Reviews of Hotel Arboleda
Quepos Hotel Arboleda Quepos Hotel Arboleda, 60601 Quepos, Costa Rica
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 13 February 2025 · Stayed in February 2025
Verified reviewIt had a very nice pool and direct access to the beach
The password didn’t work for Wi-Fi. The hill was a little much for us old folks
Reviewed: 1 January 2025 · Stayed in December 2024
Verified reviewLocation- Direct ocean access
Rooms were dated. It had a bad musky smell due to wetness.
Reviewed: 4 March 2024 · Stayed in March 2024
Verified reviewIt was on the beach
It wasn’t clean, staff wasn’t too friendly
Reviewed: 26 February 2024 · Stayed in February 2024
Verified reviewArboleda is a delightful "old lady of an hotel ... slightly dated, very well priced and the location is fantastic! Beautiful beach front on the quiet side of the beach with loungers and walking distance to the Manuel Antonio National Park. We enjoyed the hospitality of the family run establishment and the charm of yesteryear ! They also make a great Pina Colada!!
Plumbing in and around Manuel Antonio is an issue so a bit unsophisticated.
Reviewed: 26 February 2024 · Stayed in February 2024
Verified reviewThe beach was rad! However they close the gates at 5pm What in the world
Let me count the ways. Rooms were horrid and dirty. Mattress was from 1971! Toilet would not flush. Shower was a drip! Sink water had bits and dirt co I go out! The pool was covered in monkey poop.... shall I go on!?
Reviewed: 23 January 2024 · Stayed in January 2024
Verified reviewThis hotel is best suited for visits by car. It is located on the bottom of a very steep hill which makes both walking up to find public transportation or taxis hard work.
Reviewed: 20 January 2024 · Stayed in December 2023
Verified reviewLocation Location Location..beach is steps away and BEAUTIFUL! hotel is ok, not luxury by any means but clean, air condition worked great, shower was good and perfect for us.
Reviewed: 7 January 2024 · Stayed in January 2024
Verified reviewReviewed: 29 December 2023 · Stayed in December 2023
Verified reviewWe pretty much had the whole place to ourselves. The rooms were all right in a row together and had A/C. We saw lots of wildlife.
I booked 4 rooms. One didn't have a fridge, two didn't have TVs. The internet only worked about 5% of the time, the network would just disappear. I got shocked by the shower head while taking a shower. There was often no water and it went out right when we were trying to shower before checkout. The toilet tank in one room didn't fill up and I had to fill it up with a cup from the sink in order to flush. The rooms are not right on the beach. It was a very narrow and steep drive up to the main road and not easily walkable. The restaurant closest to the beach and the rooms closes at 3pm. The pool area doesn't have enough chairs and the ground around the pool is extremely uncomfortable to walk on without shoes. General lack in upkeep of the outdoor stairs, no rails.
Reviewed: 4 September 2023 · Stayed in September 2023
Verified reviewClose to ocean
Down steep hill. Hasn’t been renovated in prob 50 years. Couldn’t find any staff at all. Felt like I was in the 1970s
Reviewed: 21 April 2023 · Stayed in April 2023
Verified reviewReviewed: 14 April 2023 · Stayed in April 2023
Verified reviewReviewed: 6 April 2023 · Stayed in April 2023
Verified reviewReviewed: 5 March 2023 · Stayed in February 2023
Verified reviewReviewed: 27 February 2023 · Stayed in February 2023
Verified reviewProximity to beach was good. Fridges in room
Had to rent beach chairs and umbrellas which should be free to guests of the hotel. Very steep hill to get to rooms Wished they had coffee makers in rooms
Reviewed: 27 February 2023 · Stayed in February 2023
Verified reviewReviewed: 23 February 2023 · Stayed in February 2023
Verified reviewThis beachfront hotel is located on a farm that the owners family purchased in the 1950's. It still has thick forest along one side as well as a lovely garden full of birds, iguanas & white faced monkeys. A few howlers will greet the day. Scarlet macaws visit an enormous tree that is the tallest on the playa. It is located far enough away from the beach commotion near manuel antonio to be a pleasant & beautiful place to swim, chill & watch the outrageous sunset. It is very sweetly quaint & local with lace curtains & a balcony to sit & catch the breeze. Very clean & comfortable. The family runs it & they are gracious & kind.
The driveway is steep & hectic but do-able. The facility struggles a bit with age but is well maintained.
Reviewed: 22 February 2023 · Stayed in February 2023
Verified reviewthe only thing great about this place is it’s proximity to the beach.
the cabin is outdated and not very clean. there was light coming into the room from the gap under the door. the electric plugs were hard to get to.
Reviewed: 12 February 2023 · Stayed in February 2023
Verified reviewGreat place. Close to an amazing beach. Nice rooms. Super cool bathroom.
The outdoor kitchen microwave started beeping and turned on, on its own at 3 in the morning. Freaked us out. Ghost? And we saw a snake on the patio. It looked like a fer de lance but the manager said it was a 'false' one. Hope so!
Reviewed: 9 February 2023 · Stayed in February 2023
Verified reviewstaff is great
price is too high at least fix broken sink in bathroom so customer won't fell like wallet with feet 😂 breakfast is scarce but hôtel next door has a buffet à volonté and it's cheaper
Reviewed: 31 January 2023 · Stayed in January 2023
Verified reviewReviewed: 28 January 2023 · Stayed in January 2023
Verified reviewReviewed: 9 January 2023 · Stayed in January 2023
Verified reviewThe location was great right on the beach and the friendly staff was very helpful. An easy walk to manual Antonio
I didn't like that the gate locked at 6:30 p.m.
Reviewed: 31 December 2022 · Stayed in December 2022
Verified review