Reviews of Hotel Colonial 3 stars
Calle 11, Avenidas 2 y 6, detrás Iglesia La Soledad, 00000 San José, Costa Rica

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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewLocation
The ac sucked parking costed extra it was stated or advertised the TV didn't work
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewBreakfast was passable.
Very dirty bed sheets with stains all over. Paint falling from the walls. Luckily, we were only staying for a night.
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewWell located in central San Jose. Helpful staff. Excellent breakfast.
Not super quiet. Pool very small.
Reviewed: 9 August 2025 · Stayed in July 2025
Verified reviewThe breakfast was good. The coffee was great the beds were comfortable. The staff were very friendly.
The pool is more decorative than functional.
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewI liked the style, the pool and the feel of the place. Staff were helpful. Food was good value. It was centrally located and handy for buses.
Pool is quite small- appears bigger in photos.
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewComfortable, friendly and the room was massive
Pool looked much bigger on the pics and no one wiped the tables at breakfast time.
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewGood price for accommodation, polite staff
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewLocation, restaurant on site, charming, helpful staff
Noise through thin windows, pool a little dirty.
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in June 2025
Verified reviewLocation was excellent for walking in San Jose - easy to access tourist attractions and good restaurants. Staff were welcoming and attentive Recommend a short taxi towards Wilk Brewery for a good evening meal and drinks Quiet rooms
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewThe sheets and towels were grey. The white socks came out black after walking in the room, and there were no outlets to charge your devices.
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewGreat location in the city center, yet quiet and peaceful. The junior suite is very spacious. Nice bathroom. Very tasty breakfast.
The pool is tiny and seems to be intended for decorative purposes, rather than for swimming.
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewVery centrally located and close to the main museums and attractions and main shopping area. Very friendly staff, loved the breakfast and hospitality. Excellent choice for a stopover in the capital. Very clean too
A bit dated in terms of facilities.
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in June 2025
Verified reviewReviewed: 3 July 2025 · Stayed in June 2025
Verified reviewClean, comfortable, secured.
No hot water
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewGreat location with friendly staff and good restaurant on site
Pool was a bit small
Reviewed: 26 June 2025 · Stayed in May 2025
Verified reviewThe buffet breakfast in the morning is good.
Good location. In downtown.
Reviewed: 22 June 2025 · Stayed in May 2025
Verified reviewReviewed: 22 June 2025 · Stayed in June 2025
Verified reviewNice building. Shower good. Breakfast ok.
Toilet didn't flush, only very small pillows and strange beddings.
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewThe common spaces were nice, and the breakfast was great. The pool was a lovely feature.
Our room was a little dirty. The walls were full of dirt marks and the bathroom had mold. I had to kill a coachroache.
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewLocation was just off city center and easy to walk to activities
The beds were uncomfortable
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewThe staff was very helpful, very kind.
We just didn't like the location and there were too many flies coming through the door on the bed, eventhough the staff changed all the linens again, full off flies.We couldn't sleep well.
Reviewed: 7 June 2025 · Stayed in June 2025
Verified reviewBeautiful building within walking distance to many places.
We arrived at night and the area isn’t super great. When we got to our room we noticed there were bugs all over the curtains and BOTH the beds. We were able to get our rooms switched though.