Reviews of Hacienda Guachipelin Volcano Ranch Hotel & Hot Springs 4 stars
Rincón de la Vieja, Liberia, 50101 Liberia, Costa Rica

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Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewWe came to this hotel for the first leg of our trip in Costa Rica. We loved the hotel and the tranquility of the area. It is in a somewhat remote area next to the national park, which was part of what was so great about it. Yet, it still had wonderful amenities and activities to choose from. We rode on horseback to one of the waterfalls, which was so much fun and the waterfalls were beautiful. We also explored the hot springs, plus spent plenty of time in the pool.
The only thing that was a bit of a disappointment was the "mud pool". For some reason we thought it was going to be bigger. It was raining so we were not able to utilize anyway so not sure if that made a difference.
Thank you so much for your excellent review and for choosing Hacienda Guachipelín for the beginning of your Costa Rica adventure. We are delighted to know that you enjoyed the tranquility of our location next to the national park, the horseback ride to the waterfalls, the hot springs, and the pool. We appreciate your observations that helps us improve the experience. We look forward to welcoming you back for more adventures in nature. Pura vida!
Thank you so much for your excellent review and for choosing Hacienda Guachipelín for the beginning of your Costa Rica adventure. We are delighted to know that you enjoyed the tranquility of our location next to the national park, the horse… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified review6 USD for a local Imperial by the hot springs felt excessive Staff in the hotel reception was helpful but a bit distant and strict
Thank you for your feedback and for choosing Hacienda Guachipelín for your stay at Rincón de la Vieja Volcano. We’re glad to know that you found our reception team helpful, even if sometimes formal. We also appreciate your observation about beverage prices; in Costa Rica, imported and local drinks can be higher priced compared to other countries due to taxes and distribution, but we take note of your perception. We hope to welcome you again for more adventures and relaxation in nature. Pura vida!
Thank you for your feedback and for choosing Hacienda Guachipelín for your stay at Rincón de la Vieja Volcano. We’re glad to know that you found our reception team helpful, even if sometimes formal. We also appreciate your observation about… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewAccess to many natural attractions, delicious food, lovely pool,
Rooms could be upgraded
Thank you very much for sharing your experience and for choosing Hacienda Guachipelín for your visit to Rincón de la Vieja National Park, where nature and adventure abound. We are delighted to know that you and your family enjoyed so many adventures, the natural attractions, our delicious food, and the pool. We also appreciate your feedback regarding the rooms, as this helps us improve. Pura vida, Hacienda Guachipelín
Thank you very much for sharing your experience and for choosing Hacienda Guachipelín for your visit to Rincón de la Vieja National Park, where nature and adventure abound. We are delighted to know that you and your family enjoyed so many a… Show more
Reviewed: 12 August 2025 · Stayed in July 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in July 2025
Verified reviewReviewed: 10 August 2025 · Stayed in July 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewBeautiful. The pool is really nice. They have a large pool, kiddie pool and hot tub.
There’s not a lot of good vegan food options. It says vegan available but the substitutes aren’t good. Only the nachos are good vegan.
Thank you for sharing your feedback and for choosing Hacienda Guachipelín during your visit to Rincón de la Vieja. We’re glad to know you enjoyed our pools and hot tub. We also appreciate your comments regarding vegan options . Your feedback helps us grow, and we hope to welcome you again for a fuller experience. Pura vida, Hacienda Guachipelín
Thank you for sharing your feedback and for choosing Hacienda Guachipelín during your visit to Rincón de la Vieja. We’re glad to know you enjoyed our pools and hot tub. We also appreciate your comments regarding vegan options . Your feedbac… Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewLoved all the activities that were available. We did the tubing, the horseback riding to a waterfall, the mud and hot springs, and the national park hiking trails. We also liked to all the waterfalls and ponds. I highly recommend you don't skip any of them. I wish I had time to do the zipling and canyoning.
Too many potholes on the roads. They need to be fixed.
Thank you so much for your wonderful review and for choosing Hacienda Guachipelín for your family adventure vacation. It’s a pleasure to hear you enjoyed so many of our activities—from tubing and horseback riding to the waterfalls, hot springs, and national park trails. We loved your advice: “don’t skip any of them”—thank you for that! We’re sorry about the road conditions. While Costa Rica may not be known for perfect roads, it certainly is for its incredible biodiversity and natural beauty. Pura vida, and we hope you’ll return to try ziplining through the volcanic canyon and canyoning down Hacienda’s pristine waterfalls on your next visit!
Thank you so much for your wonderful review and for choosing Hacienda Guachipelín for your family adventure vacation. It’s a pleasure to hear you enjoyed so many of our activities—from tubing and horseback riding to the waterfalls, hot spri… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewAll the activities that was included in the price of the room. We really enjoyed the hot springs and the waterfalls.
Food average. But we appreciated the variety and portions were big!
Thank you for your great review! We’re delighted to hear you enjoyed the variety of included activities—especially the hot springs and waterfalls. As you noted, the room rate includes access to all waterfalls, hiking and biking trails, the courtesy shuttle, and our Río Negro Hot Springs, so guests can fully experience the natural beauty of Rincón de la Vieja. We appreciate your remark about the food. While we're glad you enjoyed the generous portions and variety, we're constantly looking for ways to improve and would welcome any suggestions you may have. Thank you for choosing Hacienda Guachipelín for your visit to Rincón de la Vieja Volcano. Pura vida!
Thank you for your great review! We’re delighted to hear you enjoyed the variety of included activities—especially the hot springs and waterfalls. As you noted, the room rate includes access to all waterfalls, hiking and biking trails, the … Show more
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewAccess to the volcano and beautiful waterfalls. The newer rooms are spacious and well-appointed. The restaurants offer very tasty food and drinks.
The hotel and restaurants are expensive overall.
Thank you for your review and for choosing Hacienda Guachipelín for your visit to Rincón de la Vieja. We’re glad you enjoyed the direct access to natural attractions, our newer rooms, and the quality of our food and drinks. We understand your remark regarding pricing. Costa Rica is generally considered a higher-cost destination, but we try our best to offer options that are both high-quality and accessible. We also take pride in the fact that all the food served in our restaurants is 100% gluten free, offering peace of mind to guests with dietary restrictions. Thank you again for your feedback, it helps us continue to improve. Pura vida!
Thank you for your review and for choosing Hacienda Guachipelín for your visit to Rincón de la Vieja. We’re glad you enjoyed the direct access to natural attractions, our newer rooms, and the quality of our food and drinks. We understand yo… Show more
Reviewed: 13 July 2025 · Stayed in April 2025
Verified reviewBeautiful property and accommodations. Great food, pool, restaurants and included breakfast. Amenities are exceptional with access to hot springs, waterfalls and adventures right outside the door. Staff are amazing. Would definitely recommend if you are in this area.
Everything closes early, at 10:00 PM. Would have liked a more lively night life, but more of a wellness/hiking/outdoor adventure vibe.
Thank you for your kind comments, and for choosing Hacienda Guachipelín for your vacation to Rincón de la Vieja Volcano. We’re delighted to know you enjoyed the natural beauty, our amenities, and the adventure experiences right at your doorstep. We appreciate your feedback regarding the early closure of our facilities. As you mentioned, our focus is on wellness, nature, and outdoor adventure, and we strive to provide a peaceful environment in harmony with our surroundings. Thank you once again for your recommendation. ¡Pura vida!
Thank you for your kind comments, and for choosing Hacienda Guachipelín for your vacation to Rincón de la Vieja Volcano. We’re delighted to know you enjoyed the natural beauty, our amenities, and the adventure experiences right at your door… Show more
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewBreakfast was good. Plenty of options though my daughter with an egg allergy had a hard time finding some options.
Not much, maybe a little more comfortable furniture.
Thank you for your kind review and for choosing Hacienda Guachipelín for your visit to Rincón de la Vieja. We’re glad you enjoyed your stay and appreciated the variety in our breakfast. We’re sorry to hear that it was challenging to find suitable options for your daughter’s specific dietary needs. Furthermore, we appreciate your feedback.
Thank you for your kind review and for choosing Hacienda Guachipelín for your visit to Rincón de la Vieja. We’re glad you enjoyed your stay and appreciated the variety in our breakfast. We’re sorry to hear that it was challenging to find su… Show more
Reviewed: 4 July 2025 · Stayed in April 2025
Verified reviewExperience
The activities around are a bit expensive as there’s no real facilities that bring amentiites to the nature
Thank you for your visit and feedback. We’re glad you enjoyed the adventure experience and appreciate your comments, which help us improve. Pura vida!
Reviewed: 4 July 2025 · Stayed in June 2025
Verified reviewGreat amenities, activities and breakfast included with our stay. Staff was all very friendly. Room was spacious and clean. The grounds of the property were well maintained with good restaurants.
The road to the property and to the hot springs was more rough than we expected.
Thank you for your kind words! We’re very happy to know that your family had a great time enjoying the natural attractions, the adventures, and our breakfast buffet. It’s also great to hear that you found the room spacious and the service friendly. We appreciate your feedback about the road conditions — and we’re glad to know that, in the end, the experience was well worth it. Thank you for choosing Hacienda Guachipelín for your visit to Rincón de la Vieja. ¡Pura vida!
Thank you for your kind words! We’re very happy to know that your family had a great time enjoying the natural attractions, the adventures, and our breakfast buffet. It’s also great to hear that you found the room spacious and the service f… Show more
Reviewed: 2 July 2025 · Stayed in June 2025
Verified reviewThe main purpose for me was the hot springs. I was disappointed it was so far from and such a long walk from hotel to springs. But I realize there isn’t much you can do about that.
We’re sorry to hear that your experience didn’t fully meet your expectations. The Río Negro Hot Springs are located within our private reserve, and we offer a complimentary shuttle service to and from both the hot springs and the national park entrance. Our property and the national park are known for a wide range of natural attractions and adventures for all ages and interests, and we regret not communicating the available options more clearly. Thank you for your feedback — it helps us improve the guest experience. Thank you for choosing Hacienda Guachipelín for your visit to Rincón de la Vieja. Pura vida!
We’re sorry to hear that your experience didn’t fully meet your expectations. The Río Negro Hot Springs are located within our private reserve, and we offer a complimentary shuttle service to and from both the hot springs and the national p… Show more
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewWe've stayed here basically because it includes the access to many interesting places close to the National Park, and those are worth it when included in the stay; paying for the access to the Oropendula waterfall + Rio Negro + the other waterfall + the blue pools in a family of 4 is ridiculously expensive, but when included in a one night stay it is well worth it. This being said, the room was comfortable and clean, the breakfast was good (the pineapple and the banana bread were ridiculously good) the majority of the staff was nice and helpful.
Some staff reception was not very friendly or helpful, which was a first after 10 days in Costa Rica.
Thank you for your review. We’re glad you enjoyed access to our natural attractions like the Oropendola Waterfall, Río Negro Hot Springs, and the blue pools. It’s also great to know that you liked the room and especially the breakfast — the pineapple and banana bread are favorites among our guests. Our banana bread is actually gluten-free, as is all our food, which adds an extra layer of challenge we’re proud to take on. Regarding the service issue, please accept our sincere apologies. We appreciate your feedback and are glad to hear this was an isolated case with our reception team. We will follow up internally to ensure every guest receives the warm and helpful service we are known for. Thank you for choosing Hacienda Guachipelín for your visit to Rincón de la Vieja. Pura vida!
Thank you for your review. We’re glad you enjoyed access to our natural attractions like the Oropendola Waterfall, Río Negro Hot Springs, and the blue pools. It’s also great to know that you liked the room and especially the breakfast — the… Show more
Reviewed: 18 June 2025 · Stayed in June 2025
Verified reviewThe activities on property were awesome.
After dinner there wasn’t much to do. There is a limited menu on property and nothing within close driving distance. We didn’t rent a car and the shuttle around should have had more options to move around more efficiently. The activities (mud bath and spa) were not within walking distance to the guest rooms.
Thank you for sharing your feedback and for highlighting how much you enjoyed the activities on the property. We’re glad the experiences like the mud bath and spa made a great impression. We appreciate your comments regarding dining options, transportation, and accessibility—we’re always working to improve the guest experience, and your input is very helpful. Thank you for choosing Hacienda Guachipelín for your visit to Rincón de la Vieja Volcano. Pura vida!
Thank you for sharing your feedback and for highlighting how much you enjoyed the activities on the property. We’re glad the experiences like the mud bath and spa made a great impression. We appreciate your comments regarding dining options… Show more
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewWe had a fantastic stay! The breakfast buffet was delicious, and we loved the onsite activities, waterfalls, and pool. Our room and bathroom were VERY clean, and it was a nice touch to have drinking water provided in the room. The staff were all incredibly friendly and helpful. Important tip: You must present the same credit card used to book the room at check-in. If you don’t have it, they’ll refund the original transaction and charge a new card in person. Visiting in early June was amazing—no crowds anywhere! We had beaches, waterfalls, and even some restaurants entirely to ourselves. Many of our tours ended up being private since we were the only ones booked. We experienced short afternoon rain showers most days, but they didn’t interfere with our plans.
Breakfast was included with our room; however, lunch and dinner were pricy. If you want to have food in the room make sure to stop at one of the grocery stores on the way. We visited during the rainy season, which meant there were ants in all of the facilities we stayed in during our trip. Hacienda Gauchipelin handled pest control better than our other resort on the beach. We were fortunate to only see ants on a counter at the front of the room where we stored our dry food items. We had to be very diligent about keeping crumbs picked up and all food sealed. Ants are typical for Costa Rica and not the fault of the resort. They do have a very small (by American standards) mini fridge.
Thank you for your fantastic review! We’re delighted you enjoyed the waterfalls, pool, breakfast, and warm hospitality from our team. We also appreciate your understanding regarding the natural environment—ants are indeed common in Costa Rica during the rainy season, and we’re glad you found our pest control effective. Thank you for choosing Hacienda Guachipelín for your adventure in Rincón de la Vieja, to explore the natural wonders of the area—like waterfalls, hot springs, and the abundant wildlife. Pura vida!
Thank you for your fantastic review! We’re delighted you enjoyed the waterfalls, pool, breakfast, and warm hospitality from our team. We also appreciate your understanding regarding the natural environment—ants are indeed common in Costa Ri… Show more
Reviewed: 8 June 2025 · Stayed in June 2025
Verified reviewGorgeous grounds and tons of activities
Water in the shower wouldn't get hot
Thank you for your comments. We are glad to know that you enjoyed your time at Rincon de la Vieja and that you enjoyed Hacienda Guachipelin. We hope that you can visit Costa Rica again. Pura vida !