Reviews of Gaia Collection Hotels Manuel Antonio 5 stars
Quepos, 60601 Manuel Antonio, Costa Rica

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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewFantastic property ! Recommend 100%
Thank you so much for your wonderful comment! We are delighted to know you had such a fantastic experience with us and that you recommend Gaia 100%. Your kind words truly motivate our team to continue offering the best personalized service in the unique natural setting of Manuel Antonio. We look forward to welcoming you back for another memorable stay very soon. Pura vida and best regards.
Thank you so much for your wonderful comment! We are delighted to know you had such a fantastic experience with us and that you recommend Gaia 100%. Your kind words truly motivate our team to continue offering the best personalized service … Show more
Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewExcellent location. High standard room. Very clean and special. Charming and helpful staff. Very good restaurant. A hotel that also carries out activities to preserve nature in a professional and serious manner. The hotel assigned us a staff member, Gary, a courteous professional with an amazing sense of service and tourism. Gary accompanied us for another two or three weeks before arrival, offered us service, and was available for any questions and requests even during our stay.
Thank you very much for your thoughtful review. We are delighted to know you enjoyed our excellent location, high-standard rooms, cleanliness, and the charm of our staff, as well as the culinary experience at our restaurant. We also truly appreciate your recognition of our conservation efforts — protecting nature is a fundamental part of our mission at Gaia, and it is wonderful to know this was meaningful to you. A special thanks for your kind words about Gary. His professionalism, courtesy, and dedication to service are indeed remarkable, and we are so pleased he made your experience even more special from the planning stage through your stay. On behalf of our entire team, it was a great pleasure to host you, and we look forward to welcoming you back for another unforgettable stay in paradise. Pura Vida
Thank you very much for your thoughtful review. We are delighted to know you enjoyed our excellent location, high-standard rooms, cleanliness, and the charm of our staff, as well as the culinary experience at our restaurant. We also truly … Show more
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewOur experience at this hotel in Manuel Antonio was great, mostly thanks to the incredible service. From the moment we arrived, we felt truly cared for. The welcome drink, the farewell gifts, and every small detail in between made us feel special. Gary, our personal concierge, was exceptional, kind, efficient, and always available. He helped us plan our days, answered every question (even beyond hotel matters), and made sure everything ran smoothly. On our last day, he organized everything so we could enjoy the beach stress-free: we left our luggage safely, came back to shower, and checked out without a rush. We’re so grateful for his thoughtful support throughout our stay. Clarence, our guide to Manuel Antonio Park, gave us one of the best experiences of our trip. Thanks to his knowledge and dedication, we saw a wide variety of animals and captured great photos of sloths, monkeys, birds, etc. He truly went the extra mile to make the visit meaningful. The hotel offers a shuttle service to the beach and the national park, with towels and water bottles on demand. We could leave the car safely at the hôtel and not worry about parking. The internal cart rides were also super cool, the drivers would stop to show us sloths and macaws along the way! The view form the restaurant is spectacular. Breakfast was nice and the atmosphere was calm and relaxing.. Overall, we truly recommend this place and would absolutely return!
If we had to mention two small downsides: the lack of a jacuzzi in the pool area, and the fact that for the price, a second real bed would have been better than a sofa bed, though we were aware of that when booking. However, the bes was super comfortable and big.
Thank you sincerely for such a thoughtful and detailed review. It brings us great joy to know that your experience at Gaia Hotel & Reserve was so positive and that you felt truly cared for throughout your stay. We’re especially grateful for your kind recognition of Gary and Clarence—both will be thrilled to know that their dedication and personalized attention made such a lasting impression. It's wonderful to hear that you enjoyed the shuttle services, wildlife encounters, peaceful atmosphere, and the views from our restaurant. Regarding your comment about the sofa bed, we truly appreciate your honest feedback. It is the first time we've received a remark of this kind, especially since the current models are of recent purchase, and many of our guests have found them to be practical and comfortable. Nonetheless, we will certainly take your observation into account as we continuously strive to improve every detail of our guests’ experience. We also thank you for your note about the jacuzzi—we understand how it could enhance the pool area and will keep this in mind for future improvements. Thank you once again for your kind recommendation. It was a true pleasure to host you, and we look forward to welcoming you back for another unforgettable stay in Manuel Antonio. Pura Vida
Thank you sincerely for such a thoughtful and detailed review. It brings us great joy to know that your experience at Gaia Hotel & Reserve was so positive and that you felt truly cared for throughout your stay. We’re especially gratefu… Show more
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewIts location, the wildlife, food but especially the staff.
Nothing was great
Dear Simone. Thank you sincerely for your kind words and for recommending Gaia Hotel & Reserve. We’re thrilled to know you enjoyed our unique location, the surrounding wildlife, our culinary offerings, and most of all, the service provided by our dedicated staff. It was a pleasure to host you, and we hope to have the opportunity to welcome you back for another memorable stay in the heart of Manuel Antonio. Pura Vida Carlos Ruiz GM - Gaia Hotel & Reserve
Dear Simone. Thank you sincerely for your kind words and for recommending Gaia Hotel & Reserve. We’re thrilled to know you enjoyed our unique location, the surrounding wildlife, our culinary offerings, and most of all, the service prov… Show more
Reviewed: 31 May 2025 · Stayed in May 2025
Verified reviewReviewed: 24 May 2025 · Stayed in May 2025
Verified reviewI had a lovely stay at Gaia Collection! The highlight of the experience was definitely the staff – everyone was incredibly friendly, attentive, and went above and beyond to make us feel welcome. The food was another standout – every meal we had was fresh, flavorful, and beautifully presented. While the hotel installations are showing some signs of age and could use a bit of updating, everything was clean and functional. Considering the service, food, and location, the price felt very fair. Overall, a great value for a relaxing stay in Manuel Antonio. Would definitely recommend!
everything was good
Dear Guillermo, Thank you so much for your thoughtful and generous review. We’re truly delighted to hear that your stay at Gaia Collection was such a positive and relaxing experience. It’s especially rewarding to know that our team made you feel welcome and well cared for—your kind words about their service mean a great deal to us. We’re also very pleased that you enjoyed the cuisine; our culinary team takes great pride in offering fresh, beautifully crafted meals. We appreciate your feedback regarding the installations. Gaia is a classic-style boutique property, and while we maintain everything with great care, we are always looking for opportunities to refresh and enhance the guest experience while preserving our original charm. Thank you again for your recommendation. It was a pleasure having you with us, and we hope to welcome you back to Gaia Hotel & Reserve in the near future. Pura vida
Dear Guillermo, Thank you so much for your thoughtful and generous review. We’re truly delighted to hear that your stay at Gaia Collection was such a positive and relaxing experience. It’s especially rewarding to know that our team made y… Show more
Reviewed: 13 May 2025 · Stayed in April 2025
Verified reviewReviewed: 4 May 2025 · Stayed in April 2025
Verified reviewThe staff will go above and beyond to make you feel special. The guys driving the buggies are incredibly nice and they will show you sloths! You will have a dedicated member of staff answering all your queries. We had Pamela who was very prompt and sweet. There is a Macao’s rescue centre inside the property land and it is possible to visit it for free with a guide. The guide, Clarence, is SO good that we decided to go to Manuel Antonio park only because he was leading the visit. It really worth it! We booked one night and we extended one more night And finally, you can see sloths 🦥!
The building isn’t particularly nice, but what matters is the lush glorious forest all around. The bathroom’s room is a sliding panel, so there is no intimacy.
Dear Maddalena. We are delighted with your comment following your recent visit to Gaia Hotel & Reserve. Our Red Macaw reintroduction program is a special attraction, and we are proud to take care of the nature of the Manuel Antonio area. We will extend our best wishes to Clarence. We look forward to your next visit. Carlos Ruiz GM
Dear Maddalena. We are delighted with your comment following your recent visit to Gaia Hotel & Reserve. Our Red Macaw reintroduction program is a special attraction, and we are proud to take care of the nature of the Manuel Antonio are… Show more
Reviewed: 30 April 2025 · Stayed in April 2025
Verified reviewReviewed: 3 April 2025 · Stayed in April 2025
Verified reviewThe service was truly five-star—attentive, professional, and exceptional. However, the hotel itself needs some updating and lacks the vibrant atmosphere expected of a true luxury stay. If top-tier hospitality is your priority, this is a great choice, but the hotel could use a refresh.
We appreciate your recent visit to Gaia Hotel & Reserve. We appreciate your comments and look forward to welcoming you back. Best regards. Carlos Ruiz GM
Reviewed: 2 April 2025 · Stayed in April 2025
Verified reviewOutstanding service, extremely friendly and professional staff, spacious room with nice terrace and comfortable bed. Amazing walk in shower
Thank you for your stay with us. We look forward to your next visit. Carlos Ruiz GM
Reviewed: 1 April 2025 · Stayed in March 2025
Verified reviewGood location, very friendly staff
Dated property, variable service in restaurant
Thank you for choosing Gaia Hotel & Reserve. We are impressed by your rating, as one of our most highly rated services is our food and beverages. Everything is freshly prepared with top-quality ingredients, ensuring a pleasant dining experience. We would have liked to correct any detail from the moment you stayed with us, but we have no reports of your observations. We look forward to hearing from you so we can change your perception of our service. Carlos Ruiz GM
Thank you for choosing Gaia Hotel & Reserve. We are impressed by your rating, as one of our most highly rated services is our food and beverages. Everything is freshly prepared with top-quality ingredients, ensuring a pleasant dining ex… Show more
Reviewed: 19 February 2025 · Stayed in February 2025
Verified reviewReviewed: 19 February 2025 · Stayed in February 2025
Verified reviewEverything! Especially the staff
Walls are a little thin in the villas. But tbh i think we just had noisy neighbours
Dear Julian, Thank you for your fantastic review! We’re so happy to hear that you loved everything about your stay, especially our amazing staff—they truly take pride in making every guest feel at home. We appreciate your feedback about the villa walls, and we’re sorry if noise from neighboring guests impacted your experience. While we strive to provide a peaceful and relaxing atmosphere, we understand that occasional noise can be a challenge. Please know that we’re always happy to assist in these situations to ensure maximum comfort for our guests. We’d love to welcome you back for another memorable stay in paradise—hopefully with quieter neighbors next time! 😄 Pura Vida, Gaia Collection Hotels Team 🌿✨
Dear Julian, Thank you for your fantastic review! We’re so happy to hear that you loved everything about your stay, especially our amazing staff—they truly take pride in making every guest feel at home. We appreciate your feedback about t… Show more
Reviewed: 12 February 2025 · Stayed in January 2025
Verified reviewReviewed: 31 January 2025 · Stayed in January 2025
Verified reviewThe resort, room,, swimming pools, restaurant and meals, together with an incredible staff!
Nothing!
Dear John, Thank you for your fantastic review! We’re absolutely thrilled that you enjoyed every aspect of your stay—from the resort and rooms to our swimming pools, restaurant, and meals. Most of all, we’re delighted that our incredible staff made your experience even more special! It was truly a pleasure hosting you, and we’d love to welcome you back for another unforgettable getaway in our tropical paradise. Until next time—Pura Vida! 🌿✨ Warm regards, Gaia Collection Hotels Team
Dear John, Thank you for your fantastic review! We’re absolutely thrilled that you enjoyed every aspect of your stay—from the resort and rooms to our swimming pools, restaurant, and meals. Most of all, we’re delighted that our incredible s… Show more
Reviewed: 24 January 2025 · Stayed in January 2025
Verified reviewParadise and superb service! Every detail was spectacular and their purpose to support macaws is wonderful.
Nothing
Dear Kyrissa, Wow! Thank you for your amazing review—your words truly mean the world to us! We’re so happy to hear that your experience felt like a dream in paradise, surrounded by the beauty of the rainforest and just steps from the ocean. It’s also wonderful to know that you appreciated our dedication to superb service and our macaw conservation efforts—preserving Costa Rica’s wildlife is a cause very close to our hearts. We’d love to welcome you back anytime for another unforgettable stay in our little slice of paradise. Until then, Pura Vida! Warm regards, Gaia Hotel & Reserve Team 🌿🦜✨
Dear Kyrissa, Wow! Thank you for your amazing review—your words truly mean the world to us! We’re so happy to hear that your experience felt like a dream in paradise, surrounded by the beauty of the rainforest and just steps from the ocean… Show more
Reviewed: 11 January 2025 · Stayed in January 2025
Verified reviewThe sunsets are the most stunning we have ever seen and the staff was very friendly and very responsive. The only negative was that I had to reach out to get the concierge set up. The fact that the suite had access to a private rooftop was fabulous. The free breakfasts were lovely.
The pools were a bit crammed and awkward in the layout. The spa had very limited availability. There is a bit of a dated feel to aspects of the resort, but nothing obnoxious.
Dear Maureen, Thank you for your thoughtful review! We’re delighted that you enjoyed the breathtaking sunsets, the warm hospitality of our team, and the private rooftop access in your suite—what a wonderful way to experience the beauty of Manuel Antonio! It’s also great to hear that you loved our complimentary breakfasts. We appreciate your feedback regarding the concierge setup, pool layout, and spa availability. We always strive to enhance our guest experience, and your insights help us improve. While we aim to balance modern comforts with the natural charm of our surroundings, we’ll certainly take your comments into account as we continue refining our property. It was a pleasure hosting you, and we’d love to welcome you back for another unforgettable stay in paradise! Pura Vida, Gaia Collection Hotels Team 🌿🌅✨
Dear Maureen, Thank you for your thoughtful review! We’re delighted that you enjoyed the breathtaking sunsets, the warm hospitality of our team, and the private rooftop access in your suite—what a wonderful way to experience the beauty of … Show more
Reviewed: 21 December 2024 · Stayed in December 2024
Verified reviewStaff are very respectful and service oriented. They helped us out with a flat tire when Budget car rental company couldn’t provide customer service. and Jairo thank you for your help with the car. Juan thank you for your help with booking our stay in Sierpe for our Corcovado trip. Loved the views and Clarence is the best tour guide. I was fortunate enough to go on the property tour but couldn’t make the Manuel Antonio tour due to our car issues. If I come back I would definitely do the tour with him. The macaw conservation is really great.
Can’t think of anything.
Dear Shireen and Ken, Wow! Thank you for your wonderful review and for sharing your experience with us. We’re thrilled that you loved your stay and that our team—especially Jairo, Juan, and Clarence—made such a positive impact on your trip. It’s truly rewarding to hear that we could assist with your car troubles and ensure your journey to Corcovado was seamless. We’re also so glad you enjoyed the breathtaking views and our macaw conservation efforts—it’s a project close to our hearts! Next time, we’d love to have you join Clarence for the Manuel Antonio tour and explore even more of this incredible region. We can’t wait to welcome you back for another unforgettable stay. Until then, safe travels and Pura Vida! Warm regards, Gaia Collection Hotels Team 🌿🦜✨
Dear Shireen and Ken, Wow! Thank you for your wonderful review and for sharing your experience with us. We’re thrilled that you loved your stay and that our team—especially Jairo, Juan, and Clarence—made such a positive impact on your trip… Show more
Reviewed: 29 November 2024 · Stayed in November 2024
Verified reviewReviewed: 15 October 2024 · Stayed in October 2024
Verified reviewFirst thing that stays out is the friendly staff. Good management! Love for details. KYC is amazing. It’s a small hotel. Adults only, so we had a very quiet time by the pool and it’s surrounded by so much nature.
We liked pretty much everything. The only thing maybe was that we had read before about the restaurant and expected a little more. It was good but not outstanding. But also reasonable priced.
Our entire staff sends a heartfelt THANKS for your great review!
Reviewed: 11 October 2024 · Stayed in October 2024
Verified reviewI recently had the opportunity to stay at Gaia Hotel. From the moment I arrived, the staff was incredibly friendly and helpful, making me feel welcome and comfortable. The hotel premises are on a hill consumed by nature where animals such as monkeys and sloths are easily visible. From the La Luna restaurant, you can enjoy a stunning ocean view. The rooms are fresh, clean and tastefully decorated, creating a relaxing atmosphere. In addition, the bed was extremely comfortable, ensuring a restful night's sleep after a long day of activities. One of the aspects I liked the most was the attention of the staff and the cleanliness in the room. Everyone was very friendly and attentive, they really made us feel at home. The included breakfast was another plus point; there was a variety of delicious options that satisfied all tastes. In short, my stay at Gaia Hotel was exceptional. I highly recommend it to those looking for a comfortable and affordable place. I will definitely be back on my next visit.
Your review means a lot to us! Thanks so much for taking the time to post and please visit again in the near future! Pura Vida