La Fortuna, Fortuna, Costa Rica
#10 of 118 hotels in Fortuna
Guests' ChoiceBased on 151 hotel reviews
9.5Cleanliness
9.7
Comfort
9.8
Location
9.3
Facilities
9.6
Staff
9.6
Value for money
9.4
Free WiFi
9.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 30 August 2025
Friedrich
BelgiumWe stayed for 5 nights in Fortuna retreat and we enjoyed our stay very much. The view from the balcony on the Arenal Vulcano was absolutely stunning. We even had dinner early just to be on time for the sunset on the balcony. The room was very spacious and comfortable. The staff very friendly and helpful. We booked an activity directly through the hotel which made things a lot easier. The breakfast was located in the hotel next door and was very good. It’s definitely worth taking a stroll through the garden/jungle of the hotel where the breakfast is located, which has also a butterfly oasis which hotel guests can access for free and it’s pretty amazing. It was also possible to book the breakfast to go, which we took advantage of a few times to leave early for some trips.
Stayed in August 2025
Reviewed: 28 August 2025
Paula
United KingdomSlightly out of town
Lovely rooms and bathrooms with fantastic views - especially from the upstairs rooms.
Stayed in August 2025
Reviewed: 19 August 2025
Gayelea
United StatesThe Breakfast was good but the location was excellent.
Stayed in August 2025
Reviewed: 10 August 2025
Mihaela
ItalyWe loved the design of the Retreat, every villa was perfectly isolated with plants. The view of the Arenal vulcano from the room was the cherry on the cake together, of course, with the bathroom.
Stayed in August 2025
Reviewed: 30 July 2025
Helga
IcelandNot that we didn´t like it but good to know that the breakfast is in another place- a few min. walk. But that place was worth it - nice breakfast but all the animals around you was a big plus!
Just so beautiful!! A small hotel that both the room and especially the surrounding garden and THE VIEW over the volcano was exceptional. The lovely Beverling did every thing to make our stay so good even when we had to change our tours because of illness and came with a special tea for me!
Stayed in June 2025
Reviewed: 19 July 2025
Guillermo
United KingdomLoved it. Everything super new, staff were very nice. Excellent views to the volcano. Clean and amazing.
Stayed in July 2025
Reviewed: 1 July 2025
Rachel
United KingdomWe had a garden room with a fantastic view of the volcano. Couldn’t fault it, the room was immaculate and the staff were very friendly & helpful
Stayed in June 2025
Reviewed: 26 June 2025
Maria
United StatesEverything!! The location was incredible, close to everything but still quite and relaxing. We stayed in a room with a private pool and the pool was beautiful as well as the little terrace. My favorite part of the room was the bathroom, incredibly BEAUTIFUL! Highly recommended
Stayed in June 2025
Reviewed: 22 June 2025
Camelia
United KingdomBeautifully decorated rooms with stunning views. Conveniently located near a variety of restaurants and just a short walk from an excellent coffee tour, perfect for a nearby activity. Breakfast is served at a different location.
Stayed in June 2025
Reviewed: 17 June 2025
Maria
SpainEverything was perfect!
The hotel area is very quiet, clean, and full of beautiful plants and flowers, offering a clear view of the volcano. I was truly impressed by the hospitality of the reception staff — they were always ready to help with recommendations and reservations. The breakfast, served at a partner hotel just next door, was also incredibly delicious!
Stayed in June 2025
Reviewed: 10 June 2025
Denis
CanadaThis was such a beautiful property- very modern and clean and breathtaking views if you have a room on the top floor. We also had a garden view room and the wrap-around glass in the bathroom/shower was a divine experience. This is worth the money and the breakfast included (at a separate hotel a 5 min walk away) was top notch. Not only that, you can explore the premises at the restaurant which has birds, a butterfly sanctuary and lots of other wildlife in the area. A phenomenal stay!
Stayed in June 2025
Reviewed: 8 June 2025
Deem
CanadaThe coffee! I expected real coffee and real milk given the amount we're paying for our stay. Other hotels that were offered for the same rate had real coffee and milk offered! It's not a deal breaker but when you're in Costa Rica you expect the best coffee
The property is amazing and upkept beautifully. The staff went above and beyond to make sure we're comfortable, safe, and well looked after. Beverly was the absolute best. She was so helpful, comforting, warm, chatty and welcoming to us. We couldn't believe how hospitable she was. She is definately one of the main reasons we're giving this property such a high rating :)
Stayed in June 2025
Reviewed: 29 May 2025
Caitlyn
LuxembourgThe Receptionist was extremely helpful and patient, a big plus therefore. We really had an amazing time at the property. The room was high-end with a perfect little pool, it even looks better in live than on pictures.
Stayed in May 2025
Reviewed: 26 May 2025
Rice
United StatesAmazing accommodations. Landscaping and grounds were beautiful. Pool a special treat. Great breakfast option at nearby eco lodge and rainforest park. Close to town. Staff were extremely helpful with bookings, transportation, etc.
Stayed in May 2025
Reviewed: 20 May 2025
Erickson
United StatesLoved the property, it was gorgeous. Still close to town and so many beautiful plants, very private, gated parking and entry. The room was very clean and beautiful view of Arenal Volcano with our own private pool which was lovely. The shower feels like you are out in the jungle. Staff was very friendly. Enjoyed breakfast at a nearby hotel. Would highly recommend!! Was sad to leave. Also had great restaurants nearby and was very peaceful
Stayed in May 2025
Reviewed: 7 May 2025
Helen
United StatesThere’s nothing I didn’t like. It’s just important to highlight that it’s better to have a car to get around (we found it more convenient) and it’s a 5min walk to the breakfast that is being offered in a partner hotel.
We loved everything about Fortuna Retreat! Such beautiful views and modern clean rooms. The bathroom was a dream and we felt like having full privacy on our little terrace with the plunge pool. Waking up every morning with the view of the volcano was amazing and everything around our stay was so relaxing.
Stayed in May 2025
Reviewed: 30 April 2025
Claire
United StatesThe dipping pool was always in the shade so a bit cold, I didn’t realize from photos that the suite would be on the first floor. Our room was located right next to the parking lot and rode so noisy during the day when maintenance of the property was occurring.
Beautiful private space that allowed us to relax after excursions. The suite with the private pool had a beautiful view of the volcano the minute we opened up the glass doors.
Stayed in April 2025
Reviewed: 29 April 2025
Mala
United KingdomIt would have been great if breakfast was on site or if food was offered here, even if it was just a bar with snacks for example. We also had to drive into the main town as there wasn’t too much around the hotel itself in terms of restaurants, cafés or bars. Pool water was cold! Which we got used to but when the weather was a bit chilly it would’ve been nice if the water was a bit warmer
We loved our suite- it was super spacious and had everything we needed which was great. The outdoor area was lovely and private too. The staff were super friendly and checking in/out was really easy. Breakfast was tasty- there were three options 1. pancakes 2. toast 3. typical costa rican breakfast (delicious!) The hotel grounds were lovely with the plants and it felt very secure.
Stayed in April 2025
Reviewed: 28 April 2025
Emyr
United KingdomNothing everything was great!
Lovely hotel in great settings. Our view from our room was amazing, looking at the volcano. Location was very quiet and it was very easy to get Ubers to town and the main attractions. Breakfast was nice in the jungle nearby. They also gave us a free trail to walk around.
Stayed in April 2025
Reviewed: 26 April 2025
Daniele
SwitzerlandNothing…
The hosts are really friendly 😊
Stayed in April 2025
Reviewed: 25 April 2025
Angus
CanadaThe entrance to the parking was a bit difficult and although the property was very nice I feel it was very expensive. There is no bar or restaurant on site or anywhere to purchase drinks while relaxing at the retreat.
The property was beautiful with a view of the volcano ,surrounding scenery, and beautiful pool! The room was very spacious, comfortable and clean. We had a huge covered balcony to enjoy the outdoors even when it was raining. The breakfast offered at the lodge next door (around 5 min walk) was tasty with great service.
Stayed in April 2025
Reviewed: 22 April 2025
Karen
United StatesWe didn't use the pool because of the weather, but it was much smaller than expected. Not a big deal for us.
Lovely room with a gorgeous view! Bed was comfortable and the breakfast (a 5-minute walk away) was excellent - with the added bonus of fantastic bird watching. Definitely recommend!
Stayed in January 2025
Reviewed: 22 April 2025
Bianca
United StatesThe room was very clean, staff was very kind. Location great
Stayed in April 2025
Reviewed: 20 April 2025
Thilo
GermanyNice design and very comfortable
Stayed in April 2025
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content