Noisy (possibly water pumps). Fan wasn’t working but fixed as soon as we reported it. Asked to borrow an iron, which was forthcoming but no board or anywhere to use it. Breakfast - food/juice etc not replenished, and tables not cleared . General attitude of breakfast team could improve.

Great location, nice hotel, and good value. Nice common area on 1st floor for playing cards etc.

Stayed in August 2025

San Jose

It was very nice and quite central. San Jose for me not best city to stay in. If ever staying over in SJ again, will choose Fleur de Lys again.

Stayed in August 2025

There are no lifts in the hotel, this didn't worry us, but be prepared you may need to carry your bags up stairs.

This is a really lovely hotel. It has a nice feel to it. It's very close to the city centre and the museum. The staff were very friendly.

Stayed in August 2025

The bed was hard

Location, breakfast ans staff

Stayed in July 2025

Despite booking a double room with twin beds explicitly, we were given a tiny room on third floor with one queensize bed. Upon check-in, I asked the receptionist whether the room had two separate beds for two gentlemen? She said yes and sent us carrying the heavy luggage to third floor (Fleur de Lys does not have a lift). I did not accept the room and we were given room CALA on first floor, a tiny, dark, smelly room without a window but with two beds. I spoke to Carolina, the manager on duty the following morning requesting a room like I saw opposite the room we occupied for the night, matching the pics I saw on this platform too when I booked. Luckily we could change to a very spacey room ACUZECA, happily settling for the second night. Conclusion: Rooms seem to be given randomly and if you are unlucky, you do not get what you saw when you booked. Fleur de Lys is still very good value for money but not when you are given a room which is a totally different category regarding comfort.

Convenient location. Still pretty good value for money. Carolina, the friendly, helpful manager who sorted out the room change. Good Wifi. Fair-good breakfast choice and good service.

Stayed in July 2025

Nothing.

Lovely staff. Nice location and rooms. Breakfast was varied.

Stayed in July 2025

Clean and tidy rooms great city location and very friendly and informative staff. Tasty breakfast

Stayed in July 2025

The commuter train is very close to the hotel and runs regularly.

The room was comfortable and the breakfast provided was very good.

Stayed in July 2025

Breakfast too late for our departure but we got some coffee and fruit

We only stayed for the night, late check-in and early checkout

Stayed in July 2025

Hotel Fleur de Lys is definitely a great starting point for arriving in Costa Rica. It’s very well located, with lots of restaurants and the main shopping street just around the corner.

Stayed in April 2025

The cafe for breakfast is a little dingy!

Beautiful rooms and love the wooden floors and interiors.

Stayed in May 2025

You can hear your neighbors making love. I felt invaded and uncomfortable because of it. The walls are not very thick.

It’s clean and downtown

Stayed in June 2025

The location was okay, the place was clean and the breakfast was delicious

Stayed in June 2025

No shampoo and conditioner in bathroom just a wall soap

The terrace is very nice and the staff

Stayed in June 2025

The shower was broken and the bed was not particularly comfortable, but it was ok for a night.

The hotel was a one night stop before travel the next day. It was convenient to downtown and the airport. They offered a decent breakfast. I liked that each room was a little unique and we had a small balcony facing into the stairwell, which was cute.

Stayed in May 2025

Their bar is permanently closed.

Beautiful colonial building tastefully decorated. Good location next to national museum and town centre

Stayed in May 2025

It s a bit shame To ask a customer who paid 130 dollars for 3 nights To paid a battle of water (hot) which he found on the table and which he used half To rinse his mouth especially since in the lobby the cold water is offred for free...

Thé hôtel was very Amazing. ...however there is a small inconvenience, thé sound signals of thé trains which pass not far from the hôtel even late at nignt.but it s not big probleme. ..

Stayed in May 2025

Breakfast could be replaced more ofensa.

Nice hotel, my room was really confortable and personal was helpful.

Stayed in May 2025

I didn’t like that the plugs were away from the beds and the shower was not easy to turn on. I asked for a airport pick up and they did not come and therefore had to find another way to the hotel. On the facilities it said there was air conditioning, but it was just a fan.

I liked the outdoor space in the front was comfortable and nice. The breakfast was decent.

Stayed in April 2025

Had no window No kettle

Beautiful building Great buffet breakfast Comfy bed

Stayed in April 2025

Sadly we had to leave on a tour before the breakfast time, not really the hotels fault!

Nice property near the centre of the city.

Stayed in April 2025

Train noise

Stayed in April 2025

Third floor room is right next to train tracks. Train runs Monday thru Friday starting at 5:30. At least 7 trains in succession with horn and strong vibrations. Maybe not as loud downstairs. Fine on weekends.

Excellent location

Stayed in April 2025

Good location and good breakfast

Stayed in March 2025