La Fortuna - El Castillo, 21007 Fortuna, Costa Rica
#95 of 118 hotels in Fortuna
Guests' ChoiceBased on 30 hotel reviews
8.4Cleanliness
8.6
Comfort
8.6
Location
9.1
Facilities
8.3
Staff
8.4
Value for money
8.6
Free Wifi
8.1
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Showing 1 - 25
Reviewed: August 9, 2025
Davide
SpainNothing
Nice view of the volcano. There’s a kitchen available to use and of course the swimming pool. Rooms clean and beds comfy.
Stayed in August 2025
Reviewed: April 25, 2025
Susan
CanadaA bit noisy at times. Public kitchen area was useful, but, dishes, pans, cutlery etc... cleaned by guests and left to airdry in draining board. I misunderstood the pics when I rented rooms and thought our rooms had kitchenettes. Did not realize it was shared area. The dishsoap and sponge was disgusting. Had to buy our own.
Location was fine, but next time I would stay closer to town. Pool was great for the kids.
Stayed in April 2025
Reviewed: March 1, 2025
Samantha
MexicoThere are ants inside.
I liked the shared terrace overlooking the vulcano, from our apartment we could not see it. The staff is very friendly and helpfull. The location is close to La Fortuna.
Stayed in February 2025
Reviewed: February 24, 2025
Kimberley-anne
CanadaIt was all very good. Good supermarket right next door.
Very clean nicely kept hotel. Room a little small. Lost power but not for very long. Whole town out. Excellent the manager spoke English for me but for Spanish speakers a little difficult I would imagine. Very nice pool and nice kitchen with microwave, stove and coffee maker. Could have used some forks and spoons and coffee mugs. Nice eating area and excellent location. We did not try the Indian restaurant but next time. Room very very clean with fridge. Nice little hotel. We would definitely stay again.
Stayed in February 2025
Reviewed: January 29, 2025
Frequent
United StatesParking is a little tight, but very safe
Close to town with a great grocery store next door. Nice pool area
Stayed in January 2025
Reviewed: January 22, 2025
George
United StatesThe location was good with a big Super Mercado right next door, many good restaurants very close to the hotel. There is an excellent Indian restaurant attached to the hotel. Our thanks to the wonderful manager, Harry, for his kindness & consideration during our stay. His attention to our comfort was deeply appreciated.
Stayed in January 2025
Reviewed: January 12, 2025
Angelique
MaltaKettle wasn't working well, had to keep finger on 'down' button
Ambience, outdoor areas
Stayed in December 2024
Reviewed: January 2, 2025
Catalina
FranceNo coffee maker, we found fake nails in the bathroom so more detailed cleaning is needed.
Nice pool and plants, the overall outdoor area was quite nice. The rooms were good for a short stay.
Stayed in January 2025
Reviewed: December 25, 2024
Ran
United StatesNo shampoo, bathroom tissue box not working, no one at front desk
I like the waterfall they have at the pool
Stayed in December 2024
Reviewed: June 17, 2025
Christian
SwitzerlandWe expected a 4-5 star hotel, but it was about 1-2 star hotel. Everything was quite old…
Location and the pool (we didn‘t use it)
Stayed in June 2025
Reviewed: June 4, 2025
Roberto
Puerto RicoThey don’t have staff, don’t have breakfast services soo is only the facilities
The facilities are great and excellent location
Stayed in June 2025
Reviewed: April 14, 2025
Luis
Costa RicaRoom is spacious, impecable, fully equiped with fridge, tv, Chromecast, wifi, bed lamps and furniture. Comfy beds. The pool is beautiful and has many seatings and also two hamocks around to chill and relax. My family was able to fully relax there.
Stayed in April 2025
Reviewed: April 13, 2025
Anyomous
United StatesNoise. Problems with TV
Location but noise from street
Stayed in March 2025
Reviewed: March 27, 2025
Bruce
United StatesGreat value in the best location in town. Walk to everything you need. Very quiet since it is back off of the road.
Stayed in March 2025
Reviewed: March 25, 2025
Christina
United StatesOne room had no toilet seat. The water pipe under the sink broke in another room and flooded the room. One bed was missing the top sheet.
Grounds and landscaping were lovely. Location was convenient.
Stayed in March 2025
Reviewed: March 4, 2025
Linda
United KingdomAnts, horrendous noise from drunk men shouting till ,3 am. Room is in car park , Louvre windows give no soundproofing. Staff from Indian restaurant manage place but go home at night. It's mainly for Costa Rican people and they book place out , lots of yelling and loud music.. Ridiculous price for no sleep. Had to keep curtains pulled as clear views in to room from car park on three sides, so dark inside. Kitchen has little stuff. The drunks make it frightening , older men and it would be dangerous to go outdoors to try and speak to them , even the Indian staff in morning agree. I had to move .Very expensive for this place despite ok pool.
Air con good, bed comfy, water in shower hot. Pool and garden nice and look good in photos but only 2 sunbeds and no umbrella ( 5* !!) reviews are deceptive and 5* is a joke. Much nicer places for less money. . Wi-fi good. Photos show my room surround outside.
Stayed in March 2025
Reviewed: February 28, 2025
Derek
United StatesAdvertised as 5 star. Definitely not. No desk in the room. TV had no audio. No Breakfast option. No bar
Good location. Relatively clean
Stayed in February 2025
Reviewed: February 22, 2025
Christine
United StatesThe check in process was odd. I waited 20 minutes for someone to meet me in the office. This was after I had to message them through the Booking.com site. I was not sure who was helping me or where they were coming from.
This was a convenient location for our vacation and activities that we had planned.
Stayed in December 2024
Reviewed: January 22, 2025
Quinn
United Statesrarely had hot water, staff was a bit unprofessional, and its a little pricey
decent location, wifi, space
Stayed in January 2025
Reviewed: January 17, 2025
Chloé
FranceCheck in was endless as nobody was at the desk and we had to figure out that we had to walk to the restaurant next door
Great place to stay Away from noise of the city Pool is nice As well as the common big kitchen Beds were confortable Need a car to get anywhere but if you do have a car it's good
Stayed in December 2024
Reviewed: December 31, 2024
Julie
Costa RicaThe pool is freezing cold, and the staff are never available, they’re all working in their restaurant in front of the hotel and are not paying attention to clients needs. We had bugs all over the bed and could t even find any staff to help us. They completely ignored me standing in the restaurant with my toddler in her Pj when I needed their attention. I gave up after 1 hour of trying to get their attention.
Good location and the hotel is nice and clean
Stayed in December 2024
Reviewed: December 30, 2024
Augusto
Costa RicaThe view!
Stayed in December 2024
Reviewed: April 20, 2025
Dumitru
CanadaThere are no comments available for this review
Stayed in April 2025
Reviewed: February 28, 2025
Francesc
MexicoThere are no comments available for this review
Stayed in December 2024
Showing 1 - 25
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