9.1

Reviews of Hotel El Jardin

Moctezuma Centro , 50101 Montezuma, Costa Rica

  • Dustin

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review
  • Sheri

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review

    The location was great, right by the downtown and close to the beach and waterfall. The staff was very helpful and the pools were enjoyable. The view off of our Deck was very nice as well.

    The parking was a little difficult to get to and the path was not easy for older folks like us. Also, because it was close to town and we were there over a holiday, the noise at night went on and on. But in some ways, that was a lot of fun.

    Property response:

    Hi Sheri, Thank you for your review! We really appreciate it! We're glad to hear you liked our hotel and its central location near the beach, the waterfall, and the best restaurants in town. Being so close to the town center and the beach, there may be a party one night that causes some noise, which we can't control. We hope to see you back soon. Best regards.

    Hi Sheri, Thank you for your review! We really appreciate it! We're glad to hear you liked our hotel and its central location near the beach, the waterfall, and the best restaurants in town. Being so close to the town center and the bea… Show more

    Hotel El Jardin
    27 August 2025
  • Stacey

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review

    Nice pool area. Great, friendly staff. Location was close to the beach. Bit of a noisy area in the evening but they sent us a message beforehand letting us know where our room was would be loud so that was appreciated, wore earplugs to sleep and it was fine! If I were staying here again I would make sure to book a room with a hammock outside it!

    Not the best parking situation Bed was hard and pillows really flat.

    Property response:

    Hello Stacey, Thank you for your review! We're glad to hear you liked our hotel and and our two levels swimming pool. Being so close to the town center and the beach, there may be a party one night that causes some noise, which we can't control. The whole town is just a hill so for us to make our parking has to be like this just a little up in the hill. We hope to see you back over here! Best regards.

    Hello Stacey, Thank you for your review! We're glad to hear you liked our hotel and and our two levels swimming pool. Being so close to the town center and the beach, there may be a party one night that causes some noise, which we can&#… Show more

    Hotel El Jardin
    27 August 2025
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  • Clau

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review
  • Lily

    Reviewed: 8 August 2025 · Stayed in August 2025

    Verified review

    Everything was great except for 2 things. Staff were friendly and helpful, pools were clean and inviting, we used the pools a few times. Property surrounded by beautiful and lush vegetation. Rooms were clean and comfortable.

    Internet was spotty and weak throughout our 5 nights stay, perhaps because all of us were on wifi at the same time. Parking was absolutely awful for us with the steep incline and dangerous blind spots, perhaps not for others who are used to driving CR roads.

    Property response:

    Hello Lily! Thank you so much for your comment! We're glad to know that our staff treated you the way you deserved. We're also happy to know that you really liked the room and the pool. We're glad to know that you liked the cleanliness of the hotel! We're sorry about the internet problems! We have high-speed fiber optics, but there were several power outages these days, and this caused the internet to go down at times! Although we have a battery-powered power supply, the signal still stops. Regarding parking, Montezuma is a mountain that rises from the beach, so we weren't able to provide parking with an easily accessible entrance. Best regards.

    Hello Lily! Thank you so much for your comment! We're glad to know that our staff treated you the way you deserved. We're also happy to know that you really liked the room and the pool. We're glad to know that you liked the clea… Show more

    Hotel El Jardin
    8 August 2025
  • Sandra

    Reviewed: 27 July 2025 · Stayed in July 2025

    Verified review

    The location was excellent… a few steps From Montezuma village and supermarket. The seimming pool was really nice

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  • Maria

    Reviewed: 22 July 2025 · Stayed in July 2025

    Verified review

    Location, amenities, staff, all was exceptional!

    Anything!

  • Louise

    Reviewed: 16 July 2025 · Stayed in July 2025

    Verified review

    Veranda and pool area are great and clean. Very nice staff. Pay a little more and book the rooms which are not facing the street for a much better experience. Great to relax.

    Shower could be better. Rooms are not very soundproof.

  • Jessica

    Reviewed: 15 July 2025 · Stayed in July 2025

    Verified review

    Really nice hotel within the perfect distance of Montezuma beach, restaurants, shops and the waterfalls! The staff were all lovely and very helpful. They even offer tour and activity services at the front desk for a good price (better than some of the other kiosks in the area). It was my partner’s birthday and they left balloons and chocolates in the room, very kindly. The pool was really clean and very refreshing! Filtered water, coffee, tea and bananas offered in the reception every morning. The hammock and chairs on the balcony were lovely.

    Watch out for the reception opening times and pre warn for late check in! Only thing was there was a small hole in the mosquito net in our room but it didn’t matter as we kept the windows shut.

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  • Guilherme

    Reviewed: 13 July 2025 · Stayed in July 2025

    Verified review

    - Gabriel (The manager) is a very nice person, very friendly and helpful - good room size - nice pool area - very close to the village center (best location possible)

    - the parking lot is small and not very easy to turn the car, if there are more cars in it. But I’d definitely return to this hotel, if I’d be back to Montezuma - we were asked to pay in Collons when we arrived, which we refused. Using booking.com, it was informed USD, not Colons. If it was agreed that could have be paid in both currencies, there wouldn’t be a problema.

  • Dale

    Reviewed: 9 July 2025 · Stayed in July 2025

    Verified review
  • Teresė

    Reviewed: 9 July 2025 · Stayed in June 2025

    Verified review

    A place with a true hippie spirit, located next to a beautiful beach where a waterfall flows into the ocean – perfect for walks. Montezuma Waterfall is just a 10-minute walk away. Plenty of charming little cafés nearby.

    The shower could have had better water pressure and been a bit cleaner.

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  • Ridgway

    Reviewed: 3 July 2025 · Stayed in June 2025

    Verified review

    great location, lovely gardens

  • Sanjni

    Reviewed: 12 June 2025 · Stayed in June 2025

    Verified review

    Loved this hotel - the location is fantastic - on a hill with sea views but the town with bars and restaurant starts outside the hotel and the beach is 3 minutes walk! The staff were amazing - Gabriel was kind and chatty, and upgraded us for free to a better room away from the street noise, helped bring our bags from the car as well as respond to our many random requests ( a knife to cut fruit we bought from the market, and bags of ice for my mothers sprained ankle). The rooms are lovely - so clean, beautifully decorated with decks, sun loungers and hammocks, and the bed was the comfiest we slept in during our whole trip. The 2 pools are clean and a nice way to finish the day surrounded by butterflies. The free coffee and biscuits in the morning are great, and all you need with so many restaurants on the doorstep. Highly recommend!

    Parking is a few minutes away up a steep hill - but the team are so helpful with bags etc that it didn't matter at all.

    Property response:

    Hello Sanjni! Thank you so much for this very important comment. It's great to know you really liked our hotel and that you had a great time. It's great that you liked the location, the service provided by our staff, our pool, and the complimentary morning coffee. We don't offer breakfast, but a morning coffee definitely helps make for a nice day! ;) Greetings from Montezuma

    Hello Sanjni! Thank you so much for this very important comment. It's great to know you really liked our hotel and that you had a great time. It's great that you liked the location, the service provided by our staff, our pool, and… Show more

    Hotel El Jardin
    26 June 2025
  • Dawn

    Reviewed: 8 June 2025 · Stayed in June 2025

    Verified review

    The hotel provided complimentary coffee and bananas every morning. Gabriel, at front desk reception, was so friendly and helpful. It sounds cliche but he really made us feel welcome. He helped us find a way to get our laundry done as well. Hotel was in a central location. We had a room next to the pool. We loved the pool, perfect temp, and most importantly the room was very clean and air conditioned.

    I honestly can’t think of anything.

    Property response:

    Hi Dawn, thank you for your comment. We're glad to hear you had a great time at our hotel! We're glad to know that our staff was excellent. We're also glad you enjoyed our pool and the complimentary coffee we gave you in the morning :) Greetings from Montezuma

    Hi Dawn, thank you for your comment. We're glad to hear you had a great time at our hotel! We're glad to know that our staff was excellent. We're also glad you enjoyed our pool and the complimentary coffee we gave you in the mo… Show more

    Hotel El Jardin
    26 June 2025
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  • Srdan

    Reviewed: 24 May 2025 · Stayed in May 2025

    Verified review

    Very cool guy at the reception. I arrived soaking wet in the evening and they were able to dry my clothes. I definitely recommend this place

    Property response:

    Hello! Srdan! Thank you so much for this comment! We're so glad our staff was so helpful and attentive! Good luck on your travels and adventures around the world by motorcycle! Greetings from Montezuma

    Hotel El Jardin
    26 May 2025
  • Leah

    Reviewed: 21 May 2025 · Stayed in May 2025

    Verified review

    Five stars! Gabriel and staff provided excellent communication and helped me with a late check in when my travel was delayed. Comfortable, clean and gorgeous views. I used the pool and hammock daily. You can hear Howler Monkeys and other wildlife on the property. I highly recommend :) Pura Vida!

    Property response:

    Hello Leah, it was a pleasure serving you! We're so glad you liked everything at the hotel. We hope to see you here in the future, when you decide to come to Montezuma again! Best regards from the entire staff.

    Hotel El Jardin
    22 May 2025
  • Cassandra

    Reviewed: 20 May 2025 · Stayed in April 2025

    Verified review
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  • Philip

    Reviewed: 19 May 2025 · Stayed in May 2025

    Verified review

    Helpful staff, good price, clean. Budget price for private room and bathroom for solo traveller with view Ocean and monkeys. super helpful and friendly staff, thanks Gabriel for helping being friendly and helpful in booking tours, massages, restaurants. Advised me to check on weather of the day before booking Isla Tortuga tour, warn me on weather for waterfall hike, even made me a song (with AI)! Truly vibing the friendly and chill energy of CR. Pool is fine. good for a quick dop after a hot day. Location is right by everything in the small town - beaches (3mins walk), tours operators, massage, good, supermarket, waterfall (15mins walk to trailhead). Only thing is the last stretch by the hostel is right on the main road with no much street light or sidewalks. saw how long monkeys right outside my room the last day.

    Room with AC is fine but not great water pressure or warm, does not bother me for the weather, but would be perfect once it has been fixed.

    Property response:

    Hello Philip, We're so glad you liked everything at the hotel. It was a pleasure serving you, and we're glad our staff provided the service you deserved. It's also great to know you liked our strategic location near the beach, the waterfall, and the best restaurants in town. I hope the municipality will soon build sidewalks and better streetlights. They have a plan to improve the town and make it even more beautiful. We hope to see you here in the future. Best regards from Montezuma.

    Hello Philip, We're so glad you liked everything at the hotel. It was a pleasure serving you, and we're glad our staff provided the service you deserved. It's also great to know you liked our strategic location near the beach, t… Show more

    Hotel El Jardin
    22 May 2025
  • Ayala

    Reviewed: 14 May 2025 · Stayed in May 2025

    Verified review
  • Tricia

    Reviewed: 13 May 2025 · Stayed in May 2025

    Verified review

    Staff was friendly, walking distance to beaches and restaurants was a plus!

    Parking could be improved.

    Property response:

    Hello Tricia! Thank you for choosing us as your hotel in Montezuma! We're so happy to know our staff treated you as you deserved. We're glad you liked our strategic location, close to the beach, the waterfall, and the best restaurants in town. We hope to see you again soon! Best regards from Montezuma!

    Hello Tricia! Thank you for choosing us as your hotel in Montezuma! We're so happy to know our staff treated you as you deserved. We're glad you liked our strategic location, close to the beach, the waterfall, and the best restauran… Show more

    Hotel El Jardin
    17 May 2025
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  • Steven

    Reviewed: 12 May 2025 · Stayed in February 2025

    Verified review
  • Letitia

    Reviewed: 9 May 2025 · Stayed in May 2025

    Verified review

    The Staff!!! Gabriel, Mercedes, and Jose are All Wonderful!!!! Hotel is Beautiful & Clean!⭐️⭐️⭐️⭐️⭐️

    Everything was Perfect!

    Property response:

    Hello Leticia! We're so happy about your comment! We're flattered to know our staff treated you the way you deserved. It's also great to know you loved the hotel. We hope you return soon! Greetings from Moctezuma

    Hotel El Jardin
    17 May 2025
  • Ned

    Reviewed: 9 May 2025 · Stayed in April 2025

    Verified review
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  • Pilar

    Reviewed: 9 May 2025 · Stayed in May 2025

    Verified review

    Comfortable room and very friendly host

    Property response:

    Hello Pilar! Your comment makes us very happy! It was a pleasure for our staff to meet you. We hope the rest of your trip to the country was wonderful! Best regards from Montezuma

    Hotel El Jardin
    17 May 2025
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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