviewed: April 27, 2025
Igor
United KingdomOne of the two access roads currently being re-built.
Large and clean rooms with exceptionally large bathroom. The restaurant balcony has a superb vista, perfect for sunset and for watching the hummingbirds. The ecological ethos of the resort is compelling. Fabulous restaurant staff.
Stayed in April 2025
Reviewed: April 24, 2025
Nathan
United KingdomNo pool and need to drive to get into town.
Lovely hotel, restaurant, local trails and staff!
Stayed in April 2025
Reviewed: April 20, 2025
Sara
United StatesGreat service, excellent staff, amazing food. Beautiful location.
Stayed in April 2025
Reviewed: April 19, 2025
Andrew
United KingdomNothing save the road up.
Set in a commanding position, surrounded by jungle, this top end Eco-Lodge delivers. Beautiful view from the upper bar patio. Lovely food. Gentle staff and zip wiring in site.
Stayed in April 2025
Reviewed: April 14, 2025
Jane
United KingdomNothing
Sustainable but extremely comfortable lodge with amazing location and restaurant.
Stayed in April 2025
Reviewed: April 7, 2025
Christina
United StatesThe restaurant was expensive for dinner but the food was exceptional and worth the price (monteverde is pricier to eat anyways).
Beautiful property in Monteverde. Staff was incredibly helpful and friendly. The bed was so comfortable. Room has been freshly remodeled and is clean and private. The breakfast is included and is Amazing! Would definitely return to this beautiful property.
Stayed in April 2025
Reviewed: April 1, 2025
Hannah
United KingdomNA
Amazing location, clean, large rooms, excellent service
Stayed in March 2025
Reviewed: March 10, 2025
Dana
United StatesExcellent restaurant, friendly staff
Stayed in March 2025
Reviewed: March 9, 2025
Susan
United StatesThe concierge employee who helped us with extra tours did not provide adequate info
Stayed in February 2025
Reviewed: March 6, 2025
Ema
Slovenia-
We loved the location of the lodge, the zip-line is just above (3 min walk) and the animal night tour starts at the lodge (the tour guide was very knowledgeable). The room was clean and nice, dinner by the fire fancy and cosy. The breakfast was exceptionally good.
Stayed in February 2025
Reviewed: February 22, 2025
Agnieszka
United StatesLack of a mini fridge in the room. My husband also missed having a tv but I loved not having it!
I liked the nature trails and spectacular view from the restaurant.
Stayed in February 2025
Reviewed: February 18, 2025
Caroline
United KingdomNothing
Extraordinary location. Very peaceful and beautiful. Lovely staff.
Stayed in February 2025
Reviewed: January 24, 2025
Sally
United Kingdomnothing
Wonderful location, sunsets from the restaurant were spectacular whilst watching humming birds feed a few feet away, great food and drink. Wonderful!
Stayed in January 2025
Reviewed: January 23, 2025
Sararaner
United StatesWe loved everything.
We really enjoyed this property! It was secluded and absolutely stunning. There were so many animals and birds but the best was the hummingbirds at breakfast every morning! We also enjoyed the hiking trails onsite. Everything was clean and comfortable!
Stayed in January 2025
Reviewed: January 15, 2025
Leslie
United KingdomThe hotel offered ponchos but didn’t have enough to go around so we didn’t get any for our entire stay. The room had a small heater but wasn’t sufficient to dry anything (we were there at a particularly wet time).
Great location, unique feel. Cosy fire, clean sleek rooms.
Stayed in January 2025
Reviewed: January 7, 2025
Tim
SwitzerlandYou could hear everything from the bathroom like it’s magnified. You drop a toothbrush and the person in the bedroom thinks the wall will come down.
Beautiful little hotel complex with amazing views. The Restaurant is very nice.
Stayed in January 2025
Umag, Croatia
Marrakesh, Morocco
Reit im Winkl, Germany
Kaş, Turkey
Le Corbier, France
Spartanburg, US
Grassina, Italy
Villa de Leyva, Colombia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content