From the Catholic Church in La Fortuna 5 km northwest, road to Volcano National Park, main street on the righ hand side., 21007 Fortuna, Costa Rica
#11 of 118 hotels in Fortuna
Guests' ChoiceBased on 460 hotel reviews
9.3Cleanliness
9.7
Comfort
9.6
Location
9.6
Facilities
9.6
Staff
9.7
Value for money
8.9
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 August 2025
Gunjan
United StatesBreakfast was meh especially if you don’t like eggs. It was the same set of items every day.
Beautiful. Love how they care for the animals and birds. Stunning backdrop.
Stayed in August 2025
Reviewed: 22 August 2025
Forestier
United KingdomFood is ok ish. Price are high for the value of the food and breakfast has limited choices.
Pool, hot springs, activities proposed. Great reception staff! particularly Leonel Corella Hidalgo
Stayed in August 2025
Reviewed: 15 August 2025
Laura
ItalyIt needs a bit of maintenance. The room doors barely close, a bit dark rooms also given that it normally rains you might want more light
The service was amazing. Property has nice facilities like pools, birds feeding area, farm, etc
Stayed in August 2025
Reviewed: 12 August 2025
Ben
United StatesNo issues
Beautiful property
Stayed in August 2025
Reviewed: 27 July 2025
Pasquale
SwitzerlandThe property is so nice in the middle of the nature with private hot spring and right in front of the vulcano. We saw a sloth and a toucan and other animals inside the property.
Stayed in July 2025
Reviewed: 26 July 2025
Aileen
United StatesProperty was private and well situated. The staff were friendly, the hot springs on site were amazing.
Stayed in July 2025
Reviewed: 13 July 2025
Heather
United StatesI only wish there were a few more options for breakfast.
Loved the hot springs and the ability to coordinate activities through the hotel!
Stayed in July 2025
Reviewed: 8 July 2025
Ww
United StatesAlmost nothig
Location Staff Breakfast Thermal Animals
Stayed in June 2025
Reviewed: 22 June 2025
Michelle
United StatesI wish the bar was open to get/return towels before checkout.
I loved the animals roaming, hot springs and beautiful plants.
Stayed in June 2025
Reviewed: 9 June 2025
Melissa
United StatesThe breakfast was good...lots of options and fresh fruit. The room was beautiful with a VERY comfortable bed. It was also very clean. The springs were also nice. We also liked the location. Everything was within 10 minutes from our stay.
Stayed in June 2025
Reviewed: 7 June 2025
Aquiles
United StatesAmazing
Stayed in June 2025
Reviewed: 29 May 2025
Jaime
United StatesNothing!
This place is a paradise! The grounds are absolutely stunning and the hot springs are soothing and gorgeous. We loved our room and the whole property is so clean and inviting. We loved visiting the farm and all the animals. The peacocks were so fun to watch. The staff were so friendly and welcoming. Th restaurant onsite was delicious. One night, we had food delivered to the hot springs area. There’s a great bar there also. Breakfast was delicious and cooked to order.
Stayed in May 2025
Reviewed: 28 May 2025
Santos
United StatesLeaving.
Exceptional in every way. It is gorgeous. It exceeded the reviews, pics. The staff is extremely friendly and professional and the attention to detail was superb. Most, if not all, of the food served was sourced from their organic gardens and farm, on-site. The hot springs are on-site and exclusive to their guests. The whole experience was outstanding. Superb. Second to none.
Stayed in May 2025
Reviewed: 24 May 2025
Charlotte
United StatesBeautiful property but the front desk staff were beyond fabulous! We arrived with a broken windshield and stressed because we don’t speak Spanish so they immediately translated texts with the car rental and called them for us to set in motion getting a new car. They texted us when car arrived. They found us at pools when insurance person arrived. They gave us directions to Claro in town, booked tours for us, and showed us WhatsApp shortcut. We so appreciate all their help!!!
Stayed in May 2025
Reviewed: 20 May 2025
Mahendra
United StatesNothing to dislike.
Great hot spring pools, located outside town and easy drive to Mistico Hanging Bridges’ walk. Mt Arenal behind our cabin but its top was in the clouds while we were there (4 nights). A good breakfast included.
Stayed in May 2025
Reviewed: 16 May 2025
Patricia
United StatesExceeded all expectations
It's a magical place for us on a return stay .
Stayed in May 2025
Reviewed: 14 May 2025
Jennifer
United StatesOur room could have used more towel hooks and places to hang items. With frequent visit to the pools we were lacking places to hang our swim suits and towels to allow them to dry. Wi-Fi worked ok, but there were several times when we were connect but had no bandwidth requiring the staff to have to reset the routers.
Great location with easy access to La Fortuna and Arenal Volcano but removed from the touristy hustle and bustle. Lovely grounds, pools, and rooms, with beautiful views throughout the property. Perfect spot for a family stay and home base for adventuring. We enjoyed our own hot springs pool each evening of our stay. Breakfast was decent, but a little bit more variety would have been appreciated for an extended stay.
Stayed in April 2025
Reviewed: 9 May 2025
Suzanne
United StatesThat we didn’t book a longer stay!!!
Fabulous stay!!! Highly recommend, our group of 8 people (four couples) were so impressed with the cleanliness, delicious food, immaculate farm and amazing service. Spa services top notch. This is a Don’t Miss stay in Fortuna, great value and so much more than you thought you would get!!!
Stayed in May 2025
Reviewed: 8 May 2025
Hanna
United StatesThe property is beautiful with lots of secluded nooks for privacy in a gorgeous setting. We really enjoyed the different hot springs pools and visiting the farm. The spa experience was also very memorable and a highlight. We loved the quality of the stay. We opted to eat many meals at the hotel because drinks and food were still very reasonably priced and of great quality, sourced from the farm.
Stayed in May 2025
Reviewed: 5 May 2025
Laurel
United StatesFully understandable being in the jungle - bats were living in the wall of our cabin (there was a missing exterior trim piece) and squeaking all night. Staff was very responsive and quickly worked to fix the issue. Part of the fix was a very strong smelling (but nontoxic) oily spray that could cause headaches and nausea - we have a one year old and I’m pregnant so we requested a new room and they let us switch cabins. It did leave a bit of a smell in some of our belongings as well. The only thing they could’ve done better was asked before spraying because we may have chosen to put up with the bats for one more night or move our belongings out/swap rooms first if that was an option. Overall they did great and it didn’t ruin our stay!
The hot springs were amazing and very relaxing, food was great (we ate at the restaurant or pool bar most nights), cabins were very nice and cute, farm was fun. It was a little oasis. Great for small kids with the playground, farm, and warm pools! Staff was so nice, helpful, responsive, and welcoming. Short drive to downtown La Fortuna. We would definitely return.
Stayed in May 2025
Reviewed: 2 May 2025
Chantal
CanadaNa
The rooms and the hot springs
Stayed in April 2025
Reviewed: 24 April 2025
Steven
CanadaThe prices for food and drinks were a bit high for the price paid for the room.
Beautiful lush gardens. The hot spring pools were extremely nice and quite private from the rest of the resort. The staff were very friendly and always able to help with any questions.
Stayed in April 2025
Reviewed: 18 April 2025
Megan
United StatesThe grounds were amazing… hot springs and farm were lovely, abundant wildlife and we enjoyed the breakfast and onsite dinner we ate. The kids had a blast with all they could do on site. Our villa was very close to the road which was noisy, exterior door would not close if not locked (lots of bugs coming in), very creaky bed, needs blackout blinds, some toilet issues. Expensive for what it is. If we stayed again would definitely request a villa away from road
Stayed in March 2025
Reviewed: 14 April 2025
Nubia
United StatesVery spacious, comfortable, and very clean. The view of the volcano is breathtaking. It is right next to the river and very close to town. We took an Uber for $ 3.00.
Stayed in March 2025
Panglao, Philippines
Tourrettes-sur-Loup, France
London, UK
Slatina, Romania
Pollença, Spain
Los Angeles, USA
Bingol, Turkey
Heiligenblut, Austria
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content