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Reviews of Papagayo Golden Palms Beachfront Hotel 4 stars

Golfo de Papagayo, 11000 Papagayo, Guanacaste, Costa Rica

#4 of 8 hotels in Papagayo, Guanacaste

Guests' Choice

Review score

Based on 150 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.7

  • Location

    8.4

  • Facilities

    8.5

  • Staff

    8.9

  • Value for money

    7.4

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 14 February 2025

    9.0
    I had a wonderful relaxing stay.
    • Leisure trip
    • Couple
    • Forest Suite
    • Stayed 4 nights
    • Submitted via mobile

    Very expensive.

    Excellent breakfast. The waiters were wonderful. All the staff was very friendly and knowledgeable about everything we wanted to ask. Beautiful gardens.

    Stayed in February 2025

  • Reviewed: 22 July 2024

    9.0
    It is a clean, beautiful hotel immersed in nature with kind and helpful staff
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 1 night
    • Submitted via mobile

    They were cleaning and giving maintenance so it was a bit noisy for a weekend But indeed it is great they care for the place

    Nature The property is full of nature Beautiful Me and my family love it

    Stayed in July 2024

  • Reviewed: 4 June 2024

    8.0
    Great affordable stay in a beautiful location
    • Leisure trip
    • Solo traveller
    • Forest Suite
    • Stayed 4 nights

    Pool needed to be cleaned more often, beach is not great, and restaurant food while decent isn't very varied.

    Staff extremely friendly, quiet and beautiful property - though the beach is not good and the pool needs to be cleaned at least twice a day. Rooms are exactly as pictured.

    Stayed in May 2024

  • Reviewed: 11 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Family Suite
    • Stayed 2 nights

    This property was better than expected. We thought it was more of a bungalow vibe but it was much more upscale. The staff, restaurant, accessibility to the calm beach, the lovely pool all added to a delightful beginning to our Costa Rican adventure.

    Stayed in March 2024

  • Reviewed: 2 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Forest Suite
    • Stayed 7 nights

    The hotel is located in a very beautiful garden, ideal for those who love a secluded holiday.

    Stayed in March 2024

  • Reviewed: 29 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 2 nights
    • Submitted via mobile

    Property is really beautiful. Clean, friendly staff good location to move around the area but far enough from downtown, so having a car is a must. Roads are in perfect condition. Breakfast is just ok. It's is a family friendly environment, recommended.

    Stayed in March 2024

  • Reviewed: 15 March 2024

    9.0
    We enjoyed the beautiful gardens and location of the property on the beach. The outdoor dining area was wonderful to eat
    • Leisure trip
    • Couple
    • Forest Suite
    • Stayed 6 nights
    • Submitted via mobile

    The high tides made it difficult to walk on the beach certain times of day.

    Beautiful gardens. Great food and staff was very attentive.

    Stayed in February 2024

  • Reviewed: 6 March 2024

    9.0
    Will stay here again!!
    • Leisure trip
    • Couple
    • Forest Suite
    • Stayed 1 night
    • Submitted via mobile

    Everything about this property was great.

    Stayed in March 2024

  • Reviewed: 27 February 2024

    7.0
    It’s fine
    • Leisure trip
    • Couple
    • Forest Suite
    • Stayed 1 night
    • Submitted via mobile

    The front desk isn’t staffed at night, there’s just a roaming security guard. Happy hour times are wrong on the “app” they encourage you to use. Drink prices are pretty steep outside of happy hour. Service is terribly slow. Breakfast is atrocious.

    The pool is amazing (though the hot tub in the middle isn’t hot). The beds are comfy.

    Stayed in February 2024

  • Reviewed: 5 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Forest Suite
    • Stayed 2 nights

    The beach is definitely not the best part of this resort. You probably want to walk over to one of the other beaches. The chairs around the pool (and near the beach) were very uncomfortable. If you don't have a car, this hotel is very isolated.

    This is a gem of a property. The people were unbelievably nice and very helpful. Pool area is delightful except the chairs are so uncomfortable. The grounds around the hotel were amazingly beautiful and the howler monkeys and other wildlife were great.

    Stayed in January 2024

  • Reviewed: 31 January 2024

    8.0
    Relaxing and wonderful!
    • Leisure trip
    • Couple
    • Family Suite
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was tasty - Costa Rican style with lots of fruit! The pool was so relaxing. And the grounds were beautiful!

    Stayed in January 2024

  • Reviewed: 20 January 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Family Suite
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast

    Hotel clean and very friendly staff. We eat at the restaurant and food was very good, unfortunately the day after breakfast was not good at all.

    Stayed in January 2024

  • Reviewed: 2 January 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Forest Suite
    • Stayed 2 nights
    • Submitted via mobile

    The view is beautiful and the grounds were lovely. It seems they are understaffed and the staff they do have in the kitchen were not trained yet. The pool and beach were exceptional and one could hear howler monkeys at 6 am and watch green parrots fly from tree to tree. The surrounding environment is serene and verdant, full of biodiversity. If they could train the staff and waiters in the restaurant, it would be wonderful.

    Stayed in January 2024

  • Reviewed: 26 December 2023

    9.0
    Relaxing, welcoming and Refreshing environment
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 3 nights
    • Submitted via mobile

    The menu was not to our liking. Dinner options missed the mark. Flavors were not as appealing.

    Breakfast was ok. There is certainly room for improvement.

    Stayed in December 2023

  • Reviewed: 24 November 2023

    9.0
    A great spot to relax amd be treated like royalty
    • Leisure trip
    • Couple
    • Family Suite
    • Stayed 1 night
    • Submitted via mobile

    Everything was great no complaints

    Great staff, beautiful pool, close to a nice beach

    Stayed in November 2023

  • Reviewed: 22 November 2023

    8.0
    Good value for the price paid
    • Leisure trip
    • Couple
    • Forest Suite
    • Stayed 3 nights

    The rooms were very comfortable and the staff was eager to help and make us feel happy there

    Stayed in November 2023

  • Reviewed: 2 November 2023

    9.0
    Very relaxing.
    • Leisure trip
    • Couple
    • Forest Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Extremely friendly staff. Rooms clean and cool.

    Stayed in November 2023

  • Reviewed: 24 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 1 night
    • Submitted via mobile

    Needs updates

    Location, food and the employees, property and gardens were beautiful

    Stayed in October 2023

  • Reviewed: 22 September 2023

    8.0
    Overall, my family had a nice and relaxing time at the property. Kudos to the staff!
    • Leisure trip
    • Group
    • Family Suite
    • Stayed 3 nights

    The place could use a little update, but comfortable. They offered great breakfast and perfect after a nice long morning walk on the beach.

    The staff was excellent.

    Stayed in August 2023

  • Reviewed: 23 August 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Family Suite
    • Stayed 1 night
    • Submitted via mobile

    location and staff were excellent. Beautiful private location. Very safe.

    Stayed in August 2023

  • Reviewed: 16 April 2023

    7.0
    1 week stay in March 2023
    • Leisure trip
    • Couple
    • Garden Suite
    • Stayed 7 nights
    • Submitted via mobile

    - rooms are not cleaned, beds not made, etc. unless you request it.  We were not told this upon check-in, so this was quite a surprise, especially since the property has a 4-star rating (even though the toilets cannot handle toilet paper). - numerous mosquitos in the room, especially the first night - no gift or snack shop - no town close enough to walk to, to buy anything to keep in the small fridge in the room; need to have car if this is important to you - limited public transportation: a bus comes to the gate at 2 p.m. (heading to Coco beach) and returns at 5 p.m. daily; this information was not shared with us on check-in but only discovered by asking questions. Going anywhere otherwise requires a taxi and this will be at least $20USD one way, regardless that you may only be going a few kilometers. - only 1 restaurant with fairly limited menu. This may suit you if you are staying only a few days, but any longer and you will likely want more options. - very few people.  This can be a positive (e.g., no problem finding a lovely spot around the pool) but can feel a bit eerie if you are the only ones having dinner in the restaurant. - beach right in front of hotel is not swimmable. Sea urchins are a hazard here. You will need to walk down the beach about 10 minutes to get to a place where you can swim safely and where the water is clear to the bottom.

    The dining and pool area was terrific. Beautiful grounds. Food service is excellent. Good wi-fi. Spacious room and bathroom, excellent bed, linens and towels. Many birds, monkeys and other wildlife to observe. Swimming in the sea further down the beach was wonderful!!!

    Stayed in March 2023

  • Reviewed: 14 April 2023

    9.0
    Great hotel option to explore Northwestern Costa Rica
    • Business trip
    • Couple
    • Garden Suite
    • Stayed 4 nights

    Rocky beach and shallow water level...scenic views, but not good for lying on the beach and swimming in the ocean.

    The room was absolutely outstanding (very spacious and clean). Very friendly and accommodating staff across the board. Free breakfast a la carte included (choice between sweet, vegetarian and local options). Very nice pool area.

    Stayed in March 2023

  • Reviewed: 13 April 2023

    9.0
    lovely relaxing stay!
    • Leisure trip
    • Couple
    • Garden Suite
    • Stayed 2 nights
    • Submitted via mobile

    Lovely quiet place with access to the beach for romantic walks. The staff were really lovely and gave us a free glass of wine as it was our honeymoon. The pool was nice and quiet with few people around (and no children thank god apart from the odd teenager) and we really relaxed and enjoyed it. Also had access to a beach which we used to take romantic walks. There were even howler monkeys and iguanas hanging out in the mango tree right next to the pool which was really cool! We wished we could have stayed one more day!

    Stayed in April 2023

  • Reviewed: 12 April 2023

    8.0
    Great value for the money right on the beach and very close to Liberia.
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 1 night

    The room was very spacious and confortable. The people at the hotel and restaurant were great! Great food served!

    Stayed in April 2023

Showing 1 – 25

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