Room need a bit of modernisation. Despite being advertised as adults only - we were surprised to see children: one dinner there were 2 very young children eating in the restaurant- one child was standing on the chair and crying at 8 o’clock in the evening - not what we expected!

Staff were great. Particularly Daniela our concierge and Clarence, who was an amazing guide. Staff couldn’t do enough for you. Restaurant food was very good and staff were excellent/lovely. Good cocktails too. Room was clean and comfortable, especially the bed. Setting was amazing. Walter the driver of the shuttle service is brilliant. Liked the choice of products for the room, welcome drink and departing lunch bag.

Stayed in August 2025

Nothing

I loved our room, staff is extremely helpful and friendly food is great

Stayed in July 2025

The bathroom layout was weird. Long narrow, with two huge sinks and no counter space, but a lovely shower.

The room was lovely; well furnished, with a comfy bed and a nice sitting area. The setting is beautiful and the personal service was terrific. The staff was really great! Our personal concierge, Gary, went above and beyond to contact us before we even arrived, to help us plan activities in the area, and to make sure we were comfortable and had everything we needed. They packed a breakfast for us when we left very early one morning, and even let us pre order breakfast so we could eat before we left for the airport.

Stayed in July 2025

Great views from the mountain/forest to the sea. The rooms were spacious and comfortable. The staff was very friendly and helpful.

Stayed in June 2025

Everything was perfect

Surrounded by so much nature and woke up to a different type of bird or animal right outside our room each day. It was truly magical!

Stayed in June 2025

Pool needs a tidy up and gym is a long way from the hotel.

Fabulous hotel in an amazing location with stunning views. Excellent breakfast. Excellent staff and service

Stayed in May 2025

Room was very spacious and well maintained. The most important: people working there were very friendly! And they will help you to spot slots and macaws

Stayed in April 2025

I honestly cannot think of anything to make it better. Maybe stairs along the driveway leading down to the parking lot but that is more of a "would be nice" item than something that is needed. The golf carts and staffs were always available to meet our needs going in and out.

The hotel and staff were magnificent. We had made a mistake withour booking and the administrator/manager rectified it with no cost to us. Our Concierge, Jose Gamboa, was astoundingly responsive and helpful. We had a tour with Clarence who was the friendliest and most informative tour guide we've ever had. All in all it was a wonderful trip and stay. We especially liked the fact that the hotel is helping to bring Macaw's back from endangered status.

Stayed in April 2025

This was the 5th hotel that we’d stayed in on our honeymoon Costa Rica travels. I can honestly say the stay from start to finish was the best I’d ever experienced. We were greeted with much help and a refreshment at reception. Our concierge, Catalina was extremely helpful and helped us with any questions/needs. The rooms, studios and grounds are perfect… the hotel has its own reserve with trails so wildlife is on your doorstep… beautiful to wake up to. All the staff are soo friendly and go above and beyond to help you with any of your needs… Johnny makes the best cocktails… Abraham is welcoming and helpful with luggage/golf buggy drop offs and pick ups. He is also informative for local amenities for travels. Although the hotel has everything you need and the food is out of this world… breakfast, lunch and dinner. Totally recommend the fine dining menu with wine to compliment each dish. We can’t thank Gaia Hotel and Reserve enough for our stay and we will look to come back and stay here again in a couple of years time. Thank you again, love Colleen and James XX PURA VIDA ❤️🇨🇷🙏🏼

Stayed in April 2025

Personal concierge service was adequate, didn’t provide anything that I couldn’t provided myself.

Beautiful surroundings. Support staff were always ready to help, very friendly. Breakfast was wonderful.

Stayed in April 2025

The pools are on the small side however not too bad as its a small hotel.

Amazing service, very friendly staff.

Stayed in April 2025

Outstanding stay, with thoughtful staff - particularly Jonny in the bar and restaurant, excellent service and THE BEST margaritas! - and great views.

Stayed in April 2025

Great place but could not offer what i reserved. Ocean and pool view. Ocean view is far away

Stayed in March 2025

The pool is small, no real pool bar, the bar is closing to early

Great comfortable spacious rooms, amazing location and best ever service

Stayed in March 2025

Beautiful place and excellent food and staff!

Stayed in March 2025

Unique, cozy resort that was calm and relaxing

Stayed in March 2025

Steep hills but many resorts have similar in this region

Stayed in January 2025

The breakfast could be larger but was very nice Location slightly out of town

The welcome from the team and the room size and facilities The swimming pool was lovely and warm with an infinitely pool The bar area had a lovely view

Stayed in February 2025

The gym could use some updating, some of the equipment was not working properly.

All the hotel staff, beginning with Catalina our concierge, were unfailing polite, helpful and professional. They anticipated and met all our needs. The breakfasts (included) were delicious. We ate a number of dinners at the hotel, and they were all great. Waitstaff could not have been more accommodating. Our room was spacious and well appointed.

Stayed in February 2025

everything was great !

Fantastic location , delicious food and great staff ! Easy access via free shuttle to Manual Antonio beach and national park . Concierge provide great service

Stayed in February 2025

The hill, but the buggy service was great

Amazing views of sunset especially from sky bar, great guide for the Macaw sanctuary and national park

Stayed in February 2025

Our room was underwhelming ( studio) No view and a walkway outside our small window . This meant no privacy. I think you have to book a suite to really enjoy the rooms.

The property itself is spectacular!! Our personal concierge Catalina was amazing as were all the staff. Food was great as well.

Stayed in January 2025

The bed sank in the middle meaning we kept rolling into each other. The pool is gorgeous with a great view but is small with only a few sunbeds. I can imagine there aren't enough for when the hotel is busy.

The staff are incredible, they couldn't be more helpful! Jose our personal concierge and Ada the receptionist were amazing and were so kind and sorted trips and storing our luggage when we went to Drake bay for two nights which isn't as safe. The golf buggy drivers are wonderful too and learn your room to take you there! The pool bar guys are also really lovely. The room is huge and lovely too! The nature hike is fun with Clarence and well worth booking him for Manuel Antonio national park as he spots animals that we would never have seen.

Stayed in January 2025

Expensive parking

Good location at the center of the city. Excellent food.

Stayed in January 2025